Pastor Osorio
Pastor Osorio at Norman Frede Chevrolet Co.
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Pastor Osorio | Page 2

Pre-Owned Sales Manager

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Pastor Osorio

February 24, 2023

Dealership Rating
Employee Rating

The Service rep Patrick, was very professional and helpful in getting the task completed. Great job today! More

by belkins8191"theZIPP"
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie, Melissa Retana

Feb 27, 2023

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

February 18, 2023

Dealership Rating
Employee Rating

Fast friendly service and explained everything up front. Good test drive and they detailed car and filled it up More

by Speed Racer 62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlton Cotton , David Uriostegui

Feb 21, 2023

Norman Frede Chevrolet Co. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 04, 2022

Dealership Rating
Employee Rating

I continue to come back to Norman Freede everytime I'm in the market for a new vehicle because of their excellent quality and service!! More

by sallopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Reyes, Lenny

Dec 06, 2022

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

November 13, 2022

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Employee Rating

Very nice people there Friendly and very fast service Will come back in the future More

by Fhambrick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 16, 2022

Norman Frede Chevrolet Co. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

Nov 16, 2022

Fhambrick1 responded

Excellent customer service

September 28, 2022

Dealership Rating
Employee Rating

We have been coming to N Freede for years and always get excellent service!! Will keep coming back!! More

by sallopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2022

Norman Frede Chevrolet Co. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

September 17, 2022

Dealership Rating
Employee Rating

The fact that the salesman created a video specifically for me and about the interest of the type of vehicle that I was interested in is an absolute commitment to greatness with touch of class. They make More

by marinaquiroz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

Sep 20, 2022

marinaquiroz responded

The fact that the salesman created a video specifically for me and about the type of vehicle that I was interested in is an absolute commitment to greatness with touch of class. They make you feel important and special! Thank you all for the wonderful experience in purchasing my vehicle with you. I have already shared my experience with my family and I encourage them to seek your dealership for their next vehicle. Thank you, Marina Hernandez QUIROZ

February 28, 2022

Dealership Rating
Employee Rating

Snakes in the grass. .. Pastor is not a great guy. Johnathan says one thing on the phone and than back tracks when face to face. More

by Casey
Friendliness
Price
Recommend Dealer
No
Mar 03, 2022

Norman Frede Chevrolet Co. responded

Hi, Thank you for taking the time to leave us feedback about your experience with us. Your comments are concerning and definitely unusual. In order for us to better understand what you have described, please reach out to us at (281) 486-2200 so we may assist you in moving forward towards a resolution. We cannot find you in our system under the name you have provided. Sincerely, Norman Frede Chevrolet Customer Care

February 04, 2020

Dealership Rating
Employee Rating

Can’t say enough about this place.. after spending HOURS with me and my family on a preowned vehicle, my dream car popped up at another dealership, so I raced out. Sat for hours in the typical, frustrating More

by LParr
Recommend Dealer
Yes

Other Employees Tagged: Thadus and Tania!

June 29, 2018

Dealership Rating
Employee Rating

Been there, Done that! Having been a former employee at NFC, I enjoyed the experience. Working there was like having an extended family and a learning center of selling and More

by toxic city sandy
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Garcia, Connie Morris, Edgar Urias

Jul 30, 2018

Norman Frede Chevrolet Co. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Norman Frede Chevrolet Team

April 29, 2017

Dealership Rating
Employee Rating

Quick & Awesome I came in to buy a vehicle for my daughter and she has specifics that I could not find. I surveyed your website and came across the perfect vehicle. I More

by Taz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Russell

May 02, 2017

Norman Frede Chevrolet Co. responded

Reviews like yours are truly a breath of fresh air! KT is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Norman Frede Chevrolet Team

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