Patricia Sommerville | Page 21

My S60 was recalled. A software update was also available. Service was performed in a pleasant and timely manner. An appointment was made quickly with many days to choose from. available. Service was performed in a pleasant and timely manner. An appointment was made quickly with many days to choose from. More

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Everyone at Prestige has been helpful and professional. We bought our used Volvo here recently and while this is not my regular service dealer, we plan to take our business to this one because of our great We bought our used Volvo here recently and while this is not my regular service dealer, we plan to take our business to this one because of our great experience with both the Sales and the Service Department. Deborah was the most knowledgeable salesperson on our used car search in the tri-state area. They owed us one fix-it on our XC90 and Lindsey was prompt in her replies and helpful on the phone. The work done was excellent and when the parts desk didn't have enough headphones in stock Patricia kindly threw in a used pair that she had found in the back for our third child. More

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Prestige is a wonderful dealer. I have been positive with that since I purchased my Volvo there. When it came to my first car service, I called Jay and he even clearly remembered me. No need to mentio with that since I purchased my Volvo there. When it came to my first car service, I called Jay and he even clearly remembered me. No need to mention the greetings from Jay, Bob, and Patricia were very warm. No need to mention how convenient to file the document because Bob was super fast and professional with it. I even didn't have to go back to my car to check the mileage because Jay already handled everything. When I signed my name and walked out the door, Joe already were waiting outside to send me back home...What else can I say? I love this whole team! That's why I am so confident to recommend Prestige to my friends. My friends didn't just take my words, they went there and experienced it by themselves and as far as I know they already drove one XC90 and two XC60 T6 away, ha-ha~~ More

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My service provider, Patricia Sommerville, was friendly ,knowledgable and helpful. She provided me with a good overview of the service conducted and why it was needed. ,knowledgable and helpful. She provided me with a good overview of the service conducted and why it was needed. More

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The service and overall experience I receive at Prestige Volvo has always be great whether it be for a repair or just routine maintenance. It is one of the reasons we bought a new 2012 XC90 for me to drive Volvo has always be great whether it be for a repair or just routine maintenance. It is one of the reasons we bought a new 2012 XC90 for me to drive while also already owning my husband's S80. I know I can count on the friendliness of Bill, Bob or Patricia whenever I have to visit service. More

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Very effective team. Cudos to Bill and Patricia. The Very effective team. Cudos to Bill and Patricia. The quality of your service is the reason we use your dealership instead of one closer to our home. Very effective team. Cudos to Bill and Patricia. The quality of your service is the reason we use your dealership instead of one closer to our home. Bill knows the background and history of our car (purchased at Prestige) and uses that knowledge. He gives great advice on prioritizing issues and always comes up with options. More

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The dealership was very accommodating and very interested in meeting my needs in terms of timing and the loaner. The employees were quick to respond and very friendly. in meeting my needs in terms of timing and the loaner. The employees were quick to respond and very friendly. More

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Worked with me to schedule appoinment that worked for me. Arranged a "loaner car". Was called promptly when car was finished so that I was able to pick-up my car and get back to work. All employees in Arranged a "loaner car". Was called promptly when car was finished so that I was able to pick-up my car and get back to work. All employees in service area are always courteous in actions and responses in todays compressed timeframes More

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Your staff and service were great! I feel that your team makes good recommendations but doesn't try to oversell services, which is very much appreciated. Thank you! makes good recommendations but doesn't try to oversell services, which is very much appreciated. Thank you! More

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since the time i came in the door Patricia was great ,courteous and always made herself accessible to my needs. Andy was great also he took time to explain my car repairs service to me, after the work i ,courteous and always made herself accessible to my needs. Andy was great also he took time to explain my car repairs service to me, after the work i have not any problem with the part that was install ,always said with a gentle smile and problem come in i will take a look at it and let you know whats what. More

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