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Otis Smith
Otis Smith at 94 Nissan of South Holland
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Otis Smith

Sales Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
104 Reviews
4.7

104 Reviews

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104 Reviews of Otis Smith

April 09, 2025

Dealership Rating
Employee Rating

Professional, informative, Understanding of product, patience, Considerate, genuine, Deliberate about the product and theyOffered suggestions And very personable More

by Correin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

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May 15, 2025

94 Nissan of South Holland responded

Thank you so much for your thoughtful review! 😊 We're thrilled to hear that your experience was marked by professionalism, patience, and genuine care. It means a lot to us that our team was informative, considerate, and deliberate in making sure you felt confident and supported throughout the process. 🚗💬 We’re grateful to have earned your trust here at 94 Nissan of South Holland—and we’re always here when you need us! Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

April 08, 2025

Dealership Rating
Employee Rating

I was already pre approved I was out in 2 hrs papers signed keyd I nhand More

by amandajason113024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joann Kimbrough, Kelvin Oladiji, Mike Coleman, Angelica Napoles, Deshun Jones, Jose Lopez, Shauntel Momoh, Kenya Smith, Zachariah Crawford

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May 15, 2025

94 Nissan of South Holland responded

Thank you for sharing your experience! 😊 We're so glad to hear that everything went smoothly and efficiently—pre-approved, signed, and keys in hand in just 2 hours! 🕒🔑 That’s how we love to do it at 94 Nissan of South Holland. Enjoy your new ride! 🚗🎉 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 08, 2025

Dealership Rating
Employee Rating

They are wolves in sheep clothing! There is a GOD that sits high sees Low More

by Nikkiboss70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jose Lopez, Roy Thompson

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May 15, 2025

94 Nissan of South Holland responded

I'm truly sorry to hear that you feel this way. 😞 At 94 Nissan of South Holland, we strive to provide honest, respectful, and transparent service to all of our customers. Your experience matters to us, and I’d love the opportunity to understand what went wrong and see how we can address your concerns. Please feel free to reach out to me directly at liz@94nissan.com so we can discuss this further. Your feedback is important, and we truly appreciate the opportunity to make things right. 🙏 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

February 09, 2025

Dealership Rating
Employee Rating

This is my second time shopping with Otis the first one was a used one he got me in my first brand new one thanks Otis & team More

by Princeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Angelica Napoles, Jose Lopez , Estevan Avila

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December 27, 2024

Dealership Rating
Employee Rating

This Dealership is Amazing. Everyone was very attentive. Otis Met me at the door, and took care of me. I got in the truck I wanted, he was very attentive, and knowledgeable, eve More

by trjohnson32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Jose Lopez

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Dec 29, 2024

94 Nissan of South Holland responded

Thank you for your amazing feedback! We’re thrilled to hear Otis and the team provided you with attentive and knowledgeable service, helping you get the truck you wanted. We truly appreciate your recommendation and look forward to serving you again! Regards, Liz Sappenfield

November 15, 2024

Dealership Rating
Employee Rating

Very professional very kind straight to the point Excellent Both men were excellent great service straight to the point More

by sweet69ronda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

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Dec 17, 2024

94 Nissan of South Holland responded

Hi Sweet69ronda, thank you for taking the time to leave a review for us at Nissan Of South Holland. We’re happy we could meet your expectations! I will definitely share this with the rest of the team, so that they can be inspired by your feedback. Thanks again for your kind words, and we hope to see you soon for another visit. Liz

October 23, 2024

Dealership Rating
Employee Rating

Excellent in what they do. Good customer relations and services top notch. Am a happy customer More

by bukky24christ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Jose Lopez

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Oct 25, 2024

94 Nissan of South Holland responded

Your satisfaction is our top priority. We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

September 03, 2024

Dealership Rating
Employee Rating

Today I was able to trade my 2o21 Rouge for a Kicks, with the services of Otis Smith and the dealership team. Thank you so much! More

by smillerjr603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 06, 2024

94 Nissan of South Holland responded

We really appreciate your feedback! We hope to be of service to you again in the future. Matt Sappenfield Owner Loyalty Manager

June 05, 2024

Dealership Rating
Employee Rating

This is one great dealership and the people that took care of me were wonderful thanks will recommend you all to people More

by Porter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deshun Jones, Jose Lopez

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Jun 06, 2024

94 Nissan of South Holland responded

Porter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

May 31, 2024

Dealership Rating
Employee Rating

Everyone was nice and helpful and courteous! Mr Lopez was extremely knowledgeable. Thanks so much! More

by Jnsthmss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

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Jun 07, 2024

94 Nissan of South Holland responded

Your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

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