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Pat O'Brien
Pat O'Brien at Fremont Toyota

Pat O'Brien | Page 37

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
419 Reviews
4.7

419 Reviews

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419 Reviews of Pat O'Brien

September 13, 2023

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Employee Rating

Fremont Toyota was excellent! They took the time to look at my maintenance history from other service centers to help avoid unnecessary service, explained what serves were recomme More

by MCGAVIN.NATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers

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Sep 14, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

September 12, 2023

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Employee Rating

A good part of the service was done on time; However, I feel the staff could be more transparent in acknowledging the cost of each service item. More

by CHHAPRUMOHIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 15, 2023

Fremont Toyota responded

Thank you for your candid feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent service experience with us was less than stellar, and we would like to speak with you regarding your visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. Thank you.

September 09, 2023

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Employee Rating

It a great dealership, on time, but on time of making my appointment I asked for a noise coming from dash, but they maverick take a lock at it. More

by HAMEEDI.JAWEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers

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Sep 11, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

September 02, 2023

Dealership Rating
Employee Rating

Pat is great with all of my service needs, he makes it quick and easy. More

by BNATASHAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

August 30, 2023

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Employee Rating

Very customer friendly, They have answers for all your problems, Feel safe with them! Thank you. More

by ARCHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers , Belal Najibyar

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Sep 01, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

August 25, 2023

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Employee Rating

I was immediately greeted by a sales team member whom directed me to the frontdesk then onward to the service department. More

by SMKAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

August 23, 2023

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Employee Rating

Very professional worker, super friendly as a person and very helpful. I will be coming back. More

by JJJENJITOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers , Belal Najibyar

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Aug 24, 2023

Fremont Toyota responded

Thank you for taking the time to leave this glowing review! We are happy to hear your most recent service visit with us was great! Have a great day!

August 22, 2023

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Employee Rating

They came right when I pulled up Good price Done quickly before what he said More

by JOYCE.GURWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

August 20, 2023

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Employee Rating

I think his name was Pat. Maintenance was done fast and washed the car as well. He did a great job! 2 thumbs up. More

by OBUSTOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2023

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

August 20, 2023

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Employee Rating

Good 😊 happy to be here see you next time good coffee people work hard for you have a good day More

by ANDY.VEGA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

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