Patrick Horkan
Patrick Horkan at Concordville Nissan

Patrick Horkan | Page 16

Service Advisor

Concordville Nissan

452 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.6
198 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs, 8 mos

4.6

198 Reviews

Write a Review

198 Reviews of Patrick Horkan

June 12, 2021

Dealership Rating
Employee Rating

Compliments to Advisor WILLIAM LAWLER- who was willing to drive me to Nissan to pick up my car, after Uber could not pick me up. Also he kept me advised on necessary service to be performed on my car. More

by JPAPALINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Lawler

Jun 14, 2021

Concordville Nissan responded

JPAPALINI, we're so happy to see that William provided you with a pleasant experience. Thank you for allowing us to serve you again and we hope to see you in the future. Have a great week!

June 12, 2021

Dealership Rating
Employee Rating

Concordville Nissan has been a great partner to keep my Altima running beautifully. It’s easy to make an appointment, the work is done well and on time and the people are professional and keep me informed. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Bill Lawler

Jun 14, 2021

Concordville Nissan responded

Pete, thank you for the kind words and for your loyalty. It's always a pleasure servicing your Altima. We look forward to any future visits.

June 11, 2021

Dealership Rating
Employee Rating

Excellent service. My car was returned as if it had been detailed. Great prices. What else can I say. I will never go anywhere else. More

by paulinepastore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Bill Lawler

Jun 13, 2021

Concordville Nissan responded

Paulinepastore, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2021

Dealership Rating
Employee Rating

My mother recently serviced her car on the beginning of June at this location. After the service she drove her vehicle to New York to visit family and friends. While driving the wheel came right off the ve More

by Donna Kerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Costa, Bill Lawler

Jun 09, 2021

Concordville Nissan responded

Donna, I want to apologize for the incident that happened. I just reached out to Craig and he said you weren't available to talk at the moment due to your schedule. Please reach out to my cell when your available @ 610-291-7563.

June 05, 2021

Dealership Rating
Employee Rating

Great service and pathfinder was serviced quickly. Took me on time and called me as soon as it was ready. Will be back again!thank you More

by anettebowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Bill Lawler

Jun 07, 2021

Concordville Nissan responded

anettebowen, thank you for the high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 09, 2021

Concordville Nissan responded

Anettebowen, we are glad we could help!

June 05, 2021

Dealership Rating
Employee Rating

Great service. Shuttle to work. Car ready quickly. Work covered by warranty. Service employee picked up me and my daughter when no shuttle was a available. More

by AFERG2628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Meltz

Jun 07, 2021

Concordville Nissan responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We do hope we can be of assistance in the future. Take care!

Jun 09, 2021

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 29, 2021

Dealership Rating
Employee Rating

Excellent and comfortable service center. Plenty of room to spread out and work. I travel 20 minutes further to have my Quest serviced here because their professionalism and service far excellent the two cl More

by CAZIMIIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2021

Concordville Nissan responded

Hi Cazimiir, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

May 29, 2021

Dealership Rating
Employee Rating

Very friendly & clean and service is always on time. They provide a TV chairs tables Wi-Fi. They provide small little snacks and stuff to drink as well as having snack machines & magazines. What would be nic More

by roxhoag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Bill Lawler

Jun 01, 2021

Concordville Nissan responded

Thank you for taking the time to let us know how we did and for the five-star rating! We will take note of your suggestion. We hope you have a great day! Best wishes, Concordville Nissan

May 27, 2021

Dealership Rating
Employee Rating

The work was done in a timely manner. The staff were courteous and professional. They were able to make suggestions regarding future work my vehicle might require. I am completely satisfied with my visi More

by Mike Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Bill Lawler

May 28, 2021

Concordville Nissan responded

Thank you for writing a review, Mike Mc. We truly appreciate the opportunity to earn your business and we're thrilled to hear about your 5 star experience!

May 29, 2021

Concordville Nissan responded

Hi Mike Mc, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2021

Mike Mc responded

Thanks guys

May 27, 2021

Dealership Rating
Employee Rating

I was very happy with the technician that worked on my car. He made it a point to talk to me and explain what he was doing. The service desk people are not very friendly. The first guy I dealt with wa More

by beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Bill Lawler

May 28, 2021

Concordville Nissan responded

Thank you for your feedback and for bringing this to our attention, Beth.

May 29, 2021

Concordville Nissan responded

Beth, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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