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Pat O'Brien
Pat O'Brien at Fremont Toyota

Pat O'Brien | Page 39

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
419 Reviews
4.7

419 Reviews

Write a Review

419 Reviews of Pat O'Brien

July 08, 2023

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Employee Rating

Above and beyond service. Got me in and out with no appointment. Every member of the service team was helpful and polite More

by gsmith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers , Belal Najibyar

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Jul 10, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

July 05, 2023

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Employee Rating

Everything was good except the credit card machine was out and as a result service adviser if i am correct Pat wrote down the credit card number on some paper. Need to ensure it does not go to wrong hands More

by bachchi2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

July 05, 2023

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Employee Rating

Very professional and courteous. Maintenance done in a timely manner. Price of service acceptable. I'll be back in the near future. More

by tuazondominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2023

Fremont Toyota responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Fremont Toyota. We are always here if you need anything else!

June 28, 2023

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I had my appointment last Saturday, June 24, 2023. Maria is very accommodating! Great service! More

by RamosC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo

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Jun 29, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

June 23, 2023

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Employee Rating

Very helpful, speedy service! Was able to fix up my car in a couple of days, and gave great advice to keep things running smoothly. More

by sophiacwag
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers , Belal Najibyar

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Jun 23, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 22, 2023

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Employee Rating

Great service. I just wish the wait were a little shorter. I will definitely recommend the service at this dealer to others. More

by JOSEPHNGHIEM
Service Price Transparency
Recommend Dealer
Yes
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Jun 23, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 21, 2023

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Employee Rating

I had mentioned concerns about my tires. I’m unsure if they checked it but about two days after I had a notice about my tire on my cars dashboard More

by NICHOLASANIT
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers , Belal Najibyar

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Jun 22, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 21, 2023

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Employee Rating

Excellent service, knowledgeable, professional and experienced staff. I have been using this dealership for several years. Highly recommend. More

by NICK_94536
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Erika Carlos, Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers , Belal Najibyar

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Jun 22, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 20, 2023

Dealership Rating
Employee Rating

Thank you Ramiro for your service, he is really nice and answer all my questions i asked More

by trinhtran329
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco

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Jun 21, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 17, 2023

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Employee Rating

Patrick O"Brien is a excellent Service Dept representative. Extremely helpful, friendly, and efficient to work with. More

by MIKIE141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

Jun 19, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

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