Pat Frenna
Pat Frenna at Delray Buick GMC

Pat Frenna

Finance Manager

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.8
446 Reviews
4.8

446 Reviews

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446 Reviews of Pat Frenna

May 29, 2025

Dealership Rating
Employee Rating

OK. Nothing to write home about. Charged me $200 for a software upgrade, come on. . average at best I would say. More

by LILLYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Castagna

May 30, 2025

Delray Buick GMC responded

LILLYONE, I understand your frustration with the software upgrade charge. We aim to provide value and appreciate your feedback on this matter. If you have any further questions or concerns, please feel free to reach out.

May 24, 2025

Dealership Rating
Employee Rating

It was a pleasure working with Robert Sengelman. Best car buying experience, he made everything simple. Highly recommend working with him. More

by ejmb007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Sengelmann

May 27, 2025

Delray Buick GMC responded

We're delighted to hear that Robert made your car buying experience smooth and enjoyable at Delray Buick GMC! Thank you for the recommendation, and we hope you're loving your new vehicle.

May 23, 2025

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Employee Rating

Very nice people. Fast and precise. I would buy again from them. I recommend this dealer More

by MANILO76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Sengelmann

May 30, 2025

Delray Buick GMC responded

Reviews like this make our day! We’re so happy we were able to help you find your new vehicle. Thank you again from all your friends at Delray Buick GMC.

May 17, 2025

Dealership Rating
Employee Rating

Helpful, friendly, courteous. Daris answered all my questions about the Encore. When I returned the next day, he had my car ready for me. He got me through all the paperwork and More

by AGREENS280
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daris Marshall , Roberto, Craig both wonderful

May 22, 2025

Delray Buick GMC responded

Thank you for sharing your experience with us at Delray Buick GMC! We're delighted to hear that Daris provided such exceptional service and made the process smooth for you. We look forward to assisting your daughter next week as well!

May 13, 2025

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Craig and Brandon were both wonderful! Both were very attentive and personable. I am very happy with my experience. More

by NIKKIWARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon H and Craig S

May 14, 2025

Delray Buick GMC responded

Nikki, we're delighted to hear that Craig and Brandon provided you with such attentive service at Delray Buick GMC. Thanks for sharing your positive experience!

May 13, 2025

Dealership Rating
Employee Rating

The salesman was great but the finance person packed line one with warranties I declined and I didn’t notice the discrepancy until the next day. Not only did he pack it but he neglected to show any of the $2 More

by Angry again
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Sengelmann

May 22, 2025

Delray Buick GMC responded

It's disappointing to hear about your experience with the finance department, and I apologize for any oversight in the paperwork. I'm glad to know that a new contract is being issued and a refund is on its way. If there's anything further we can do or if you have additional questions, please feel free to reach out.

May 12, 2025

Dealership Rating
Employee Rating

Service was quick and efficient. frank was very attentive to the details and helped us to get everything done ASAP since we had to leave in a hurry. More

by JULLIANASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna

May 13, 2025

Delray Buick GMC responded

Julliana, we're delighted to hear that Frank provided quick and efficient service for you at Delray Buick GMC. Thank you for sharing your experience!

April 14, 2025

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Employee Rating

Joe and Craig were great to work with. Easy process, no high pressure selling techniques. More

by JEFFGRANITZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Schear, Joe Jones

Apr 15, 2025

Delray Buick GMC responded

Jeff, it's awesome to hear Joe and Craig made your car buying experience at Delray Buick GMC so easy and pressure-free. Enjoy your new ride!

April 10, 2025

Dealership Rating
Employee Rating

Jim fixed me up, never had an amazing experience with a new car dealership like this before. Entire process was easy and smooth, minimal idle time for me spent at the dealer during the entire process. My G More

by Walt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James "Jim" Fix

Apr 11, 2025

Delray Buick GMC responded

Walt, we're delighted to hear that Jim and the Delray Buick GMC team made your experience smooth and enjoyable. Thanks for choosing us, and enjoy your new ride!

April 09, 2025

Dealership Rating
Employee Rating

Entire experience was great. Kyle Williams was a friendly knowledgeable salesman who is easy to talk to and ask questions. He helped my husband and I throughout the process of bu More

by CARLAJILL
Recommend Dealer
Yes

Other Employees Tagged: Jordan Schear , Kyle Williams

Apr 09, 2025

Delray Buick GMC responded

Carlajill, we're delighted to hear that Kyle and the team at Delray Buick GMC made your experience a great one! Enjoy your new GMC AT4 Terrain, and thank you for recommending us!

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