Patricia Villa
Patricia Villa at Schaumburg Kia
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Patricia Villa

Sales

Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Patricia Villa

March 11, 2023

Dealership Rating
Employee Rating

Muy satisfecho con mi compra. Excelente servicio. Muy profesional y me ciento muy contento gracias More

by FRANCISCORODRIGUEZ71
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Pruitt

Mar 13, 2023

Schaumburg Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 14, 2023

Dealership Rating
Employee Rating

They were friendly, helpful, I felt completely comfortable while speaking to several people at dealership during the process 🤙👍 More

by CHRHUGH6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2023

Schaumburg Kia responded

Thank you for sharing your wonderful experience with us! It is great to see that our team is going above and beyond to wow our valued guests like you!

December 01, 2022

Dealership Rating
Employee Rating

Your mechanic did not do a good job diagnosis on the problem with my car and the price quote was ridiculous outrageous. More

by SLICKRICK4660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kristina Horemis , Zaya Solayman

Dec 05, 2022

Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 28, 2022

Dealership Rating
Employee Rating

Kia in Schaumburg they were very helpful in helping with the process of buy a new Kia. More

by SONIAGLEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Longobardi

Nov 28, 2022

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

October 30, 2022

Dealership Rating
Employee Rating

My most Pleasant car buying experience ever! I've bought a lot of cars over my years, and finally a dealership that actually cares about you. No pressure, no upselling. From the salesperson, to More

by MIKEVOJACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Pruitt

Oct 31, 2022

Schaumburg Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Schaumburg Kia!

October 29, 2022

Dealership Rating
Employee Rating

We experienced fantastic service and communication. Our needs were met and we are very happy. More

by NICELSTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 21, 2022

Dealership Rating
Employee Rating

Front start to finish the staff at Bob Rohrman were fantastic. They met a very difficult with grace and empathy. More

by JANINEKOSTELNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Perez , Michael Mallory

Jul 22, 2022

Schaumburg Kia responded

This is the kind of feedback we work hard to receive at Bob Rohrman Schaumburg Kia! We're thrilled our team provided outstanding, accommodating assistance throughout the process. We hope to work with you again down the road!

May 21, 2022

Dealership Rating

Feel I was scammed with interior and exterior package that was not on the car when I wanted to buy but when I showed up they said it was on there with LoJack. Water does not bead on the surface. Stains a More

by MNEUMANN118
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ricky Perez , Mark Anderson

May 26, 2022

Schaumburg Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 21, 2022

Dealership Rating
Employee Rating

Accommodated us well. Wasn’t happy about paying that much over MSRP but that’s life. Probably could of gotten more for my trade ins due to them saying they pay over KBB bu More

by Bfotos322
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel , Mark Anderson

May 23, 2022

Schaumburg Kia responded

Thank you so much for choosing our dealership! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 03, 2022

Dealership Rating
Employee Rating

Good experience purchasing a used vehicle. But when they took the sticker off the front windshield they used a razor blade and took the window tint off with it. So we need to get that repaired More

by foxyrockers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Longobardi

May 04, 2022

Schaumburg Kia responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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