Patrick Horkan
Patrick Horkan at Concordville Nissan

Patrick Horkan | Page 19

Service Advisor

Concordville Nissan

452 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.4
201 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 11 mos

4.4

201 Reviews

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201 Reviews of Patrick Horkan

April 30, 2021

Dealership Rating
Employee Rating

Don’t think I am coming back. 2 times in a row a simple R&B couldn’t be done right. I wanted to use this dealer due to it proximity to our office, but will have to find another. More

by Bert@riverdaleglobal.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Lawler

April 30, 2021

Dealership Rating
Employee Rating

Always very helpful and flexible with service scheduling. They always go the extra mile to make sure your service experience is the best experience that make it an easy choice to return. More

by pmobrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Concordville Nissan responded

Thank you for leaving a 5 star review. We are happy to go the extra mile for our customers, as giving you a great experience is our #1 priority. Take care!

April 29, 2021

Dealership Rating
Employee Rating

Always a smooth process end to end. Team couldn’t be nicer. Will certainly return and recommend to any Nissan owner for them to try. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Concordville Nissan responded

Hi Jim, thank you for your 5 star review. We are so glad that our team made the process easy for you and we hope to work with you again in the future!

April 29, 2021

Dealership Rating
Employee Rating

Service was perfect. Staff even left me push back the appointment to accommodate me. It only took an hour to complete the service and my car came back cleaner than when I brought it in! More

by LLS1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Concordville Nissan responded

Thank you for your feedback! We're so glad you had a great experience with our service team and look forward to your next visit with us!

April 27, 2021

Dealership Rating
Employee Rating

Bill from the service department was great, easy to work with and very helpful. He took extra time to find the coverage for my car and it was much appreciated! More

by MSOLOMON28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Bill Lawler

Apr 27, 2021

Concordville Nissan responded

That's great to hear! We're so glad that Bill did his best to find the best option for your car and took great care of it! Thank you for choosing Concordville Nissan and we hope to work with you again in the future!

Jun 02, 2021

Concordville Nissan responded

Hi Msolomon28, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 25, 2021

Dealership Rating
Employee Rating

Check in was fast and easy, vehicle was done in the time I was told it would be. Vehicle was washed, which was a pleasant surprise and I was told where my vehicle was parked when it was finished. Check out More

by JLTPESSAGNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Concordville Nissan responded

Thank you for taking the time to leave some positive feedback! We're happy to know our service team went above and beyond to make your experience a pleasant one!

April 22, 2021

Dealership Rating
Employee Rating

Service department is always available and knowledgeable. Quick service turnaround time. Thank you for having availability when needed. I will co timid to bring both my cars here. More

by jennelle22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa

Apr 22, 2021

Concordville Nissan responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 21, 2021

Dealership Rating
Employee Rating

Been coming to Nissan for over 10 years never have a problem very courteous take me when they say they are always have a shuttle for me to take me across the street to the shopping center thank you More

by DMARIEP
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Bill Lawler

Apr 21, 2021

Concordville Nissan responded

Thank you for choosing Concordville Nissan. We appreciate the 5 star rating and look forward to working with you again.

April 21, 2021

Dealership Rating
Employee Rating

While in hospital I was badgered by sales manager to complete sale of car that I had not physically seen. New salesman led me to believe that 2018 Rogue would have next to zero interest payment. While More

by Tfmiller1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eddie Conti, Matt Costa, Bill Lawler, Cooper Lenhard, David Solomon

Apr 22, 2021

Concordville Nissan responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further, as we would like to rectify the situation.

April 18, 2021

Dealership Rating
Employee Rating

The best people work at Concordville Nissan, in sales and service and at the reception desk. We are very satisfied customers for many years, we buy our cars only from Concirdville Nissan. More

by HILDEBILLCOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Bill Lawler

Apr 19, 2021

Concordville Nissan responded

Thank you for stopping by, HILDEBILLCOX! We appreciate you taking the time to leave feedback for us at Concordville Nissan!

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