Pablo Garcia | Page 6

I drive out of my way to go to Santa Cruz Toyota. The service department always does a great job and is very helpful. The service department always does a great job and is very helpful. More

by susan.burnett.12 Verified Customer Verified Customer

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I drive out of my way to go to Santa Cruz Toyota. The service department always does a great job and is very helpful. The service department always does a great job and is very helpful. More

by susan.burnett.12 Verified Customer Verified Customer

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Everything was great until I read the notes. I know what the check engine light looks like and did not mistake that for the trac light. I know what the check engine light looks like and did not mistake that for the trac light. More

by bears2cindy Verified Customer Verified Customer

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Toyota of Santa Cruz is always professional, and helpful. Pablo went above and beyond to answer all my questions and assist with my questions. The shuttle service driver was great as well! Pablo went above and beyond to answer all my questions and assist with my questions. The shuttle service driver was great as well! More

by lizzturner Verified Customer Verified Customer

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Everything was great Quick service. Car was fixed right the first time. Very attentive shop foreman handled my concerns Car was fixed right the first time. Very attentive shop foreman handled my concerns More

by johnm30 Verified Customer Verified Customer

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Great car, great service. I have had very fine experiences in your sales and service departments I have had very fine experiences in your sales and service departments More

by rhoboice Verified Customer Verified Customer

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Knowledge staff at this location, clear communication with regard to services needed and future recommendations, great shuttle service, friendly and consistent with regard to services needed and future recommendations, great shuttle service, friendly and consistent More

by Da1 Verified Customer Verified Customer

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I trust Toyota to always do a good job and catch things that need to.be done, as well. My service rep Pablo.waa helpful and thorough and pleasant. I.appreciate all that he did to keep my car running smoot that need to.be done, as well. My service rep Pablo.waa helpful and thorough and pleasant. I.appreciate all that he did to keep my car running smoothly. Plus he checked in with me for anything extra that was needed. More

by declined3 Verified Customer Verified Customer

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I had an issue with my tires after having just replaced them the week before. Initially there wasn't much that could be done since managers were not onsite on Saturday. Pablo took initiative to follow up. them the week before. Initially there wasn't much that could be done since managers were not onsite on Saturday. Pablo took initiative to follow up. Was able to resolve the issue and work out a good fix for the replacement tire. He also took the time to find answers to a couple of my questions. He could not resolve but provided the phone number to contact.He also went to my vehicle and helped to see if I could use the on screen info in future. It was a tough and unclear situation. I walked away feeling heard and that he went the extra mile personally and on behalf of Toyota. It turned was was feeling negative into a positive. More

by cynthia.s.hannah Verified Customer Verified Customer

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Safety check Car was making weird sound l, had to make sure everything was good to go before driving to San Diego sure everything was good to go before driving to San Diego More

by Plazadolores Verified Customer Verified Customer

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