Patrick Horkan
Patrick Horkan at Concordville Nissan
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Patrick Horkan | Page 2

Service Advisor

Concordville Nissan

452 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.5
187 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 9 mos

4.5

187 Reviews

Write a Review

187 Reviews of Patrick Horkan

January 20, 2022

Dealership Rating
Employee Rating

Horrible, took days to get back any information at all and wasn’t even accurate information. They kept saying I would get a call back but never did, I called 5 mins before they closed after the 2nd day be More

by Concordville Nissan Sucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan Eckberg, Ryan Gilroy, David Solomon, Craig Reichert , Matthew Clark, Matt Costa, Chuck Desantis, Lee Kundrat, Kelli Mantell

Jan 22, 2022

Concordville Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit We would like to get more details about this; please reach out to me at your earliest convenience at (610) 459-8900. Chuck DeSantis

Jan 22, 2022

Concordville Nissan Sucks responded

Ok I will give you a call. Thank you for reaching out. I will not change my opinion but I appreciate someone trying to make it right when usually someone may brush it off and not care.

January 12, 2022

Dealership Rating
Employee Rating

Everyone was great and helpful, service was prompt. I had no issues or complaints . Thanks More

by RHULE69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm, Kelli Mantell, Ruby Smith

Jan 13, 2022

Concordville Nissan responded

Hi, RHULE69! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

Jan 14, 2022

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2022

Dealership Rating
Employee Rating

Excellent service all the way around! Second time purchasing from them and would return for my next vehicle, too. Just a great place to do business. I have also serviced my vehicle there and apprec More

by Hgsmiley33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zac Miller, David Solomon, Brian Colvin , Matthew Clark, Chuck Desantis, Joseph Glenn, Adam Meltz, Jeff Rubin

Jan 04, 2022

Concordville Nissan responded

Hi, Hgsmiley33! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Safe travels! - Chuck DeSantis, General Manager

December 28, 2021

Dealership Rating
Employee Rating

Amazing friendly service! Very easy scheduling and timely completion. Service is completed thoroughly and well explained. More

by JESSICA.MCCORD90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm

Dec 29, 2021

Concordville Nissan responded

Hi, JESSICA.MCCORD90! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Chuck DeSantis, General Manager

Jan 01, 2022

Concordville Nissan responded

Hi Jessica.mccord90, we are very happy to have provided you with such a positive experience! We hope to see you soon!

December 17, 2021

Dealership Rating
Employee Rating

Once my appointment was confirmed everything went great, nice area to work with desks, outlets and wifi. Everyone was very nice More

by BLAAIN2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm, Adam Meltz, Everyone was nice. Dont remember the guys name at the counter

Dec 18, 2021

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2021

Dealership Rating
Employee Rating

Great customer service. Very responsive and thorough employees went out of their way to keep you informed More

by AKACAP3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm

Dec 16, 2021

Concordville Nissan responded

Hi, AKACAP3! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Chuck DeSantis, General Manager

December 16, 2021

Dealership Rating
Employee Rating

Great staff, excellent service!Special thanks to Chuck Great staff, excellent service! Special thanks to Chuck DiSantis and Joe in Service!!Thank you More

by MIKECOSTANZO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm, Chuck DiSantis

Dec 17, 2021

Concordville Nissan responded

Mikecostanzo0, we are so happy to read such a great review about Concordville Nissan! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

December 15, 2021

Dealership Rating
Employee Rating

A a a a a a a a a a. A a a a a a a a More

by sbaines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm

Dec 16, 2021

Concordville Nissan responded

Hi, sbaines! Thank you for the stellar rating. We look forward to your next visit. Safe travels! - Chuck DeSantis, General Manager

December 13, 2021

Dealership Rating
Employee Rating

Terrible service representative. He was ignorant. Did not offer me a rental. My camera did not work and told me “I did not need a camera to drive the car” More

by michele2442
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

December 12, 2021

Dealership Rating
Employee Rating

We have been dealing with Concordville Nissan for over 30 years. Always great service. They just helped us out with getting a car. Adam our salesman was great. Very helpful and made our transaction very More

by dmm650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Chuck Desantis, Jeff Rubin

Dec 13, 2021

Concordville Nissan responded

Hi, dmm650! Thank you for the stellar review. We're delighted to hear that we have had the honor of serving you for 30 years now. Moreover, we're happy to hear that working with Adam elevated your experience with us. Have a great day! - Chuck DeSantis, General Manager

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