My first service and as a first time Subaru owner, I am
very pleasantly surprised at the great service.
very pleasantly surprised at the great service.
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by yosbg1
Verified Customer
Verified Customer
Oct 14, 2021 -
Bay Ridge Subaru responded
Thank you for the stellar rating, yosbg1! We're delighted to hear that you left the dealership satisfied with our services. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer
Professional and fast service ,I would recommend Bay
ridge Subaru to all my friends and family ;
ridge Subaru to all my friends and family ;
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by DAVEJO71
Verified Customer
Verified Customer
Other Employees Tagged:
Sabina Triunfel
Oct 13, 2021 -
Bay Ridge Subaru responded
Hi, DAVEJO71! Thank you for the stellar rating. We're happy to hear that your positive experiences earned us your recommendation. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer
Excellent service as usual. Marc was helpful and friendly
and the work was completed promptly. They are my 4th Subaru dealer and I have been thoroughly pleased with their service since 2003. They have upgrad
and the work was completed promptly. They are my 4th Subaru dealer and I have been thoroughly pleased with their service since 2003. They have upgraded their waiting area and have a clean comfortable space with free coffee and wifi.
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by Mark from Brooklyn
Verified Customer
Verified Customer
Oct 13, 2021 -
Bay Ridge Subaru responded
Hi, Mark from Brooklyn! Thank you for the stellar rating. We're happy to hear that working with Marc elevated your experience with us. Your loyalty and trust mean the world to us. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer
I received a message to bring my car in for a recall to
be addressed. Service was efficient and swift. Service remains excellent and has been for the past 4 years that I've owned a Subaru.
be addressed. Service was efficient and swift. Service remains excellent and has been for the past 4 years that I've owned a Subaru.
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by COPPAM
Verified Customer
Verified Customer
Other Employees Tagged:
Sabina Triunfel
Oct 12, 2021 -
Bay Ridge Subaru responded
Hi, COPPAM! Thank you for the stellar rating. Your loyalty and trust mean the world to us. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer
I will always go to Bay Ridge Subaru, the atmosphere
there is so friendly, the waiting area is fabulous.
there is so friendly, the waiting area is fabulous.
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by MAXFRAN5050
Verified Customer
Verified Customer
Oct 11, 2021 -
Bay Ridge Subaru responded
Hi, MAXFRAN5050! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer
Didn’t receive info that the dent repair people not
available and had to reschedule the appointment
available and had to reschedule the appointment
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by LOKISANYI
Verified Customer
Verified Customer
Oct 08, 2021 -
Bay Ridge Subaru responded
LOKISANYI, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer
Excellent service rear brake pads and oil change and
tires rotated. 2013 Legacy still drives perfect!!
tires rotated. 2013 Legacy still drives perfect!!
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by STEPHENK556
Verified Customer
Verified Customer
Oct 07, 2021 -
Bay Ridge Subaru responded
Hi, STEPHENK556! Thank you for the 5-star review. We're happy to hear that we were able to assist with your 2103 Legacy's rear brake pads, tire rotation, and oil change! We hope to work with you again soon. Sincerely, Tom Ruggiero, Principal Dealer
Great Customer Service, very professional. Satisfied
customer will definitely consider buying another Subaru in the future.
customer will definitely consider buying another Subaru in the future.
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by LAUJAC123
Verified Customer
Verified Customer
Oct 06, 2021 -
Bay Ridge Subaru responded
Hi, LAUJAC123! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer
Although nothing was corrected at the original
appointment, at this second appointment everything was completed and was overall smooth. I also did not have to wait, but rather left my car there fo
appointment, at this second appointment everything was completed and was overall smooth. I also did not have to wait, but rather left my car there for the day and picked it up when I could, which I totally recommend if you have a ride back and forth.
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by crista.gaglioti
Verified Customer
Verified Customer
Oct 06, 2021 -
Bay Ridge Subaru responded
Hi, crista.gaglioti! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer
I was emailed that my Star Link may not be operating. So
I set up an appointment under 24 month service, which includes oi l change, and I mentioned in the comments about the Star Link email, and also that
I set up an appointment under 24 month service, which includes oi l change, and I mentioned in the comments about the Star Link email, and also that coincidentally my upper dash display also went out a few days after the email. When I got there, I went over everything with my advisor. At the 2 hour mark of waiting, I went to ask for a time estimate, and my car was ready. I was told the part had to be ordered and it would be delivered Saturday (10/2/21). I inquired about the 24m service and the oil change and that wasn't completed. I was a little bit upset that I waited 2 hours for a discovery with no actually work being completed on the car. I already scheduled my next appointment for today (10/4/21).
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by crista.gaglioti
Verified Customer
Verified Customer
Oct 11, 2021 -
Bay Ridge Subaru responded
crista.gaglioti, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer