Parker Jacobs

Unprofessional staff in the service department. Refused to repair my vehicle but had no problem trying to sell me a different one. Refused to repair my vehicle but had no problem trying to sell me a different one. More

Helpful 0

Report | Print

Audi Flatirons is a dealership that I go to and bypass/avoid two closer ones. Audi Denver has a very low rating on this website. And I know why. They tried to rip me off and not only charge me the bypass/avoid two closer ones. Audi Denver has a very low rating on this website. And I know why. They tried to rip me off and not only charge me the sticker price of a new car, but charge me more than a sticker price of the new car. The second one, Prestige Audi, is one that I did not even go into because they’re in a very cramped downtown space. So I decided to go to Audi Flatirons about 30 miles away and it was worth the drive. I had seen a car that I really really liked at Audi, Denver and Audi Flatirons not only did a dealer trade and got me the car I had fallen in love with a Audi Denver. but they also gave me a very good deal. I would highly recommend Audi Flatirons. I had a great salesman and got the exact car that I wanted from Audi Denver, and I would never go back to Audi Denver. More

Helpful 0

Report | Print

Michael was excellent and helpful. He understands his customers which is invaluable. Looking forward to doing business with him again. He understands his customers which is invaluable. Looking forward to doing business with him again. More

Helpful 0

Report | Print

Michael was extremely thorough and helpful. He explained the features of the cars we were considering in detail, looks us on two test drives, and guided us in the purchase process. Highest of He explained the features of the cars we were considering in detail, looks us on two test drives, and guided us in the purchase process. Highest of recommendations. More

Helpful 0

Report | Print

Michael Tsuji was phenomenal to work with on my leasing of my new S3. I had ordered it as a special build and throughout the entire process he was sending regular updates and was very proactive and enthus of my new S3. I had ordered it as a special build and throughout the entire process he was sending regular updates and was very proactive and enthusiastic which I really liked. Then when my car arrived at Audi Flatirons Michael made the trade and leasing process very easy, he was prepared, knowledgeable and personable and fun! It was quick, easy and kudos to Tina for making the finance process fun, enjoyable and quick-she was great! This is our second vehicle from Audi Flatirons and we will absolutely continue returning as they are a great dealership who cares about the experience that their customers have-genuinely! More

Helpful 0

Report | Print

Audi Flatirons provides top notch service and their customer service is excellent! I’ve worked with them for over 7 years now. customer service is excellent! I’ve worked with them for over 7 years now. More

Helpful 0

Report | Print

The experience with Mike was great. Very easy and he kept us updated throughout the process. Very easy and he kept us updated throughout the process. More

Helpful 0

Report | Print

My service was complete and prompt. I appreciated getting a ride home while my Audi was being serviced. I appreciated getting a ride home while my Audi was being serviced. More

Helpful 0

Report | Print

Parker was ready for appointment with docs ready. Wait area is clean and comfortable. Easy to make an appointment. Wait area is clean and comfortable. Easy to make an appointment. More

Helpful 0

Report | Print

Audi Flatirons is a longer drive for me than two other Audi dealerships. It is 200% worth my time! No tricks or lies from Mel Ott, my sales person. Best price. Respectful and more than fair treatment. Audi dealerships. It is 200% worth my time! No tricks or lies from Mel Ott, my sales person. Best price. Respectful and more than fair treatment. He got the exact car I wanted from another dealership; that dealer exemplified all the negative aspects of new car buying/leasing. Mel took great care of me and this transaction! Michelle, in Finance, was also the best ever. Quick, friendly, and clear. Service Department for window tinting: “perfect plus” customer service. Same with young man in the parts area who found a great windshield sun shade for me. I will definitely be going back to Audi Flatirons for any service I need. I hope Mel will be there to say hi; this dealership has a customer for life. Oh and I absolutely LOVE my new Audi A4. More

Helpful 0

Report | Print