Pam Hammersmith | Page 28

Satisfied Car Buying Experience My first car purchase in 10 years was enjoyable and seamless thanks to Craig Holman and Pam Hammersmith. Craig provided educational and no pressure se My first car purchase in 10 years was enjoyable and seamless thanks to Craig Holman and Pam Hammersmith. Craig provided educational and no pressure service that made my car selection easy. The team at Fair Oaks went above and beyond to make the whole process easy from start to finish with post sales follow up you would expect from a top tier dealership. I am another satisfied customer! More

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Ford Focus upgrade I bought a 2013 ford focus in Dec 2012. Very happy with it, had it serviced regularly, it ran good and had no problems. Was thinking of upgrading to a I bought a 2013 ford focus in Dec 2012. Very happy with it, had it serviced regularly, it ran good and had no problems. Was thinking of upgrading to a fusion......ended up going with a 2014focus titanium...what a difference. The car is loaded and with the bigger tires it rides like a dream. Very very happy with the new car. All of my past experiences with the service dept. have been nothing but great. Very fast and they go out of there way to please. Nothing but GOOD things from me about this whole dealership More

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5-STAR at every step My wife and I had an outstanding experience at the dealership from start to finish. We leased a beautiful new Explorer and received thorough training My wife and I had an outstanding experience at the dealership from start to finish. We leased a beautiful new Explorer and received thorough training on all the amazing tech features. The dealership is beautiful, EVERY employee was warm & went above and beyond, and the experience was so enjoyable we spent most of the afternoon there because we were having so much fun sharing stories and jokes with Bob & John! We would HIGHLY recommend Fair Oaks Ford to anyone who cares about TRUE SERVICE and who appreciates people who are passionate about what they do - it shows! More

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Customer Service, from Sales to Delivery, Great Experience! I was in the market to purchase a new Ford Explorer. I found Fair Oaks online and they had a large selection of vehicles to look at with all differen I was in the market to purchase a new Ford Explorer. I found Fair Oaks online and they had a large selection of vehicles to look at with all different package options. The salesperson I worked was Pam Hammersmith. and she was awesome to do business with. She had great follow up on my questions and found me the vehicle I was looking for. The evening I picked up my new truck, I dealt with the Customer Relations Manager, Bob Wojtan, to go over warranty info and he was very accommodating to be sure I had answers to all my questions. Both added a personal touch to make buying a new vehicle a great experience. I would definitely recommend Fair Oaks to anyone looking for a vehicle. More

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Excellent dealership We went to purchase our first car, a Ford Fiesta and found the staff to be well-informed, friendly, and professional. Pam helped walk us through the p We went to purchase our first car, a Ford Fiesta and found the staff to be well-informed, friendly, and professional. Pam helped walk us through the process and took the time to answer all our questions. I would suggest this dealership and recommend going in the evening. More

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Great Experience Bought my first car last night at Fair Oaks Ford Lincoln. They walked me through everything to make sure I understood the paperwork. I gave Pam a pric Bought my first car last night at Fair Oaks Ford Lincoln. They walked me through everything to make sure I understood the paperwork. I gave Pam a price I wanted to pay monthly and she made it happen. I couldn't be more satisfied with the service and the quality of the car. If you are shopping for a ford Fair Oaks Ford Lincoln is where you want to go. Can't beat great cars and great. More

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New car purchase I recently purchased a new car from Fair Oaks Ford and from the moment I walked in I felt completely comfortable. I had researched the type of car I w I recently purchased a new car from Fair Oaks Ford and from the moment I walked in I felt completely comfortable. I had researched the type of car I wanted and new exactly what I was looking for when I went in. Pam Hammersmith went out of her way to make sure she found exactly what I wanted as quickly as possible. I purchase my cars on the A plan but this was the first year since my husband died that I used the plan and everyone went over and above to help me connect to the correct site to obtain my pin number. When I picked up my new car Pam spent time with me to make sure I understood completely how to operate all the new functions and that I had all appliances connected. John Krajnovich the General Manager was great he explained everything to me related to financing to make sure I understood everything. Robert Wojtan explained all service options to me and made sure I knew when to return for appointments. I would recommend Fair Oaks for all you automotive needs. More

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Referred by my husband based on his positive experience Referred by my husband based on his positive experience with this dealership. Got to say I was very please with the whole service I have received so Referred by my husband based on his positive experience with this dealership. Got to say I was very please with the whole service I have received so far. I wasn't exactly sure if I wanted to buy or lease a Escape. I did know it needed to have a moon roof and not be red. Pam Hammersmith knew all the right questions to ask on the things I was looking for. She then gave me several options to look at. This truly helped me decide what was the best route for me to go. I ended up with a lease of a Escape titanium. Got to say I love the moon roof and the whole car experience. The my sync services are pretty easy to get use to. Pam went over all the details of the car before I left the dealership. She even sync my phone to get me started. I also found Robert Wojtan to be very helpful as well. What I like mostly was the down to earth approach of taking the time to explain the extra care package that would help maintain that showman finish paint exterior and the interior care of the car throughout my lease. I would totally recommend this dealership and their professional staff. More

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Unexpectedly easy I went to Fair Oaks Ford intending to look at and test drive a 2014 Ford Fusion. I never expected to go home with a new car the same day, but the proc I went to Fair Oaks Ford intending to look at and test drive a 2014 Ford Fusion. I never expected to go home with a new car the same day, but the process was so smooth and easy I ended up doing just that. More

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As soon as I walked into the dealership, I was immediately greeted by Pam. She was extremely friendly and very helpful. She helped me find exactly what I wanted and was able to make it affordable immediately greeted by Pam. She was extremely friendly and very helpful. She helped me find exactly what I wanted and was able to make it affordable for me. I highly recommend this dealership and Pam if anyone is looking for a new car! More

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