Pat Dazzo | Page 17

The General manager was rude and condescending. The arrogance was outstanding! I know there was a shortage of cars but to tell me ( after 30 years of loyal Honda/Acura ownership) that they will se The arrogance was outstanding! I know there was a shortage of cars but to tell me ( after 30 years of loyal Honda/Acura ownership) that they will sell a demo unit with 5000 miles for sticker price was insulting....more so was the take it or leave it comment! needless to say next day we bought a 2022 Infiniti. We are done with Acura. More

Report | Print

Tony the manager, was sincere and showed true integrity in keeping his word. He went way out of his way to make sure my buying experience was honest and trustworthy. When I walked into the facility Tom in keeping his word. He went way out of his way to make sure my buying experience was honest and trustworthy. When I walked into the facility Tom my salesman talked sincerely to me, listening to my needs and being very patient with me. I have never been more relaxed walking into a dealership, everyone was kind and you were made to feel welcome. Tom stayed way past closing hours To sit in my new vehicle and show me every feature and function that my car had. Tony and Tom worked very hard together to help me find just what I was looking for. I am very picky and not easy to please. Tony stayed to the very end of the sale and they both watched me drive off, while the facility was closed. Tony went above and beyond to listen to my concerns and did everything in his power to take care of me while carrying a kind and humble attitude. He even called my insurance company and made sure that my insurance was in place before I even left the store he handled all of this in the very professional manner. Most salesman and store managers after the deal is done they act like they don’t even know you I went back in to get my oil changed and they treated me just like they did when I walked in to make a purchase. In a matter fact Tony even covered my service bill. Never in my life have I had a positive car shopping experience like I have had at this dealership. they have definitely have earned my loyalty to them and my future business. The only uncomfortable time I had is by their finance man he is nothing like those other men. He wasn’t even that kind. The dealership did not hold it against me that I was not taking a loan out , they treated me just as good or better than anyone that would be taking a loan out. and the dealership making more money this man had said Well we’re not making any money off of you.” Maybe that is why he did not have a very good attitude with me . I am not sure but I believe somethings you just need to be pleasant and keep to yourself. Matter of fact, everyone else went above and beyond what they are required in their job description. I had my car for eight years and had really shopped around for a car for a long time and I went to 12 different dealerships and this was the only dealership where I felt comfortable, I felt valued, and I felt like people really wanted to help. Sincerely, Candice Van Voorst More

by Cv82625867 Verified Customer Verified Customer

Report | Print

Always satisfied with service and there personality. Makes me feel comfortable every time I visit. Makes me feel comfortable every time I visit. More

by MICHELLE.ALANIZ Verified Customer Verified Customer

Report | Print

I was pleased with interactions with staff and I didn’t plan to leaving with a vehicle, Acura MDX advance, but I did. And there was no pressure to complete transaction which I appreciated. plan to leaving with a vehicle, Acura MDX advance, but I did. And there was no pressure to complete transaction which I appreciated. More

by BALLARD.POWELL Verified Customer Verified Customer

Report | Print

Very satisfied with service no pressure buying car quick transaction service the agent was super nice transaction service the agent was super nice More

by BDUDZINSKI62 Verified Customer Verified Customer

Report | Print

My salesperson Jay was helpful and diligent to complete my sales. I would have been good of the dealer to e sure the brakes were in good order and replaced the cracked mirror and Sideview mirror prior to s my sales. I would have been good of the dealer to e sure the brakes were in good order and replaced the cracked mirror and Sideview mirror prior to sell. More

by Jadsmith519 Verified Customer Verified Customer

Report | Print

Honest and friendly staff. Well trained and they get the job done Without unnecessary stress. job done Without unnecessary stress. More

by FPG Verified Customer Verified Customer

Report | Print

Denise at the Acura store was great to work with. She made buying my car very easy and very pleasant. I will refer my friends and family to The Rizza team going forward. made buying my car very easy and very pleasant. I will refer my friends and family to The Rizza team going forward. More

by JRAPHAELII Verified Customer Verified Customer

Report | Print

The GM Pat was very helpful and a great person. He also help us with a tax break with our insurance company. help us with a tax break with our insurance company. More

by Viktor7696 Verified Customer Verified Customer

Report | Print

I had a fantastic experience. Denise was marvelous in helping us buy our vehicle. She is just amazing in every aspect. Pat was also extremely helpful and made this transaction great! helping us buy our vehicle. She is just amazing in every aspect. Pat was also extremely helpful and made this transaction great! More

by COACHGLYMAN Verified Customer Verified Customer

Report | Print