Muy satisfecho con mi compra.
Excelente servicio. Muy profesional y me ciento muy contento gracias
Excelente servicio. Muy profesional y me ciento muy contento gracias
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by FRANCISCORODRIGUEZ71
Verified Customer
Verified Customer
Mar 13, 2023 -
Schaumburg Kia responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
They were friendly, helpful, I felt completely
comfortable while speaking to several people at dealership during the process 🤙👍
comfortable while speaking to several people at dealership during the process 🤙👍
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by CHRHUGH6
Verified Customer
Verified Customer
Feb 15, 2023 -
Schaumburg Kia responded
Thank you for sharing your wonderful experience with us! It is great to see that our team is going above and beyond to wow our valued guests like you!
Your mechanic did not do a good job diagnosis on the
problem with my car and the price quote was ridiculous outrageous.
problem with my car and the price quote was ridiculous outrageous.
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by SLICKRICK4660
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2022 -
Schaumburg Kia responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Kia in Schaumburg they were very helpful in helping with
the process of buy a new Kia.
the process of buy a new Kia.
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by SONIAGLEZ
Verified Customer
Verified Customer
Nov 28, 2022 -
Schaumburg Kia responded
Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!
My most Pleasant car buying experience ever!
I've bought a lot of cars over my years, and finally a dealership that actually cares about you. No pressure, no upselling. From the salesperson, to
I've bought a lot of cars over my years, and finally a dealership that actually cares about you. No pressure, no upselling. From the salesperson, to finance, to service, not only painless but actually enjoyable. If you're like I, and hate the dreaded thought of dealing with a fast talking salesperson at a high pressure car dealership, this is your place to go!
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by MIKEVOJACK
Verified Customer
Verified Customer
Oct 31, 2022 -
Schaumburg Kia responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Schaumburg Kia!
We experienced fantastic service and communication.
Our needs were met and we are very happy.
Our needs were met and we are very happy.
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by NICELSTIN
Verified Customer
Verified Customer
Oct 31, 2022 -
Schaumburg Kia responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Front start to finish the staff at Bob Rohrman were
fantastic. They met a very difficult with grace and empathy.
fantastic. They met a very difficult with grace and empathy.
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by JANINEKOSTELNY
Verified Customer
Verified Customer
Jul 22, 2022 -
Schaumburg Kia responded
This is the kind of feedback we work hard to receive at Bob Rohrman Schaumburg Kia! We're thrilled our team provided outstanding, accommodating assistance throughout the process. We hope to work with you again down the road!
Feel I was scammed with interior and exterior package
that was not on the car when I wanted to buy but when I showed up they said it was on there with LoJack. Water does not bead on the surface. Stains a
that was not on the car when I wanted to buy but when I showed up they said it was on there with LoJack. Water does not bead on the surface. Stains already forming from water dripping from wjndow.
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by MNEUMANN118
Verified Customer
Verified Customer
May 26, 2022 -
Schaumburg Kia responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Accommodated us well.
Wasn’t happy about paying that much over MSRP but that’s life. Probably could of gotten more for my trade ins due to them saying they pay over KBB bu
Wasn’t happy about paying that much over MSRP but that’s life. Probably could of gotten more for my trade ins due to them saying they pay over KBB but they gave us under KBB. Was fast and they were friendly. Wasn’t happy paying 50k for a vehicle and not getting power rear gate. If it had a power lift gate I would of been able to choke down the huge markup better.
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by Bfotos322
Verified Customer
Verified Customer
May 23, 2022 -
Schaumburg Kia responded
Thank you so much for choosing our dealership! Congrats on your new purchase, and let us know if we can be of any more assistance!
Good experience purchasing a used vehicle.
But when they took the sticker off the front windshield they used a razor blade and took the window tint off with it. So we need to get that repaired
But when they took the sticker off the front windshield they used a razor blade and took the window tint off with it. So we need to get that repaired.
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by foxyrockers
Verified Customer
Verified Customer
May 04, 2022 -
Schaumburg Kia responded
Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.