Otis Tate | Page 24

Turning angst into awesome. This was by far the best experience car shopping I've had in 20 years. To give a little context; I hadn't purchased a new car in over 15 years. Duri This was by far the best experience car shopping I've had in 20 years. To give a little context; I hadn't purchased a new car in over 15 years. During that time I had also went through a bankruptcy so looking at a car was scary. I had made sure I had gotten my credit score around 740 as I knew that would be important. I had also done a little research but not much. Going into Roush at the recommendation of friends and having bought a used car from a sister location, I had felt the experience was going to be good. There was no pressure when we parked and it was great to see a veteran reserved parking spot. We were directed towards the cars by Otis who gave us time to look by ourselves. We spoke about the cars benefits and he was able to relate them to me. Cameron came and thanked me for my service. After getting a car in mind, he stayed late to speak with me. Also, one of the other salespeople Janly were able to give my dad some snacks when his blood sugar got low. That was so thoughtful. The next day we spoke about terms and there was no pressure from Otis or Jen. They were able to locate the exact car I wanted and assist with getting it delivered with less than 30 miles on the car. The finance was seamless and great. They helped explain the features and setup the stations in my car as well. Absolutely a great and friendly staff. The teamwork and atmosphere are excellent here. More

Report | Print

Great experience! Brian Rolle and everyone at Roush Honda was so helpful and honest. We were treated well and Brian took a lot of time with us after the deal was done Brian Rolle and everyone at Roush Honda was so helpful and honest. We were treated well and Brian took a lot of time with us after the deal was done to show us all the cool features of our new CRV and even set up some things for us. We are very happy with our purchase and our experience at Roush Honda. More

Report | Print

Outstanding purchasing experience Roush Honda is employee owned and partners with the Costco Auto Program, two pluses in my book. I was interested in a new Honda CR-V (previous Honda C Roush Honda is employee owned and partners with the Costco Auto Program, two pluses in my book. I was interested in a new Honda CR-V (previous Honda CR-V owner). When I walked into the dealership I met Otis Tate. He guided me through a new car purchasing experience flawlessly. He listened and followed-through with timely communications (phone, text, email). I appreciated his focus on the Honda CR-V safety features as this was my #1 priority. I did my homework prior to selecting Roush Honda (CR-V competitive pricing, pricing/driving higher end vehicles, and trade-in values for one car and one motorcycle) and I definitely made the right choice in selecting Roush Honda and working with Otis Tate. Over a two month purchasing experience (due to delays on my end) Otis Tate and his manager Cameron Dean were patient and supportive. I feel the entire Roush Honda team has both my car and me in their best interest. I will be returning for years to come for all my service needs. More

Report | Print

Excellent purchase experience I was price shopping. I had received a quote from another dealer that did not meet my needs. I went to Roush and they were able to put me in the vehic I was price shopping. I had received a quote from another dealer that did not meet my needs. I went to Roush and they were able to put me in the vehicle I wanted at a reasonable price. My sales representative Otis Tate was engaging and very knowledgeable about the product. All in all it was a very good experience. More

Report | Print

Car purchase The atmosphere at the dealership was very friendly. The explained and answered questions well. Building was very clean. Very cohesive team. Would re The atmosphere at the dealership was very friendly. The explained and answered questions well. Building was very clean. Very cohesive team. Would recommend this location to others. More

Report | Print

Not a typical dealership Otis was very helpful, he had the knowledge to answer all our questions but never felt pressured to buy. The dealership had any vehicle and trim we w Otis was very helpful, he had the knowledge to answer all our questions but never felt pressured to buy. The dealership had any vehicle and trim we were interested in to see in person as well. Can’t get much better than this More

Report | Print

Great vehicle Otis was great to work with and very professional. The dealer did not have the exact vehicle I wanted but they did go out to other dealers and found i Otis was great to work with and very professional. The dealer did not have the exact vehicle I wanted but they did go out to other dealers and found it for the price we agreed on. More

Report | Print

Trusted and felt like I was heard I had gone to at least 5 other dealerships and felt like I was "attacked" before I could even get out of my car. My daughter purchased her car from Ro I had gone to at least 5 other dealerships and felt like I was "attacked" before I could even get out of my car. My daughter purchased her car from Roush Honda so I thought I would try them. Otis, although he was new, was knowledgeable and listened to what I needed. He didn't talk too much and let me know if the car I wanted was on the lot (unlike a couple of other places, Buckeye Honda!🙄) I loved the New look of the Civic with the accessories of EXT! It's sleek, stylish and turbocharged! Thank you so much Otis Tate for all of your help. More

Report | Print

Most pleasant buying experience in years. Jan Wilkins was our salesperson. I would highly recommend her to anyone who is interested in a Honda. She made our buying experience most enjoyable. Jan Wilkins was our salesperson. I would highly recommend her to anyone who is interested in a Honda. She made our buying experience most enjoyable. More

Report | Print

dealt honestly and respectfully, no pressure tactics. We were very happy with our experience with Otis Tate. He answered our questions honestly, felt confident in the quality of the car he was selling, m We were very happy with our experience with Otis Tate. He answered our questions honestly, felt confident in the quality of the car he was selling, made a great deal without pressuring or making us uncomfortable. We visited several dealerships and were pleased to be able to make a deal with Roush. We would certainly recommend Otis and Roush Honda, and we would return to buy another car. More

Report | Print