Patricia Fowler
Patricia Fowler at Walt Massey Chevrolet Hattiesburg

Patricia Fowler

Service Manager

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

Contact Me
4.7
16 Reviews

Dealership Experience

9 mos

Industry Experience

7 yrs, 3 mos

4.7

16 Reviews

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16 Reviews of Patricia Fowler

November 24, 2025

Dealership Rating
Employee Rating

Excellent Service! 2024 Chevy 3500 needed- Brakes, Oil Change, Fuel Filter Change and the Tires Rotated. Called at 9:00, in by 9:30, out by 3:00, same day! More

by Tommy4kd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Walt Massey Chevrolet Hattiesburg responded

Glad to hear everything was handled so efficiently. Same-day turnaround on that amount of work is something the team will be proud of. We appreciate you trusting us with your 3500 and look forward to helping again whenever you need us.

November 14, 2025

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Employee Rating

Shianne is very thoughtful, kind and considerate of customers. She knows her job and takes great care of customers. More

by LGHILL1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner, James Foley

Nov 17, 2025

Walt Massey Chevrolet Hattiesburg responded

Great to hear Shianne made such a strong impression. Her thoughtfulness and care really shine through, and she takes pride in knowing her job and looking out for customers. Thanks for sharing your experience!

November 09, 2025

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Employee Rating

very good, fast service, only hiccup was that service was supposed to check on extended warranty coverage of a leaking seal but no one ever got back More

by lylehouser
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler

Nov 10, 2025

Walt Massey Chevrolet Hattiesburg responded

We appreciate your feedback and are glad to hear the service was quick and efficient. We’re sorry for the delay in follow-up regarding your warranty coverage and will make sure it’s addressed promptly.

November 03, 2025

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The staff was very kind and helpful. They kept me informed about the progress of my vehicle. Enjoyed the service. More

by larryd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to hear our team kept you updated and made your visit enjoyable! Thanks for sharing your experience with us.

October 22, 2025

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During this most recent service visit I was VERY frustrated. I was told on my 1st call I did not need an appointment. When I came that Sat. I found out that was not correct and the person had entere More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Foley

Oct 24, 2025

Walt Massey Chevrolet Hattiesburg responded

I’m sorry for the frustration you experienced—especially the mixed messages about an appointment, delays in getting an estimate, and feeling like your concerns weren’t taken seriously. That’s not the experience we aim to provide. We’re glad the repair was completed quickly once connected, and we’re using your feedback to coach our team on clear communication and accurate notes. Please reach out to our GM, Marc Kubicki, so he can speak with you directly about this and make it right. Ask for Marc at the dealership and he’ll connect with you.

October 15, 2025

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Employee Rating

Smooth and Complete service of my Truck. No problems at all. In and Out in One day. More

by Patbond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Kubicki, Trey Pittman

Oct 18, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear everything went smoothly and your truck was serviced quickly! Thank you for sharing your experience and for trusting us with your vehicle.

September 26, 2025

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Great attitudes and super fast service . Everyone was great. Service departs at dealerships usually take forever . Thanks for the the great service . More

by JAMESCLARK.1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear our team’s positive attitude and quick service stood out to you! Thank you for trusting us with your vehicle.

September 11, 2025

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They do great service and always sat down and explained what they found during the inspection and what each item cost More

by Banky
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear our team takes the time to explain inspections and costs clearly. Providing transparency and quality service is always our goal!

September 10, 2025

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Employee Rating

The Hattiesburg crew was really helpful and Cassidy was great. I would recommend them 9 out of 10. More

by caseyprine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner , Cassidy was great

Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to hear the Hattiesburg team took great care of you and that Cassidy made such a positive impression. Thank you for the recommendation!

September 06, 2025

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Employee Rating

Great service and help. Wait time very low. Every body very polite and informative. Thanks. More

by hiltong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to know your visit was quick, polite, and informative. Thank you for sharing your experience—we appreciate your kind words!

1

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