My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Herb Chambers Mercedes-Benz of Boston and I look forward to working with you.
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Write a Review133 Reviews of Paolo Castro
January 02, 2023
I always have a positive experience here. Patrick Titshaw in Service and Carlos Romero is sales and after-sales are excellent. They take very good care of my needs and honor my decade long lo Patrick Titshaw in Service and Carlos Romero is sales and after-sales are excellent. They take very good care of my needs and honor my decade long loyalty with Mercedes. More
Other Employees Tagged: Patrick Titshaw , Carlos Romero, Matthew Murphy
December 15, 2022
Eric is my agent for the purchase of my AMG C43. He is absolutely amazing! He worked so hard for me to get this car. My registration for my previous car was lost and he helped me and was able to get He is absolutely amazing! He worked so hard for me to get this car. My registration for my previous car was lost and he helped me and was able to get the new car’s registration in one day! He is always very patient and always smiles. He always tries his best to answer questions. I would definitely recommend him if any of my friends want to buy a Mercedes or AMG! More
Other Employees Tagged: Eric Ilchenko
December 08, 2022
Jhonathan Guevara was very helpful and very knowledgeable. Great personality and made me feel very comfortable . He explained in detail about the car I was interested in purchasing. I was very knowledgeable. Great personality and made me feel very comfortable . He explained in detail about the car I was interested in purchasing. I was very pleased with the selection of cars the dealership had in the showroom. More
Other Employees Tagged: Jhonathan Linares
November 30, 2022
The sales staff were very nice and helpful. Had a pleasant visit and the show room was very clean. Had a pleasant visit and the show room was very clean. More
Other Employees Tagged: Jhonathan Linares
November 30, 2022
The Dealership is professional, efficient and focused upon the Customer receiving an unequaled buying experience. upon the Customer receiving an unequaled buying experience. More
Other Employees Tagged: Dana LoNano , Eric Ilchenko
October 27, 2022
Tabish Iqbal was a great help to me throughout this process. He was very friendly and informative on what I wanted! process. He was very friendly and informative on what I wanted! More
Other Employees Tagged: Tabish Iqbal
October 24, 2022
I have been dealing with this dealership for about 30 years. They employ some of the most professional people I have dealt with in the automotive industry. Of particular mention is Patrick Titshaw. Patri years. They employ some of the most professional people I have dealt with in the automotive industry. Of particular mention is Patrick Titshaw. Patrick is the service advisor who handles my Mercedes GLE 43 as well as repair work on Monday 38 year old Mercedes SL. He is a true professional and is what makes me return to this dealership for maintenance and repair of both of my Mercedes vehicles. More
Other Employees Tagged: Rob Tinkham, Rob Picardi, Patrick Titshaw
September 15, 2022
This was my first experience with Mercedes-Benz of Boston, and it was a great one. Kashif was extremely helpful, knowledgeable, service minded and supportive. The end result was a fast and efficient s Boston, and it was a great one. Kashif was extremely helpful, knowledgeable, service minded and supportive. The end result was a fast and efficient sales process. Recommended! More
Other Employees Tagged: Kashif Sheikh
September 06, 2022
Extremely courteous personnel. Being undecided about which car to pursue I felt that Tabish was patient and happy to answer every question asked. His willingness to ensure that we Being undecided about which car to pursue I felt that Tabish was patient and happy to answer every question asked. His willingness to ensure that we were provided many options and vehicles to review was greatly appreciated. We never felt pressured to make a decision. He willingly offered to review inventory and let us know if anything else was available if a selection was not made. I honestly could not have been happier with the service received by Tabish and Paolo (sp). Just very, very pleased! More
Other Employees Tagged: Tabish Iqbal
August 22, 2022
We received outstanding and excellent service. Extremely thorough from start to finish. Out salesperson was the absolute best! Extremely thorough from start to finish. Out salesperson was the absolute best! More
Other Employees Tagged: Ronald Escobar