Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 35

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
427 Reviews
4.7

427 Reviews

Write a Review

Dealership Experience

5 yrs, 6 mos

Languages Spoken

English English

427 Reviews of Owen Suarez

June 17, 2022

Dealership Rating
Employee Rating

Normally I would have recommended this location but a recent experience has me second guessing. Gave us failed tests on a vehicle that wasn't even ours. Had we believed them, we would have been in the ho More

by jenrut8
Customer Service
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro

Jun 21, 2022

Advantage Chevrolet of Hodgkins responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 13, 2022

Dealership Rating
Employee Rating

Shuttle ride home, car ready on time and friendly service staff. As "good as it gets". More

by markwho08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 08, 2022

Dealership Rating
Employee Rating

It took 5 hours for new tires and a coolant flush. . just nuts! Then on top of that after I said my check engine light had already gone off they still charged me for checking it to "clear the codes" wh More

by JNA1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 10, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 08, 2022

Dealership Rating
Employee Rating

Absolutely the best customer service hands down the experience you give is unmatched. Thank you More

by Meyacca30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts , Abel Duran

Jun 10, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 27, 2022

Dealership Rating
Employee Rating

Great service in and out the rep was attentive gave . e great recommendations and I will only bring my truck to them going forward More

by ruizjose1625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Rocha, Kenneth Toms, Tim Neighbors, Jose Pantoja , Roberto Paredes, Joel Pavlik, Mark Rudolph, Tony Thiel, Luke Zycki

May 31, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 26, 2022

Dealership Rating
Employee Rating

I like how Advantage Chevrolet treats their customers and do a good job. I would recommend them to my family and friends. More

by scm4832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

May 27, 2022

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 17, 2022

Dealership Rating
Employee Rating

Fast friendly service every visit. I find no reason to have this vehicle serviced anywhere else. More

by TONY@TEMPENGINC.COM
Recommend Dealer
Yes

Other Employees Tagged: Mike Heeney

May 19, 2022

Advantage Chevrolet of Hodgkins responded

TONY@TEMPENGINC.COM, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 04, 2022

Dealership Rating
Employee Rating

A very attentive dealership staff is very friendly and concerned about your needs everyone I encountered was smiling friendly and accommodating service was on point for my 2011 Corvette thank you Owen yo More

by atmalone520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 03, 2022

Dealership Rating
Employee Rating

What a well organized and professional service center. Owen was amazing he was honest and made me feel like a valued customer. I will be back. More

by astro102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Cederblad

May 04, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 19, 2022

Dealership Rating
Employee Rating

The service department open promptly at 7am. I was satisfied with the service. Got in got out within 45 minutes. More

by classystepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Martinez

Apr 20, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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