Ouafaa Kouhaila | Page 45

Unprofessional and Unwilling to work to close a sale. Never again. I was interested in a second car, and I applied for online financing to avoid any potential problems getting approved for a loan. “ Never again. I was interested in a second car, and I applied for online financing to avoid any potential problems getting approved for a loan. “Great News! You are approved” says the email from Executive Kia in Wallingford, Ct. Shortly after I received a call from a saleswoman, exclaiming how happy she was that I was approved! I told her I was after a 2012-2015 Mazda MX5, of which she didn’t have. However, she had newer ones available and said—no problem in your budget! I saw the price on her website, did the math, and the only way it adds up is with a pretty significant discount. She said the car would be sent from another dealer by 9am. I showed up at 11am, was told the car wasn’t there yet and “maybe a half hour, but have coffee, granola bar”. I admit to feeling put off, and annoyed. I stayed there and waited and waited. Then, a manager comes Over to me to check on me. I said, half jokingly, “that’s okay you’ll have to just give me a great deal”. Then came the BS spewing from the manager. “Oh, we don’t do any discounts, we are a one (high!) price store. So that means the saleswoman lied, and was baiting me so I’d love the newer car (than what I was originally after) so much that I’d up my budget. Ugh. Anyway, I did like the car, and I tried twice to buy it, and would have purchased if they had discounted $500. Yup, $500 on a $21,500 car. So, for $500, they lost a sale (at the end of the month!), lost a new customer, and now have a 1 star review here. I will tell everyone to avoid this “one price” dealer who will say whatever to get you to come in and fall in love with the car. I found the same car at another dealer for $1,000 less and no BS!!! More

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