Patrick Horkan | Page 16
Service Advisor
Concordville Nissan
452 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
8 yrs, 3 mos
Industry Experience
8 yrs, 11 mos
201 Reviews
Write a Review201 Reviews of Patrick Horkan
June 14, 2021
Pat was very welcoming to me. It was just a simple oil change and tire rotation, but he assured me the car would be done in 1/ 1/2 hours, and it was a bit less. change and tire rotation, but he assured me the car would be done in 1/ 1/2 hours, and it was a bit less. More
Other Employees Tagged: Bob
June 14, 2021
I was very impressed by how much the service manager cared about me and my care. My car leaked oil after an oil change . When I called about it, the service department sent a truck to take my car to the cared about me and my care. My car leaked oil after an oil change . When I called about it, the service department sent a truck to take my car to the dealership and fixed a leaky gasket . The service manager even came to my house to get the oil off of my garage floor. That is what I call service! I really feel like a valued customer. More
Other Employees Tagged: Matt Costa, Bob . I think he is the service manager
June 14, 2021
The service was great and the technicians were juse as great. The turnaround time was excellent I couldn't ask for anything more! Thank so much! great. The turnaround time was excellent I couldn't ask for anything more! Thank so much! More
Other Employees Tagged: Zac Miller , Farid Abumohor, Kenney Oppel
June 12, 2021
Compliments to Advisor WILLIAM LAWLER- who was willing to drive me to Nissan to pick up my car, after Uber could not pick me up. Also he kept me advised on necessary service to be performed on my car. to drive me to Nissan to pick up my car, after Uber could not pick me up. Also he kept me advised on necessary service to be performed on my car. He also road tested car on my perceived acceleration problem. I was impressed with the service, because - I had NOT so good experience with the service dept. in the past. JUDGE JOSEPH PAPALINI More
Other Employees Tagged: Bill Lawler
June 12, 2021
Concordville Nissan has been a great partner to keep my Altima running beautifully. It’s easy to make an appointment, the work is done well and on time and the people are professional and keep me informed. Altima running beautifully. It’s easy to make an appointment, the work is done well and on time and the people are professional and keep me informed. More
Other Employees Tagged: Matt Costa, Bill Lawler
June 09, 2021
My mother recently serviced her car on the beginning of June at this location. After the service she drove her vehicle to New York to visit family and friends. While driving the wheel came right off the ve June at this location. After the service she drove her vehicle to New York to visit family and friends. While driving the wheel came right off the vehicle, in the middle od traffic because the service person failed to put nuts back onto the wheel securely. It has been 2 days and the General Manager, Chuck DeSantis and he has reached out to her to get more details about this matter. More
Other Employees Tagged: Matt Costa, Bill Lawler
June 05, 2021
Great service. Shuttle to work. Car ready quickly. Work covered by warranty. Service employee picked up me and my daughter when no shuttle was a available. covered by warranty. Service employee picked up me and my daughter when no shuttle was a available. More
Other Employees Tagged: Adam Meltz
May 29, 2021
Excellent and comfortable service center. Plenty of room to spread out and work. I travel 20 minutes further to have my Quest serviced here because their professionalism and service far excellent the two cl to spread out and work. I travel 20 minutes further to have my Quest serviced here because their professionalism and service far excellent the two closer Nissan dealerships. Patrick is excellent at keeping me updated and understanding what I need done More

