Patrick Horkan | Page 14
Service Advisor
Concordville Nissan
452 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
8 yrs
Industry Experience
8 yrs, 8 mos
198 Reviews
Write a Review198 Reviews of Patrick Horkan
July 13, 2021
I asked about various issues with the front sensor, cruise control not working and condensation on the internal windshield. Absolutely no response except they were checking on the sensor warranty. I p cruise control not working and condensation on the internal windshield. Absolutely no response except they were checking on the sensor warranty. I paid a lot for extended warranty and service with absolutely no assistance from you. Never buying from this dealer again and am writing up a review wherever possible More
Other Employees Tagged: Matt Costa, Joseph Glenn
July 11, 2021
The Service Manager was very helpful. He made sure that my oil change and tire rotation was completed in a timely manner. The employees were very friendly. my oil change and tire rotation was completed in a timely manner. The employees were very friendly. More
Other Employees Tagged: Matt Costa, Joseph Glenn
July 11, 2021
Quick service, reasonable prices. Service center was clean and made waiting for my vehicle pleasant. Service advisors were friendly and made sure service was done in timely fashion. clean and made waiting for my vehicle pleasant. Service advisors were friendly and made sure service was done in timely fashion. More
Other Employees Tagged: Matt Costa, Joseph Glenn
July 04, 2021
I’ve been a loyal customer for over 10 years, and have referred multiple friends, and family here. Anytime I’ve had an issue and called it out, it was handled. referred multiple friends, and family here. Anytime I’ve had an issue and called it out, it was handled. More
Other Employees Tagged: Zac Miller , Farid Abumohor, Matt Costa, Mark Dawson, Chuck Desantis, Ryan Gilroy, Bill Lawler, Kenney Oppel, Jose Roman
July 02, 2021
Staff members are always friendly and professional. I have gone to them for service for six years and have always been pleased with service I received. have gone to them for service for six years and have always been pleased with service I received. More
Other Employees Tagged: Matt Costa, Bill Lawler
June 26, 2021
Overall very pleasant experience. Staff is super friendly and helpful. Every person I dealt with surpassed my expectations and myself as well as my wife and kids couldn't have asked for an easier e friendly and helpful. Every person I dealt with surpassed my expectations and myself as well as my wife and kids couldn't have asked for an easier experience. More
Other Employees Tagged: Zac Miller , Bob Bollinger, Matt Costa, Chuck Desantis, Ryan Gilroy, Lee Kundrat, Bill Lawler, Kenney Oppel, David Solomon
June 26, 2021
The wait time was over 3 hours for a diagnostic! Then I was the one walking up to the receptionist asking what was going on with my car! Some one sent me a text stating the problems after 3 hours but then was the one walking up to the receptionist asking what was going on with my car! Some one sent me a text stating the problems after 3 hours but then NEVER came up to tell me what any of those problems meant! Very slow, very inconsiderate, and unprofessional!! They need workers who will tell customers what’s wrong with their cars and not just have their paperwork sitting there and waiting 3 hours for the problem to not be resolved!! Worst place EVER!! DO NOT GO HERE More
Other Employees Tagged: Matt Costa, Bill Lawler

