Paolo Castro
Paolo Castro at Mercedes-Benz of Boston

Paolo Castro | Page 4

Business Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.8
149 Reviews

My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Mercedes-Benz of Boston and I look forward to working with you.

4.8

149 Reviews

Write a Review

149 Reviews of Paolo Castro

August 31, 2023

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Employee Rating

I had one of the smoothest experience while shopping the car. Ronald and Palao went above & beyond to cater my needs. More

by roypothakamuri@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronald Escobar

Sep 01, 2023

Mercedes-Benz of Boston responded

We're delighted to know that Ronald and Palao provided you with a smooth car shopping experience at Mercedes-Benz of Boston. Thank you for sharing your positive feedback!

August 15, 2023

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Excellent service! All around a great experience from start to finish at this dealership. Thanks again! More

by Aaron Lindahl
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 30, 2023

Mercedes-Benz of Boston responded

Aaron, We're so happy to have helped ensure a five-star experience for you this time! We hope to see you again for your next appointment! Thank you! - Mercedes-Benz of Boston

July 23, 2023

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Excellent customer experience. Goes out of their way to accommodate your schedule and needs in a nice environment More

by Robyn.redfield
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 26, 2023

Mercedes-Benz of Boston responded

Hey Robyn, thank you for the excellent review! We're so glad to hear that our team at Mercedes-Benz of Boston could provide you with a great customer experience. Your satisfaction is our top priority, and we appreciate your kind words. Have a wonderful ride!

May 08, 2023

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They are professional and knowledge. The sales rep, Stephen, I worked with was fantastic. I would recommend this dealership. More

by Joel Omage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Leung

May 10, 2023

Mercedes-Benz of Boston responded

We're so glad Stephen made this a great visit, Joel! We hope that you are enjoying your vehicle and look forward to seeing you again soon! Thank you! - Mercedes-Benz of Boston

April 28, 2023

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We had an awesome experience. Andy Espinosa couldn't have been more professional and attentive to our needs. Kept us informed of every part of the process when buying our new ca More

by ACoop
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andy Espinosa

May 01, 2023

Mercedes-Benz of Boston responded

We're thrilled to hear that Andy provided an awesome and attentive car-buying experience! Thank you for choosing Mercedes-Benz of Boston and we hope you enjoy driving your new car!

April 20, 2023

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Very good welcome from the dealer team also a good and faster service thank you More

by Anthony 1225
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Recommend Dealer
Yes

Other Employees Tagged: Chadi Chakar

Apr 21, 2023

Mercedes-Benz of Boston responded

It was our privilege to work with you, Anthony! Thank you for your business and the kind review, from all of us here at Mercedes-Benz of Boston!

April 19, 2023

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Ronald Escobar was top notch and very knowledgeable about our new purchase. Everyone was very helpful and expedited the process perfectly. More

by markanto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronald Escobar

Apr 21, 2023

Mercedes-Benz of Boston responded

We're happy that Ronald and the team at Mercedes-Benz of Boston provided you with top-notch service and made your purchase process a breeze! Thank you for taking the time to share your experience with us!

March 26, 2023

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I've known Kashif since 2011. Met him when I went to lease a vehicle for the very first time at Infiniti of Boston. He made the process so easy. We ended up leasing two more vehic More

by Walthamite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kashif Sheikh

Mar 28, 2023

Mercedes-Benz of Boston responded

We are so happy Kashif has provided such excellent care to you for so many years! We appreciate you giving us the opportunity to show you a five-star experience again and again! We hope you visit us again soon! Thank you! - Mercedes-Benz of Boston

March 21, 2023

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Tabish was wonderful from the moment I walked into the dealership to the moment I drove away in m new vehicle. The entire staff was fantastic! More

by Cowgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tabish Iqbal

Mar 23, 2023

Mercedes-Benz of Boston responded

Tabish and our team are grateful for the kind words and five-star rating! We look forward to seeing you again! Thank you! - Mercedes-Benz of Boston

March 21, 2023

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Employee Rating

Everyone was very helpful and attentive, I needed a replacement battery and I was able to bring my car in right away. I was very pleased. More

by PaulaMaxRose
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw, Michael Robinson, Stephen Leung , Michael Vo

Mar 23, 2023

Mercedes-Benz of Boston responded

Thank you for the kind review! We're so glad we had the opportunity to assist you and hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Mercedes-Benz of Boston Team

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