Trever Craigie
Trever Craigie at Norman Frede Chevrolet Co.

Trever Craigie

Service Drive Manager

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Trever Craigie

March 05, 2024

Dealership Rating
Employee Rating

Quick, professional, thorough, fair, friendly, clean, polite, sociable, clear on explanation of issues needing addressed More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Barr

Mar 07, 2024

Norman Frede Chevrolet Co. responded

Hi Kyle, and thanks for your kind words! We appreciate our team here at Norman Frede Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Norman Frede Chevrolet Team

March 04, 2024

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Very fast and friendly staff and yes that’s why I keep going back to them. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Norman Frede Chevrolet Co. responded

Sal, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

March 01, 2024

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Paula Godail and Trever Craigie were both very professional and knowledgeable in helping me get my problems resolved. More

by pac
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paula Godail

Mar 04, 2024

Norman Frede Chevrolet Co. responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Norman Frede Chevrolet Team

February 24, 2024

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Your diesel tech is best in the area . Never have any issues. Also is super sexy. More

by Autumndenny
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox

Feb 27, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Norman Frede Chevrolet Team

February 20, 2024

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The service department always takes time to listen to my issue w my vehicle and does their best to resolve it. They are always professional and reasonably priced. More

by chentamu95
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox

Feb 22, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

February 16, 2024

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Great job. The service was amazing and customer service personnel was get great. Will use them again. More

by Jerryanddebbie
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Recommend Dealer
Yes
Feb 16, 2024

Norman Frede Chevrolet Co. responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Norman Frede Chevrolet Team

February 16, 2024

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Norman Frede was amazing! They were very helpful and informative . Trever Craigie took care of me start to finish. Great job Will definitely continue my business with th More

by GOBERTJON
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Recommend Dealer
Yes

Other Employees Tagged: Smiley Quintanilla

Feb 19, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

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Extremely professional, courteous, timely. The Uber was great, and perfectly on time my compliments to my service manager, Travis. More

by bmayer
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Norman Frede Chevrolet Co. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

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Even though I had to use my aftermarket warranty provided by the dealership at the time of purchase on my Colorado 2017 two times within the first 6 months of purchase did an outstanding job taking care of m More

by trevor.webb
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amy Bowlin

Feb 16, 2024

Norman Frede Chevrolet Co. responded

Trevor, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

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I have bought my vehicles from Norman Frede Chevrolet since 2017 and I couldn’t be happier with the vehicles or the service!! The service team is excellent and keep the customer informed at all times abo More

by tcshefcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Norman Frede Chevrolet Co. responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Norman Frede Chevrolet Team

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