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PRINCESS MERCEDES
PRINCESS MERCEDES at Sullivan Buick GMC

PRINCESS MERCEDES | Page 4

Sales and Leasing Consultant

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of PRINCESS MERCEDES

May 28, 2025

Dealership Rating
Employee Rating

Appreciate all the efficiency Sullivan showed us when purchasing our vehicle. Our sales person.(Princess Mercedes.) was very patient and helpful and made this experience one of the best we have ever had More

by CHERYLPRICE5313
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY SINGH

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May 28, 2025

Sullivan Buick GMC responded

Thank you, Cheryl! I'm so glad to know about your positive experience with Sullivan Buick GMC [Ocala, FL] and Princess. Our team strives to provide efficient and helpful service. We appreciate your feedback and hope to assist you again in the future. Sincerely, Zachary Ellis Sales Manager

May 18, 2025

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Employee Rating

She was great enjoy working with her. She was so helpful and found a good car at good price. More

by david.keesling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 19, 2025

Sullivan Buick GMC responded

Thank you for your feedback, David! It's great to know that you enjoyed working with our team and found a great car at a good price. At Sullivan Buick GMC [Ocala, FL], we strive to provide exceptional service. We look forward to assisting you again in the future! Sincerely, Zachary Ellis Sales Manager

May 18, 2025

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Employee Rating

Good group. Zach was a pleasure to do business with. I would recommend Sullivan for your vehicle needs. More

by jeremy@performancecoatingsusa.com
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: ZACH ELLIS, ANTHONY SINGH

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May 18, 2025

Sullivan Buick GMC responded

Thank you so much, Jeremy! We're glad you had a great experience with Zach and that you would recommend Sullivan Buick GMC [Ocala, FL] for vehicle needs. We appreciate your support and look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

May 12, 2025

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Employee Rating

It was okay. Nothing to write home about. I would still go back for a deal. More

by Davidbergman29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY SINGH

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May 12, 2025

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear you would consider returning to Sullivan Buick GMC [Ocala, FL] for a deal. If there's anything specific we can do to enhance your next visit, please feel free to reach out. We look forward to serving you again! Sincerely, Zachary Ellis Sales Manager

May 10, 2025

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Employee Rating

Service was good, although I was disappointed in 2 thins; 1) I had a warranty item that they would not fix, said I had to make a second appointment, and bring it back. 2) There is a recall on my vehicle, an More

by magoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2025

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the warranty item and recall on your vehicle. At Sullivan Buick GMC [Ocala, FL], we strive to provide clear communication and efficient service. We understand how important it is to have everything addressed in a timely manner. Please feel free to reach out to us directly to discuss your concerns further, as we value your satisfaction and want to ensure your needs are met. Sincerely, The Sullivan Buick GMC Team

May 04, 2025

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Employee Rating

Very customer friendly, great place to buy your next vehicle or for service, thanks again More

by chambersrod18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2025

Sullivan Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear that you found Sullivan Buick GMC [Ocala, FL] to be a friendly place for your vehicle needs. We truly appreciate your support and look forward to assisting you again in the future. Safe travels until then! Sincerely, The Sullivan Buick GMC Team

April 24, 2025

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Employee Rating

They have an efficient kind, courteous knowledgeable on time and welcome me each time I come in regardless whether it’s just ask a question where do you get service on my vehicle? More

by ruthkittle01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ZACH ELLIS, HALIE CARO-WILDER

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Apr 24, 2025

Sullivan Buick GMC responded

Thank you for your kind words, Ruth! We truly appreciate your feedback and are thrilled to hear that you find our team at Sullivan Buick GMC [Ocala, FL] to be efficient, courteous, and knowledgeable. It's our pleasure to welcome you each time you visit, whether you're asking questions or bringing your vehicle in for service. We look forward to assisting you again soon! Sincerely, The Sullivan Buick GMC Team

April 03, 2025

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Employee Rating

The staff at Sullivan was great, the ladies in the office was very friendly and helpful, More

by jjackson32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JOE DELPRETE, RICH BOUKER, SEAN GRUBER, ZACH ELLIS, CHARLIE HAWKINS, ANTHONY SINGH, BRANDON LARGE , Amanda Shafer, JOE TROTT, Melissa Diiorio Marie Pellegrino Eileen Spivey

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Apr 03, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Sullivan Buick GMC [Ocala, FL] made your experience enjoyable. We appreciate your kind words about our team and their helpfulness. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

March 27, 2025

Dealership Rating
Employee Rating

Princess was very helpful when it came to working with me to find my vehicle and getting me in a car and working with the banks. Thank you princess. She also answered any other questions that I meant that I More

by rorum72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ZACH ELLIS, HALIE CARO-WILDER

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Mar 27, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Princess was so helpful in assisting you with your vehicle purchase and ensuring everything was set up correctly for you. At Sullivan Buick GMC [Ocala, FL], we strive to provide excellent service, and it's great to know Princess made your experience a positive one. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

March 07, 2025

Dealership Rating
Employee Rating

Very happy with Sullivan gmc and Sean as my sales rep, great service and will tell family and friends. More

by nimmosandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JOE DELPRETE, RICH BOUKER, SEAN GRUBER, KENNY HUNTER, BRANDON LARGE , Nicholas Boynton, DEVIN HAWES, Amanda Shafer

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Mar 08, 2025

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had a great experience with Sean at Sullivan Buick GMC [Ocala, FL]. Your satisfaction means a lot to us, and we appreciate you sharing your experience with family and friends. We look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

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