Patricia Fowler
Service Manager
Walt Massey Chevrolet Hattiesburg
1501 W Pine St
Hattiesburg, MS 39401
Dealership Experience
9 mos
Industry Experience
7 yrs, 3 mos
16 Reviews
Write a Review16 Reviews of Patricia Fowler
November 24, 2025
Excellent Service! 2024 Chevy 3500 needed- Brakes, Oil Change, Fuel Filter Change and the Tires Rotated. Called at 9:00, in by 9:30, out by 3:00, same day! 2024 Chevy 3500 needed- Brakes, Oil Change, Fuel Filter Change and the Tires Rotated. Called at 9:00, in by 9:30, out by 3:00, same day! More
Other Employees Tagged: Gifford Clary, Joshua Sutton, Elijah Quinn, Shianne Gardner, James Foley , Parts- Louis
November 14, 2025
Shianne is very thoughtful, kind and considerate of customers. She knows her job and takes great care of customers. customers. She knows her job and takes great care of customers. More
Other Employees Tagged: Shianne Gardner, James Foley
November 09, 2025
very good, fast service, only hiccup was that service was supposed to check on extended warranty coverage of a leaking seal but no one ever got back supposed to check on extended warranty coverage of a leaking seal but no one ever got back More
Other Employees Tagged: Patricia Fowler
November 03, 2025
The staff was very kind and helpful. They kept me informed about the progress of my vehicle. Enjoyed the service. They kept me informed about the progress of my vehicle. Enjoyed the service. More
Other Employees Tagged: Marc Kubicki, Cassie Moody, Gifford Clary, Trey Pittman, Joshua Sutton, Elijah Quinn, Shianne Gardner, James Foley
October 22, 2025
During this most recent service visit I was VERY frustrated. I was told on my 1st call I did not need an appointment. When I came that Sat. I found out that was not correct and the person had entere frustrated. I was told on my 1st call I did not need an appointment. When I came that Sat. I found out that was not correct and the person had entered inaccurate info about our conversation. I had to call multiple times to get my diagnostic estimate and told “He’s with a customer” as if I was not one too! I could go on for pages about the poor customer service I received! However, once I was finally able to speak with a young woman to state all that I been through over the course of 3 or 4 days and that I was ready to go elsewhere in a firm but reasonable voice, things went more smoothly and my car repaired in a day. The moral: no paying customer should be given inaccurate or incomplete information and a simple explanation like “Ma’am we are very busy…” and give an estimated time/day to call back would have made a world of difference. I felt as if my concerns were not taken seriously but you all GLADLY accepted the $1000 I paid. My purchase experience was totally different and based on this experience, I’m not sure what I will do in the future. More
Other Employees Tagged: James Foley
October 15, 2025
Smooth and Complete service of my Truck. No problems at all. In and Out in One day. No problems at all. In and Out in One day. More
Other Employees Tagged: Marc Kubicki, Trey Pittman
September 26, 2025
Great attitudes and super fast service . Everyone was great. Service departs at dealerships usually take forever . Thanks for the the great service . Everyone was great. Service departs at dealerships usually take forever . Thanks for the the great service . More
Other Employees Tagged: Gifford Clary, Trey Pittman, Shianne Gardner
September 11, 2025
They do great service and always sat down and explained what they found during the inspection and what each item cost what they found during the inspection and what each item cost More
Other Employees Tagged: Shianne Gardner
September 10, 2025
The Hattiesburg crew was really helpful and Cassidy was great. I would recommend them 9 out of 10. great. I would recommend them 9 out of 10. More
Other Employees Tagged: Shianne Gardner , Cassidy was great
September 06, 2025
Great service and help. Wait time very low. Every body very polite and informative. Thanks. Wait time very low. Every body very polite and informative. Thanks. More
Other Employees Tagged: Shianne Gardner

