Patrick Horkan | Page 15
Service Advisor
Concordville Nissan
452 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
8 yrs
Industry Experience
8 yrs, 8 mos
198 Reviews
Write a Review198 Reviews of Patrick Horkan
June 17, 2021
Although I believe the issue we had should have been picked up on prior to purchase (vehicle was purchased and driven for 2 days and had electrical/battery/no start 5x) the service department was ext picked up on prior to purchase (vehicle was purchased and driven for 2 days and had electrical/battery/no start 5x) the service department was extremely customer friendly and sent someone to pick vehicle up and drop off loaner which we greatly appreciate. Crossing fingers this was a small glitch and we will be happy moving forward. More
June 17, 2021
From start to finish, all was handled very professionally. I really like the ability to txt back and forth regarding car status, pictures of work being done or requested new work, and notific professionally. I really like the ability to txt back and forth regarding car status, pictures of work being done or requested new work, and notification upon completion. all good experience…thanks More
Other Employees Tagged: Matt Costa, Bill Lawler
June 17, 2021
Great job! Service team is wonderful!! Very informative. And pleasant to deal with! I have been coming to Concordville Nissan for over 5 years. Thank you And pleasant to deal with! I have been coming to Concordville Nissan for over 5 years. Thank you More
Other Employees Tagged: Matt Costa, Bill Lawler
June 17, 2021
Treated me well. Honored the complaint I made back in Feb. Employees were courteous. I would use the dealership again for future repairs on my vehicle. Feb. Employees were courteous. I would use the dealership again for future repairs on my vehicle. More
Other Employees Tagged: Matt Costa, Bill Lawler
June 15, 2021
Staff is excellent and very helpful. Big thanks to all . Totally professional and outstanding customer service. Would absolutely recommend service to my friends and colleagues Totally professional and outstanding customer service. Would absolutely recommend service to my friends and colleagues More
Other Employees Tagged: Bob Bollinger, David Solomon
June 14, 2021
Pat was very welcoming to me. It was just a simple oil change and tire rotation, but he assured me the car would be done in 1/ 1/2 hours, and it was a bit less. change and tire rotation, but he assured me the car would be done in 1/ 1/2 hours, and it was a bit less. More
Other Employees Tagged: Bob
June 14, 2021
I was very impressed by how much the service manager cared about me and my care. My car leaked oil after an oil change . When I called about it, the service department sent a truck to take my car to the cared about me and my care. My car leaked oil after an oil change . When I called about it, the service department sent a truck to take my car to the dealership and fixed a leaky gasket . The service manager even came to my house to get the oil off of my garage floor. That is what I call service! I really feel like a valued customer. More
Other Employees Tagged: Matt Costa, Bob . I think he is the service manager
June 14, 2021
The service was great and the technicians were juse as great. The turnaround time was excellent I couldn't ask for anything more! Thank so much! great. The turnaround time was excellent I couldn't ask for anything more! Thank so much! More
Other Employees Tagged: Zac Miller , Farid Abumohor, Kenney Oppel

