Patrick Aigner | Page 5

RDX Purchase My husband and I came in to look at the 2015 RDX Acura. We were greeted by Patrick Algner, who provided information about the vehicle, answered our q My husband and I came in to look at the 2015 RDX Acura. We were greeted by Patrick Algner, who provided information about the vehicle, answered our questions, and took us on a test drive. We believe he worked on getting us the car we wanted at the best price. The financing person, Bob Banes provided a thorough explanation of additional services and financing. Overall, the experience was excellent. More

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So I gave this dealership another shot, this time I was hoping to finally talk to someone who can see through the deal without dropping the ball. Boy did I have one of the smoothest transactions i've ever hoping to finally talk to someone who can see through the deal without dropping the ball. Boy did I have one of the smoothest transactions i've ever had with Patrick (Aigner) and Joel. Patrick showed me the car I was looking for, went for a test drive, patiently listened to my nit picky whining. Satisfied with the vehicle's performance, we sat down and crunched numbers. The figure on my trade was within my expectation, so no issues there ( as opposed to the last time with the other guy who was treating me like I should agree to everything he says and sounded like he had to be somewhere but there). Anyway, we closed the deal in a very smooth manner (again, kudos to Patrick. I can be very egotistic in negotiations, but I never felt the need to put on that hat on this purchase). He skillfully knows which customer buttons to avoid pushing. Very professional! So my wife and I are now proud owners of a 2012 Acura TL tech with only 9K miles on it (Black on parchment, very nice!). The car reminded us why we loved our '05 TL so much that I felt bad parting with it a few years back. This car drives like a dream! I can't believe the connection it makes with the driver. I cannot even describe how nice the handling is. Plenty of power when you need it and very comfortable seat with unmatched technology at the price point! You gotta pay obscene amounts of cash to get this from overrated beemers. For value, reliability and performance, no other luxury brand can match an Acura!!! (This is our 5th Acura, and so far so good!!!). More

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We recently purchased our 4th Acura from Acura of Tempe, a dealership that continues to provide nothing short of excellent customer service whether its from the initial greeting when you visit, call or simp a dealership that continues to provide nothing short of excellent customer service whether its from the initial greeting when you visit, call or simply during the course of doing business. Patrick Aigner assisted us with our most recent MDX purchase and he is one who is truly engaged in providing the very best of experiences. Patrick went over and beyond and provided a smooth experience in an effort to keep our time there most efficient. At the end, he spent time in detail going over the features of our new car as well as provided us with a folder of specific information he put together from questions he's received from other clients over the years. The Sales aspect is only the beginning and the key part of the relationship is Bob Santa Maria and Abel Talbo, who are part of the Acura of Tempe Service Department and are the KEY reasons we travel 40+ miles to have our cars serviced by these two fine gentlemen. After 10 years of experience with Acura of Tempe, I cannot rate this dealership high enough and would highly recommend if you are in the market for an Acura or need your Acura serviced. Thank you Acura of Tempe. More

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Came down to test drive an RDX because Scottsdale Acura was not responsive. Patrick showed us and explained the car as well as deals available including the Costco advantage. After enlisting in the Costco was not responsive. Patrick showed us and explained the car as well as deals available including the Costco advantage. After enlisting in the Costco discount plan Rob called and walked us through theh rest of the program. More

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This is the second car I've purchased from Acura of Tempe - the first being back in 2004. In the interim, I've purchased two Lexus vehicles. When I decided I wanted an Acura again, I had no hesitati Tempe - the first being back in 2004. In the interim, I've purchased two Lexus vehicles. When I decided I wanted an Acura again, I had no hesitation in knowing which dealer to go to. Even though I attempted to get price quotes from another local Acura dealer, instead of giving me the quotes, I received a constant barrage of e-mails and phone calls asking me to come in and they'd provide me with the lowest out-the-door-costs. I didn't trust dealing with a company who would refuse to discuss price at all until you physically came into the dealership, at which time they can easily take advantage of the confusion of the moment and the excitement of buying a new car. I prefer to be more analytical when buying my cars, and take the time to research and ferret out the various costs involved when I have the time to do so. Patrick was a terrific sales person to work with. He's had 10 years of experiencing with Acura sales, having worked at a previous Acura dealership in Hawaii. He was very knowledgeable and was able to answer almost every question I had, and easily found the answers to those he didn't know. There were no problems or "bait and switch" tactics when I went in to pick up my car and sign the papers. I also prefer working with a company that is a local independent, rather than a large corporate structure that doesn't have a "face" with it, and whose employees have no decision-making capabilities on their own. I was able to walk out the door with the first 2014 RDX that they sold, and at a good price. I have purchased my past two vehicles (Lexus) from California because of the tremendous price difference. In this case, I obtained quotes from California dealers and Acura of Tempe was willing to work with me and although they didn't totally meet the price difference, they came very close after taking into consideration the costs involved in going to California and picking up the vehicle, as well as putting the additional mileage on a new car. I would highly recommend the Acura of Tempe dealership for purchasing a vehicle, and from past experience, I would highly recommend their service department as well. I was pleased to see that the previous service advisor that I worked with, Todd Goldhammer, is still there, so will definitely return and work with him. More

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