Pat is great thanks for my key still
Need it cut but fob
works
Freemont toyota is awesome
works
Freemont toyota is awesome
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by THENOMADIX
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2023 -
Fremont Toyota responded
We think so too! Thanks for taking the time to share your experience with us and we look forward to working with you again in the future!
Great service as always with Pat O’Brien.
Timely meeting, clear expectations, great sign-off.
I want to add that it was good service to remind me about the appointment a day before. Sorry I
Timely meeting, clear expectations, great sign-off.
I want to add that it was good service to remind me about the appointment a day before. Sorry I forgot the name of the lady who called me. Scheduling an appointment was a quick and easy task as well.
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by ANNAMINSK
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2023 -
Fremont Toyota responded
A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.
Fast, efficient, courteous service.
The team even washed and cleaned the vehicle as requested. Thanks Pat and the service team at Fremont Toyota!
The team even washed and cleaned the vehicle as requested. Thanks Pat and the service team at Fremont Toyota!
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by tatelben
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2023 -
Fremont Toyota responded
Thank you so much for taking the time to leave this review of your recent experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!
Customers service is very good.
They explained to me the issue and to resolve the problem.
Estimated time to complete the job is close to what is promised.
They explained to me the issue and to resolve the problem.
Estimated time to complete the job is close to what is promised.
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by GMRONQUILLO
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2023 -
Fremont Toyota responded
A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.
After paying $2970 for the 120K major service for my
4Runner Limited, on June 30th, 2023, we drove to LA and when driving downhill and curved road, the suv is shaking so hard and we almost had big acci
4Runner Limited, on June 30th, 2023, we drove to LA and when driving downhill and curved road, the suv is shaking so hard and we almost had big accident. And also car wasn’t balanced. The SUV was not well maintained and inspected after we paid the big money! We had to pay another $579.89 to Frontier Toyota in Valencia before we drove back to Fremont. We are so scared! I think we should at least get some refunds from you.
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by YILICAUS
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2023 -
Fremont Toyota responded
We regret to hear that you had this experience, and we would like to speak with you more regarding your recent visit. At Fremont Toyota, customer safety and satisfaction are of utmost importance to us. At your convenience, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com so we may personally address your concerns, and try to restore your confidence in our business. Thank you.
Above and beyond service.
Got me in and out with no appointment. Every member of the service team was helpful and polite
Got me in and out with no appointment. Every member of the service team was helpful and polite
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by gsmith27
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2023 -
Fremont Toyota responded
Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.
Everything was good except the credit card machine was
out and as a result service adviser if i am correct Pat wrote down the credit card number on some paper. Need to ensure it does not go to wrong hands
out and as a result service adviser if i am correct Pat wrote down the credit card number on some paper. Need to ensure it does not go to wrong hands.
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by bachchi2002
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2023 -
Fremont Toyota responded
Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.
Very professional and courteous.
Maintenance done in a timely manner. Price of service acceptable. I'll be back in the near future.
Maintenance done in a timely manner. Price of service acceptable. I'll be back in the near future.
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by tuazondominic
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2023 -
Fremont Toyota responded
Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Fremont Toyota. We are always here if you need anything else!
I had my appointment last Saturday, June 24, 2023.
Maria is very accommodating! Great service!
Maria is very accommodating! Great service!
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by RamosC
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2023 -
Fremont Toyota responded
What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!
Very helpful, speedy service!
Was able to fix up my car in a couple of days, and gave great advice to keep things running smoothly.
Was able to fix up my car in a couple of days, and gave great advice to keep things running smoothly.
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by sophiacwag
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2023 -
Fremont Toyota responded
We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!