Pam Hammersmith | Page 19

Great Experience Both Through Email and In Person I've dealt with Craig Holsman when leasing my last 2 automobiles. He provided competitive quotes each time and was considerate of my needs. He's ver I've dealt with Craig Holsman when leasing my last 2 automobiles. He provided competitive quotes each time and was considerate of my needs. He's very customer service oriented and very responsive. He is not a salesman that is going to push unscrupulous tactics to get business. I've enjoyed working with him very much. Craig was unable to be in person the day I closed the deal so I worked with Pam Hammersmith. Pam was prepared, friendly, helpful and extremely great to work with in ensuring the previous lease was terminated to my satisfaction and the new lease properly put to bed. Pam is a real professional. Working through the finance stage with Steve was a pleasure as well. He did not employ any high pressure sales tactics for additional costs added to the lease process for me. More

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GREAT CUSTOMER SERVICE Pam while dealing with multiple customers, made us feel comfortable and made sure that our deal went through perfectly. Pam was very professional and Pam while dealing with multiple customers, made us feel comfortable and made sure that our deal went through perfectly. Pam was very professional and followed up with us and made sure everything was going great after taking our new car home. I definitely recommend Pam and Fair Oaks Ford. We are very happy with our purchase. More

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Professional and experienced, knowledgeable and fair! We just leased our 2nd vehicle from Pam in 6 months. She is so personable, patient and knowledgeable. We loved our first Pam and Fair Oaks Ford expe We just leased our 2nd vehicle from Pam in 6 months. She is so personable, patient and knowledgeable. We loved our first Pam and Fair Oaks Ford experience this spring and the 2nd one was just as good. Our first car a Ford Fusion, this time with a 2012 MKT trade-in for our new MKX. I called Pam a few days ago, told her what we were thinking about and she found us the perfect car for us. The team was again very knowledgeable and fair. Pam takes the time to understand your personal situation, wants, needs, likes, dislikes that makes the car search buying experience very customized and easy. Because Pam drives a Lincoln (and has for years), she is not only professionally but personally knowledgeable as well. We are officially a multi-car Fair Oaks Ford-Lincoln family and we are very happy!! Thanks Pam, John and Steve! More

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Great Customer Service!! I just got home from purchasing a 2017 Ford Escape and I must say the care I received at Fair Oaks Ford was wonderful! I always dread going to pur I just got home from purchasing a 2017 Ford Escape and I must say the care I received at Fair Oaks Ford was wonderful! I always dread going to purchase a new car, so much so that I have had my had my husband do it alone for the past 15 years. After my dealings with Pam Hammersmith and Matthew Kramer tonight that opinion has now been changed. They made me feel very comfortable in the process. Thank you Pam and Matt!! More

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Excellent experience and care I've been coming to Fair Oaks Ford-Lincoln for all of my vehicle purchases, Pam is the best to deal with when it comes to purchasing a new Lincoln. No I've been coming to Fair Oaks Ford-Lincoln for all of my vehicle purchases, Pam is the best to deal with when it comes to purchasing a new Lincoln. Not only does she know everything you need to know for your questions but she brings personal experience with being a Lincoln owner. My experience was more than excellent with buying my new 2017 Lincoln MKZ. I will always come back and recommend anybody looking to experience the perfect service I have received. Thank you for taking care of me like always! More

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Wonderful Car Buying Experience I came to Fair Oaks to purchase a new car after my previous vehicle had been totalled. Pam helped me search through the inventory and find anything th I came to Fair Oaks to purchase a new car after my previous vehicle had been totalled. Pam helped me search through the inventory and find anything that I thought I might like. She informed me if any of the chosen vehicles had an previous accidents and geared me away from those, as they may have some unforseen issues. We came down to two vehicles that I was in love with and Pam worked up final prices for me to make a final decision. Best experience I think I've had purchasing a vehicle! More

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Needed a New Car After a traumatic crash in which my car was deemed a total loss, I needed a new car. I hadn't planned on buying a new car this year, and hadn't bought After a traumatic crash in which my car was deemed a total loss, I needed a new car. I hadn't planned on buying a new car this year, and hadn't bought a Ford before. Fair Oaks was recommended to us and was the first stop on a full day we'd planned to try out cars at different dealers. This ended up being our first and last stop on our car-buying venture. We were introduced to Pam Hammersmith who patiently and professionally educated us about the pros/cons of different models, selected a few from the lot, and showed us the many technological features as we drove each car. We ended up purchasing a Ford Escape with trim package and all the bells and whistles we could imagine. The gorgeous blue color is admired by everyone who sees it! Since our purchase, we've called and stopped in to see Pam with questions about those bells and whistles, and she is always glad to help. I want to add that all of the Fair Oaks employees we encountered were friendly and genuinely glad we'd bought there--no rush of salespeople eager for the commission--as it is the dealership policy not to award commissions. This was a thoroughly enjoyable experience after such a traumatic car accident. More

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Great service Bought a car a couple of weeks ago and the service I received was awesome. My sales person Pam got back to me quickly and listened to everything I wan Bought a car a couple of weeks ago and the service I received was awesome. My sales person Pam got back to me quickly and listened to everything I wanted in a car. We were able to work something out to where I left with a brand new car. I would definitely recommend going here if you're looking for a new vehicle. More

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Friendly and fast We were looking for new car and Pam was who we were directed to. Pam Hammersmith is awesome! She is friendly and knowledgeable. She has the patience o We were looking for new car and Pam was who we were directed to. Pam Hammersmith is awesome! She is friendly and knowledgeable. She has the patience of a saint! Need a new car, go see Pam Hammersmith at Fair-Oaks Ford-Lincoln! More

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Upfront fair and competitive pricing with no high pressure Pricing was upfront and competitive without that usual back and forth games that dealers often play. I was not constantly hounded by followup phone c Pricing was upfront and competitive without that usual back and forth games that dealers often play. I was not constantly hounded by followup phone calls, yet they made sure I was taken care of. When it came to pricing I had already shopped around and researched so I knew what a fair price would be, and they were right in line with expectations. The delivery process was quick and easy and again without a bunch of high pressure sales for aftermarket products. They made me aware of my options and I did take advantage of some that I felt were good value, but they weren't pushy. I would definitely recommend Fair Oaks Ford to others and plan to deal with them again in the future. More

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