Parish Malone | Page 13

Honda Service Parish is always professional,courteous, and helpful!! He keeps me apprised of the status of my service and promptly lets me know when it's completed Parish is always professional,courteous, and helpful!! He keeps me apprised of the status of my service and promptly lets me know when it's completed. More

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A little frustrating. As for the question "would I recommend this dealership", my answer is not a clear cut yes or no. It's somewhere between. When I checked in with Pari As for the question "would I recommend this dealership", my answer is not a clear cut yes or no. It's somewhere between. When I checked in with Parish I was told it would be 1.5 or 2 hours. Really for an oil/filter change? Seems it should be done quicker than that. He also tried to upsell be on a different service. So 2 hours into my wait, I walk over to see how things are coming along. I am told that they are also preforming a recall issue on my vehicle and he passed me over to Joseph. This was the first time I was notified of this. No one came over to the waiting area to inform me of the recall issue. Service people were consistently coming over and talking with other customers and giving updates on their vehicles. For whatever reason I was not given the same consideration. So, Joseph tells me it will be another 20 minutes before my vehicle will be ready. Joseph did apologize to me for no one letting me know about the recall. After another 45 minutes of waiting, I walk back over to check on things. 10 minutes later, Joseph brings my vehicle around and I pay my bill. He did apologize again for the inconvenience and I did appreciate that. So basically 3 hours after arriving for a simple oil/filter change, I was on my way. A little better communication than what I received, would have been appreciated. More

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Gunn Honda We can’t sayvenoug good things about Gunn Honda. Whether it is in Sales or Service we have always been treated to our utmost satisfaction. We can’t sayvenoug good things about Gunn Honda. Whether it is in Sales or Service we have always been treated to our utmost satisfaction. More

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Service/Repairs The crew is always helpful and ready to answer any questions, even when the assigned service writer is not available. They want you to know what was c The crew is always helpful and ready to answer any questions, even when the assigned service writer is not available. They want you to know what was completed and why. More

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Service Mr Malone goes over a boo and beyond to satisfy his customers. He’s a keeper for your company. I like the way I’m treated by all Honda employees. Kee Mr Malone goes over a boo and beyond to satisfy his customers. He’s a keeper for your company. I like the way I’m treated by all Honda employees. Keep up the good work. More

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Check the battery Checked the electrical system and realized the battery needed replacing. It was h set warranty Quick service and sent on my way. They told me I c Checked the electrical system and realized the battery needed replacing. It was h set warranty Quick service and sent on my way. They told me I could bring it back if I was still having issuers More

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Great service and customer focus Awesome and speedy service. Received a loaner car and was in the loop throughout the day on unexpected issues and progress. Have been a Gunn Honda cus Awesome and speedy service. Received a loaner car and was in the loop throughout the day on unexpected issues and progress. Have been a Gunn Honda customer since the Bandera days and have always received great service, More

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Superb Service Our Honda Pilot had an out of warranty issue on an emission problem and Parish at Gunn Honda was able. to arrange a loaner car, make repairs and coor Our Honda Pilot had an out of warranty issue on an emission problem and Parish at Gunn Honda was able. to arrange a loaner car, make repairs and coordinate with Honda to cover the expenses of our repair. We are longtime Gunn Honda customers and we’re treated like family! More

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Fast and dependable Always greeted with a smile and quick turnaround! Green team rocks. Parish is awesome and I know I can count on him to be honest with me. Always greeted with a smile and quick turnaround! Green team rocks. Parish is awesome and I know I can count on him to be honest with me. More

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very satisfied From sales to service I am very pleased with Gunn Honda. Pedro always greats me when I take my CRV to be serviced. He also offers to take me home shou From sales to service I am very pleased with Gunn Honda. Pedro always greats me when I take my CRV to be serviced. He also offers to take me home should I need it as I live close to the dealership. He is a wonderful individual who goes far above the normal service. Parish is kind and explains the services that I will be performed. He showed me results of my wheel alignment and corrected the issues. My car is always ready when promised. More

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