Patrick Cassino | Page 10

Easy breezy Mac and cheese! Straight forward dealership. Super friendly and no high pressure sales people. Matthew was informative and made the process super easy. I decided to l Straight forward dealership. Super friendly and no high pressure sales people. Matthew was informative and made the process super easy. I decided to lease this time after ownership of my 14 year old car. Highly recommend Sun Buick Gmc to friends. My lease is very affordable and looking forward to hitting the open road!!! More

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Sun Auto GMC is the Best I picked up my new GMC Terrain last night and I have to say this is one of the best experiences I've had with leasing and purchasing a car. Everyone I I picked up my new GMC Terrain last night and I have to say this is one of the best experiences I've had with leasing and purchasing a car. Everyone I worked with was extremely helpful, patient, professional and friendly. They also made it completely stress free! They found me exactly what I needed in my new SUV. The explanation of everything that has to do with the sale and the new truck was very thorough. I really couldn't have asked for a better experience with this dealership! Thank you again for everything!! I will be strongly recommending them to everyone I know. More

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Best GMC Dealership We had the best experience at Sun Buick GMC! The Sales Associate Tony assisted us in our purchase was great, He was friendly, patient and very knowle We had the best experience at Sun Buick GMC! The Sales Associate Tony assisted us in our purchase was great, He was friendly, patient and very knowledgable about our GMC Denali and easy to work with, Tony explained everything in detail from beginning to end, He sat in the truck with us and went through the entire truck, explaining how everything worked in length. Sitting with Joe through the financing was also an easy process, He is very professional, with every question we had being answered and explained in full. The entire experience was great, from the receptionist who immediately asked if we would like a cup of coffee, water or snack and especially the owner Patrick who personally walked us to our sales associate with care and attention that we were taken care of. I would highly recommend this dealership to anyone who is in search of a GMC. The final result was.....We drove away in a Beautiful Black GMC Sierra Denali, the 1st 2019 that the dealership sold!! Extremely satisfied with our experience! More

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Great Dealership Tony Smith was great. The price was The Best around. They made everything so easy . I would recommend them to everyone. They are top notch Tony Smith was great. The price was The Best around. They made everything so easy . I would recommend them to everyone. They are top notch More

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The entire experience with this dealership was terrific ! From the minute I walked in to the dealership there was no pressure to buy a vehicle. Answered all my questions and explained procedures. All went ver From the minute I walked in to the dealership there was no pressure to buy a vehicle. Answered all my questions and explained procedures. All went very smoothly More

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The owner who won't take ownership Patrick Cassino is among the worst owners/managers that I have ever encountered as a consumer. I contacted him after a second wasteful visit to his s Patrick Cassino is among the worst owners/managers that I have ever encountered as a consumer. I contacted him after a second wasteful visit to his service shop for a recall repair in July of 2018. My car was at his shop for two full business days, and when I picked it up, it was in the same condition that I dropped it off in. According to the service consultant, the part that they arranged to have overnighted did not come in. When I came back more than a week later to finally have the work completed, the part was still not there. When I spoke with Patrick on the phone, he made every attempt to divert the focus of conversation away from my complaint. I found it exhausting trying to convince this man that the service and courtesy at his shop was less than perfect. At the end of it all, the only remedy he offered included me taking my car to another dealer, even though I bought it from Sun. I did, by the way. A GM dealership less than 8 miles from Sun had the part in stock and completed the repair in about 2 hours. When retail/business transactions go awry, consumers expect that there is a supervisor they could defer to who will listen with an open mind and offer an amicable solution. That is not Patrick Cassino. In his mind his shop is never wrong, his team is never at fault, and any problem that you have at or with Sun Buick GMC is just that - your problem. You don't have to take my word for it though. If you read how he replies to any online review that is unfavorable, you'll find a pattern of narcissistic responses that deflect responsibility from his dealership and his team. He is the owner who won't take ownership. More

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Very impressed! Everyone I dealt with at Sun Buick GMC, Inc., was very professional, courteous and knowledgeable. I was very impressed how smoothly things are run wit Everyone I dealt with at Sun Buick GMC, Inc., was very professional, courteous and knowledgeable. I was very impressed how smoothly things are run within the organization. From initial contact to delivery of the vehicle. Communication was very efficient as well as the handling of the paperwork. All the staff truly seems interested in providing the best possible service. Rocky and Joe took the time to explain things and answer questions. Kevin and Patrick also took the time to make sure everything went well and that I was happy. I was also very impressed with the attention taken to detail the car on its delivery. All in all a great experience! More

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Sun Buick GMC is Amazing Sun Buick GMC is amazing. Everyone is friendly and knowledgeable and it is so great how everyone one works together from sales to finance to manageme Sun Buick GMC is amazing. Everyone is friendly and knowledgeable and it is so great how everyone one works together from sales to finance to management. A special thank you to Mitch (& Victor), Joe, Patrick and John for getting my husband into the truck of his dreams. You have customers for life. More

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Leased 2018 GMC Terrain SLT I walked in on an Sunday and everyone was very pleasant even though they were extremely busy. Kevin assisted me and handed me over to Patrick the owne I walked in on an Sunday and everyone was very pleasant even though they were extremely busy. Kevin assisted me and handed me over to Patrick the owner who helped me understand all the options and choices to make. Tony then helped close the lease deal. They were all extremely knowledgeable and even took my trade-in that made my day even though car was 16 years old. I would definitely recommend this dealership and go back if ever need another vehicle. More

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excellent best dealer in all long island. each time we visit SUN they always treat us professionally and courteous. we will keep going there for service and s best dealer in all long island. each time we visit SUN they always treat us professionally and courteous. we will keep going there for service and sales..thanks More

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