Paolo Castro
Paolo Castro at Mercedes-Benz of Boston

Paolo Castro | Page 12

Business Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.8
149 Reviews

My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Mercedes-Benz of Boston and I look forward to working with you.

4.8

149 Reviews

Write a Review

149 Reviews of Paolo Castro

September 25, 2015

Dealership Rating

New lease Both Paolo and Maged were very pleasant and knowledgable. Even as a return customer they went through every aspect of the service area and the new car More

by R's GLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2015

Mercedes-Benz of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Maged and Paolo were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

September 11, 2015

Dealership Rating

Excellent Paolo Castro was excellent. Made my new lease purchase easy. Would recommend Paolo to my friends and family. Also a shout out to Kris Ricupero busine More

by Gsmith88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Ricupero , Kris Ricupero

Sep 11, 2015

Mercedes-Benz of Boston responded

On behalf of all the team here, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager

August 21, 2015

Dealership Rating

Awesome Sales Rep I have worked with Paolo on my two leases from Mercedes Benz of Boston. For my first lease I was new to leasing and he was new to that dealership we h More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2015

Mercedes-Benz of Boston responded

Thank you, Jenny, for taking the time to recognize Paolo. I'm so glad to know he was able to assist you with your first and second lease. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

August 17, 2015

Dealership Rating

Great service! Paolo had help us purchased and leased two cars. He is consider and taking good care of his customers. I will highly recommend him to new buyers! More

by yifeiwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2015

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

August 17, 2015

Dealership Rating

Great Experience! Many thanks to Paolo Castro and Umer Iqbal for their knowledge and assistance in helping me get a great deal on a car I love! More

by MCMMVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Umer Iqbal

August 14, 2015

Dealership Rating

good place I had a great deal with Paolo Castro last few days. He helped me a lot with it. This is really a nice place to make a right choice! More

by Amg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2015

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us this wonderful feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

August 03, 2015

Dealership Rating

New Mercedes Owners!! Paolo was GREAT!! My husband and I are first time owners of a Mercedes Benz and we LOVE IT! The ease of buying, learning about the car, any question More

by JOJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2015

Mercedes-Benz of Boston responded

Thank you so much for sharing your wonderful experience with Paolo! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jeff Davis, General Manager

July 31, 2015

Dealership Rating

S-class My son and I got the best deal and service from Paolo at Mercedes in Boston. I purchased several cars from viti. The whole negotiation process was smo More

by S550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2015

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Paolo, he's certainly a wonderful addition to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Jeff Davis, General Manager

June 12, 2015

Dealership Rating

Customer Endoresement of Paolo Castro I am a 15 year customer of Mercedes-Benz of Boston going back to the old 'Herb Chambers' days and have maintained my relationship with the firm due to More

by GTG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

June 11, 2015

Dealership Rating

Exceptional buying experience I want to thank Paolo Castro for making the buying experience of my new Mercedes stress free and enjoyable .I highly recommend him and rest of the sa More

by Khan,DDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Tucker

Jun 11, 2015

Mercedes-Benz of Boston responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Paolo. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager

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