Patrick Horkan | Page 16
Service Advisor
Concordville Nissan
452 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
8 yrs
Industry Experience
8 yrs, 8 mos
198 Reviews
Write a Review198 Reviews of Patrick Horkan
June 12, 2021
Compliments to Advisor WILLIAM LAWLER- who was willing to drive me to Nissan to pick up my car, after Uber could not pick me up. Also he kept me advised on necessary service to be performed on my car. to drive me to Nissan to pick up my car, after Uber could not pick me up. Also he kept me advised on necessary service to be performed on my car. He also road tested car on my perceived acceleration problem. I was impressed with the service, because - I had NOT so good experience with the service dept. in the past. JUDGE JOSEPH PAPALINI More
Other Employees Tagged: Bill Lawler
June 12, 2021
Concordville Nissan has been a great partner to keep my Altima running beautifully. It’s easy to make an appointment, the work is done well and on time and the people are professional and keep me informed. Altima running beautifully. It’s easy to make an appointment, the work is done well and on time and the people are professional and keep me informed. More
Other Employees Tagged: Matt Costa, Bill Lawler
June 09, 2021
My mother recently serviced her car on the beginning of June at this location. After the service she drove her vehicle to New York to visit family and friends. While driving the wheel came right off the ve June at this location. After the service she drove her vehicle to New York to visit family and friends. While driving the wheel came right off the vehicle, in the middle od traffic because the service person failed to put nuts back onto the wheel securely. It has been 2 days and the General Manager, Chuck DeSantis and he has reached out to her to get more details about this matter. More
Other Employees Tagged: Matt Costa, Bill Lawler
June 05, 2021
Great service. Shuttle to work. Car ready quickly. Work covered by warranty. Service employee picked up me and my daughter when no shuttle was a available. covered by warranty. Service employee picked up me and my daughter when no shuttle was a available. More
Other Employees Tagged: Adam Meltz
May 29, 2021
Excellent and comfortable service center. Plenty of room to spread out and work. I travel 20 minutes further to have my Quest serviced here because their professionalism and service far excellent the two cl to spread out and work. I travel 20 minutes further to have my Quest serviced here because their professionalism and service far excellent the two closer Nissan dealerships. Patrick is excellent at keeping me updated and understanding what I need done More
May 29, 2021
Very friendly & clean and service is always on time. They provide a TV chairs tables Wi-Fi. They provide small little snacks and stuff to drink as well as having snack machines & magazines. What would be nic provide a TV chairs tables Wi-Fi. They provide small little snacks and stuff to drink as well as having snack machines & magazines. What would be nice is a charging station for peoples cell phones. For those who forget their chargers?? More
Other Employees Tagged: Matt Costa, Bill Lawler
May 27, 2021
The work was done in a timely manner. The staff were courteous and professional. They were able to make suggestions regarding future work my vehicle might require. I am completely satisfied with my visi courteous and professional. They were able to make suggestions regarding future work my vehicle might require. I am completely satisfied with my visit. More
Other Employees Tagged: Matt Costa, Bill Lawler
May 27, 2021
I was very happy with the technician that worked on my car. He made it a point to talk to me and explain what he was doing. The service desk people are not very friendly. The first guy I dealt with wa car. He made it a point to talk to me and explain what he was doing. The service desk people are not very friendly. The first guy I dealt with was fine but then he left for the day and never told me he was passing me on to someone else. That person is either unknowledeable or does like what he is doing. More
Other Employees Tagged: Matt Costa, Bill Lawler

