Paolo Castro
Paolo Castro at Mercedes-Benz of Boston

Paolo Castro | Page 7

Business Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.8
149 Reviews

My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Mercedes-Benz of Boston and I look forward to working with you.

4.8

149 Reviews

Write a Review

149 Reviews of Paolo Castro

May 26, 2022

Dealership Rating
Employee Rating

Great service and very attentive the needs of customers. Very knowledgeable in all aspects of their vehicles More

by rrusso
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chip McCarty

May 26, 2022

Mercedes-Benz of Boston responded

Thank you for this glowing review, we appreciate the kind feedback. We look forward to seeing you here at Mercedes-Benz of Boston again for any of your future automotive needs.

May 25, 2022

Dealership Rating
Employee Rating

Max Wang I’d an impressive sales agent. He is focused on all the details , while revising a seamless experience for the customer. This is why I am a repeat customer. More

by tedfey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Wang

May 26, 2022

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! We're so glad Max continues to earn your support and we'll be sure to pass along these kind comments to him. Take care and we'll see you next time!

May 14, 2022

Dealership Rating
Employee Rating

Eric Ilchenko was my salesman at MB of Boston and I can’t say enough great things about him. I traded in my vehicle for a cpo GLC and he made the process so seamless and easy. He was transparent, honest, and More

by chelsie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Ilchenko

May 17, 2022

Mercedes-Benz of Boston responded

Thank you for sharing your experience, Chelsie! We're so glad you enjoyed working with Eric & Paolo and we hope you love your new GLC. Take care and thanks again, from all of us here at Mercedes-Benz of Boston!

March 31, 2022

Dealership Rating
Employee Rating

I had a great experience at Mercedes-Benz of Boston. I have been to several dealerships in Massachusetts and this was my best experience. Tabish, is excellent. He is very knowledgeable and professional. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tabish Iqbal

Apr 01, 2022

Mercedes-Benz of Boston responded

Thank you for giving us the opportunity to serve you, Sam! We're happy to hear you enjoyed working with Tabish & Paolo and we hope to see you again next time here at Mercedes-Benz of Boston!

March 30, 2022

Dealership Rating
Employee Rating

We have been with Mercedes’ of Boston for many years now. Rob Tinkham has always and continues to be most helpful and informative. Rob helped us navigate through the process of ordering a new car. We all More

by Cathleen Joyce
Recommend Dealer
Yes

Other Employees Tagged: Rob Tinkham , Christopher Spearin

Mar 30, 2022

Mercedes-Benz of Boston responded

Cathleen, we are delighted to hear that Rob and Chris could take fantastic care of you and your vehicle!

March 27, 2022

Dealership Rating
Employee Rating

Stress free experience! Amel Memic was friendly, knowledgeable and patient. Very nice person and would highly recommend. More

by treob43
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amel Memic

Mar 29, 2022

Mercedes-Benz of Boston responded

Thank you for the positive feedback about your recent visit here at Mercedes-Benz of Boston! We're happy to hear Amel provided you with wonderful service and we hope to see you again next time. Take care!

March 25, 2022

Dealership Rating
Employee Rating

Was very helpful in my search for a nice car also explained everything very well More

by petromalcolm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tabish Iqbal , A.J Rana

Mar 25, 2022

Mercedes-Benz of Boston responded

Thank you for the review - it is much appreciated by all of us here at Mercedes-Benz of Boston and we hope we can be of service again in the future!

March 15, 2022

Dealership Rating
Employee Rating

Ronald was professional and informative. He made the process easy! The whole dealership was great! More

by cmerrillmaguire
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Umer Iqbal, Ronald Escobar

Mar 15, 2022

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're happy to hear you had a great experience with Ronald and we hope to see you again next time here at Mercedes-Benz of Boston!

March 14, 2022

Dealership Rating
Employee Rating

Great Experience! Happy Customer! After my visit at MB in Westwood - I am so glad I did not give up on MB altogether and tried the one in Somerville!  A much, much pl More

by GeeBee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronald Escobar

Mar 14, 2022

Mercedes-Benz of Boston responded

We are so proud to hear that Ronald and the rest of the team at Mercedes-Benz of Boston can take such excellent care of you! Thank you so much!

January 17, 2022

Dealership Rating
Employee Rating

I have been a Herb Chambers dealership fan for years. Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one More

by MTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Rob Picardi, Chadi Chakar, Erika Pineda, Rafael Veloso , Mohammed Fadi, William Oliveira, Carlos Romero

Jan 20, 2022

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! We're so glad that Erica & the team continue to provide you with exceptional service and we look forward to seeing you at your next visit. Take care!

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