Otto Zimmerman | Page 2

I set up my appointment on line for an oil change , I arrived early but Kobe took care of everything fast and easy. arrived early but Kobe took care of everything fast and easy. More

by josephmonthonysr Verified Customer Verified Customer

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Great job I really appreciate everything you guys did. You all do a great job from the techs to the great communication. You all do a great job from the techs to the great communication. More

by JOHNYOUNG063 Verified Customer Verified Customer

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I enjoyed coming here to CDJR at Leesburg because I know I can trust the service advisor silver fox Otto and the mechanic member as well to take care of my Jeep. I can trust the service advisor silver fox Otto and the mechanic member as well to take care of my Jeep. More

by samanthalopez199113 Verified Customer Verified Customer

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I really appreciate this location, they take care of most of the vehicles in our fleet. They are quick and responsive. of the vehicles in our fleet. They are quick and responsive. More

by Donovan Holden Verified Customer Verified Customer

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Truly miss hotdogs at lunch, especially on a busy Saturday. Came in for an oil change ( 1-2 hrs.) Bad enough the basic hotdog machine was not working on a SATURDAY, but the soft drink machine was nea Saturday. Came in for an oil change ( 1-2 hrs.) Bad enough the basic hotdog machine was not working on a SATURDAY, but the soft drink machine was near empty. Very sad to forget regular customers that do not bring food to the dealership. I recognize business is 'tight '. I didn't know that customer refreshments on the busiest day of the week would be ther first savings. Maybe it is time to call Uber for a ride to a diner instead of shopping for my next vehicle. The other choice is another dealership that recognizes the value of waiting room customers. More

by jerseybob Verified Customer Verified Customer

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Very good to work with and very attentive to what I needed to help my company get what was neede needed to help my company get what was neede More

by jeremysmith1 Verified Customer Verified Customer

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Otto and Kobe ordered parts and provided programming, when they encountered difficulty, I was provided with a rental vehicle while they completed my repairs. when they encountered difficulty, I was provided with a rental vehicle while they completed my repairs. More

by WELLER10C Verified Customer Verified Customer

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I had excellent service and always greeted with a smile and a thank you from the service department and I will highly recommend your dealership to anybody looking for a vehicle and a thank you from the service department and I will highly recommend your dealership to anybody looking for a vehicle More

by georgergray4144 Verified Customer Verified Customer

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I had an 8:00am appointment for my wife's Jeep Grand Wagoneer. I was 2nd in line at 7:00am waiting for them to open. At 9:00am after waiting for 1.5hrs I went to check on the vehicle that was sitting Wagoneer. I was 2nd in line at 7:00am waiting for them to open. At 9:00am after waiting for 1.5hrs I went to check on the vehicle that was sitting in the service drive. They said that my vehicle was in the back and that was another customers vehicle. I stepped out and saw my tag and let them know that it was mine. It then took another 1hr to get my vehicle completed for an oil change. I then took my truck to Phillips Lightning Lube where they completed an oil change and tire rotation as I sat in my vehicle in 20 minutes from the time I pulled into the dealership to the time I drove out. Please help me understand how an oil change only can take 2.5hrs. And would have taken longer if I hadn't said anything. More

by LAFLERK Verified Customer Verified Customer

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Fast, courageous will come back. Very professional group . Love the waiting room with refreshments. Thumbs up Very professional group . Love the waiting room with refreshments. Thumbs up More

by nicholaspoland Verified Customer Verified Customer

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