Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 34

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
423 Reviews
4.7

423 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Languages Spoken

English English

423 Reviews of Owen Suarez

July 04, 2022

Dealership Rating
Employee Rating

I bought a used car. Four days into it the check engine light goes on. I bet the dealer knew, cleared it and hoped it would not return until sold. Spent $900 to get fixed More

by ERNOD
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 08, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 01, 2022

Dealership Rating
Employee Rating

From the moment I got there the process is super smooth and staff were all super helpful More

by freddy.escarpita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 28, 2022

Dealership Rating
Employee Rating

The mechanic did the work that the car needed. I liked the video they send of your car More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Advantage Chevrolet of Hodgkins responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our service team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 26, 2022

Dealership Rating
Employee Rating

I feel like this dealer really cares about their customers and hoe much they are willing to go above and beyond More

by daniel.islas653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Rocha, Kenneth Toms, Tim Neighbors, Carolina Wetzel , Roberto Paredes, Joel Pavlik, Mark Rudolph, Tony Thiel, Luke Zycki

Jun 28, 2022

Advantage Chevrolet of Hodgkins responded

Daniel, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 25, 2022

Dealership Rating
Employee Rating

Their service department is always professional and kind. It’s the reason I have bought cars there. More

by smcneela
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Jun 26, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 22, 2022

Dealership Rating
Employee Rating

Although I had to wait in my car for about 15 minutes until the employee came..I had already an appointment with them. Other than that, they did a good job evaluating my vehicle and doing my car wheel a More

by coronasalud91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 24, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 17, 2022

Dealership Rating
Employee Rating

Normally I would have recommended this location but a recent experience has me second guessing. Gave us failed tests on a vehicle that wasn't even ours. Had we believed them, we would have been in the ho More

by jenrut8
Customer Service
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro

Jun 21, 2022

Advantage Chevrolet of Hodgkins responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 13, 2022

Dealership Rating
Employee Rating

Shuttle ride home, car ready on time and friendly service staff. As "good as it gets". More

by markwho08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 08, 2022

Dealership Rating
Employee Rating

It took 5 hours for new tires and a coolant flush. . just nuts! Then on top of that after I said my check engine light had already gone off they still charged me for checking it to "clear the codes" wh More

by JNA1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 10, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 08, 2022

Dealership Rating
Employee Rating

Absolutely the best customer service hands down the experience you give is unmatched. Thank you More

by Meyacca30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts , Abel Duran

Jun 10, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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