Patricia Schumacher
Patricia Schumacher at Bay Ridge Subaru

Patricia Schumacher | Page 6

Cashier

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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360 Reviews
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360 Reviews

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360 Reviews of Patricia Schumacher

December 15, 2021

Dealership Rating
Employee Rating

There is always some sort of miscommunication with the service dept It is very frustrating dealing with them, from scheduling to services being performed to billing I have never had a smooth process More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 30, 2023

Bay Ridge Subaru responded

I'm sorry to hear you haven't had better experiences with our team. We aim to facilitate a smooth and seamless service process, and we regret we've fallen short. If you are willing, I'd appreciate the chance to better understand what has gone wrong and how we can improve moving forward. Please consider giving me a call - I hope to hear from you. Best, Andrea Gerace - Service Manager - (718) 232-1900

December 08, 2021

Dealership Rating
Employee Rating

All went well. No problems at all. Friendly service. Mission accomplished. Thanks for everything. Much appreciated . More

by valfrankel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Sabina Triunfel

Dec 09, 2021

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your business and are happy to hear that you are so confident in the Bay Ridge Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

November 24, 2021

Dealership Rating
Employee Rating

I feel like the Bay Ridge Subaru service department does an excellent job assessing what your needs are and getting you in and out as quickly as possible. Mark is awesome More

by Supercharged
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Sabina Triunfel

Nov 29, 2021

Bay Ridge Subaru responded

Thank you so much for taking a moment to share your enthusiasm for Mark and the Bay Ridge Subaru team! We're happy to address all your service needs for you, and we hope you'll continue to rely on us as the miles add up!

Nov 29, 2021

Supercharged responded

You guys are great 👍🏼

November 23, 2021

Dealership Rating
Employee Rating

Ernie was a great help and communicator and the mechanics who worked on my car cured every ailment it had. More

by APERLMAN32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Sabina Triunfel, Ernie

Nov 24, 2021

Bay Ridge Subaru responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Ernie went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Bay Ridge Subaru!

November 23, 2021

Dealership Rating
Employee Rating

Everyone was terrific. My car developed problems that I would not suspect in a Subaru and both the dealer and Subaru USA helped resolve my issues. More

by RCON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Sabina Triunfel

Nov 23, 2021

Bay Ridge Subaru responded

We're very pleased to hear that Bay Ridge Subaru was able to address your concerns. Thank you for giving us a great review. Please let us know if there is anything else we can help you with. Safe travels!

November 03, 2021

Dealership Rating
Employee Rating

Great service as usual. Always with friendly smile, great attitude and always will to assist and answer any questions regarding your vehicle. Excellent team, keep up the good work team! More

by BluSubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Andrea Gerace , Sabina Triunfel

Nov 04, 2021

Bay Ridge Subaru responded

Hi, thank you for your 5 star rating. We are happy so many of our employees were able to make your service visit with us a good one. We are lucky to have an excellent team. Thank you for coming in and we look forward to seeing soon! Sincerely, Tom Ruggiero, Dealer Principal

November 02, 2021

Dealership Rating
Employee Rating

Friendly, courteous, and efficient service is routine at Bay Ridge Subaru. They have kept my 2004 Forester running well since I purchased it. And have upgraded the waiting area considerably. More

by Mark from Brooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Sabina Triunfel, Annastacia

Nov 03, 2021

Bay Ridge Subaru responded

Hi, Mark from Brooklyn! Thank you for the 5-star rating. We're happy to hear that you've had consistently positive experiences with the dealership. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

Dealership Rating
Employee Rating

the people are lovely-they are always accommodating and attentive to customer concerns (even for customers who are not technology savy) More

by STEPHANIELABES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Sabina Triunfel

Oct 28, 2021

Bay Ridge Subaru responded

Hi, STEPHANIELABES! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

Dealership Rating
Employee Rating

The people are lovely, they are very accommodating and really listen to the customer concerns More

by STEPHANIELABES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Sabina Triunfel

Oct 28, 2021

Bay Ridge Subaru responded

Hi, STEPHANIELABES! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

Dealership Rating
Employee Rating

As always my visit to bay ridge Subaru was outstanding, Marc from service was extremely pleasant and took care of my car. While Anthony helped me with ordering the 2022 wilderness. Anthony is not only a gr More

by B.EDGEWORTH88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Anthony Grippo , Sabina Triunfel

Oct 28, 2021

Bay Ridge Subaru responded

Hi, B.EDGEWORTH88! Thank you for the stellar rating. We're happy to hear that working with Marc and Anthony earned us your loyalty and trust. We look forward to working with you and your son again soon. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

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