Patrick Horkan
Patrick Horkan at Concordville Nissan

Patrick Horkan | Page 3

Service Advisor

Concordville Nissan

452 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.6
198 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs, 8 mos

4.6

198 Reviews

Write a Review

198 Reviews of Patrick Horkan

February 05, 2022

Dealership Rating
Employee Rating

Not my first time leasing a vehicle at Concordville Nissan and won’t be my last! From management to the salesmen to the service department I am always very pleased!! More

by BAGORMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zac Miller, Janice Ciallella, Mike McCord , Matt Costa, Mark Dawson, Chuck Desantis, Jeff Rubin

Feb 07, 2022

Concordville Nissan responded

Hi, BAGORMAN! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

Feb 10, 2022

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2022

Dealership Rating
Employee Rating

Horrible, took days to get back any information at all and wasn’t even accurate information. They kept saying I would get a call back but never did, I called 5 mins before they closed after the 2nd day be More

by Concordville Nissan Sucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Clark, Matt Costa, Chuck Desantis, Ryan Eckberg, Ryan Gilroy, Lee Kundrat, Kelli Mantell, Craig Reichert, David Solomon

Jan 22, 2022

Concordville Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit We would like to get more details about this; please reach out to me at your earliest convenience at (610) 459-8900. Chuck DeSantis

Jan 22, 2022

Concordville Nissan Sucks responded

Ok I will give you a call. Thank you for reaching out. I will not change my opinion but I appreciate someone trying to make it right when usually someone may brush it off and not care.

January 12, 2022

Dealership Rating
Employee Rating

Everyone was great and helpful, service was prompt. I had no issues or complaints . Thanks More

by RHULE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm, Kelli Mantell, Ruby Smith

Jan 13, 2022

Concordville Nissan responded

Hi, RHULE69! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

Jan 14, 2022

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2022

Dealership Rating
Employee Rating

Excellent service all the way around! Second time purchasing from them and would return for my next vehicle, too. Just a great place to do business. I have also serviced my vehicle there and apprec More

by Hgsmiley33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zac Miller, Brian Colvin , Matthew Clark, Chuck Desantis, Joseph Glenn, Adam Meltz, Jeff Rubin, David Solomon

Jan 04, 2022

Concordville Nissan responded

Hi, Hgsmiley33! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Safe travels! - Chuck DeSantis, General Manager

December 28, 2021

Dealership Rating
Employee Rating

Amazing friendly service! Very easy scheduling and timely completion. Service is completed thoroughly and well explained. More

by JESSICA.MCCORD90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm

Dec 29, 2021

Concordville Nissan responded

Hi, JESSICA.MCCORD90! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Chuck DeSantis, General Manager

Jan 01, 2022

Concordville Nissan responded

Hi Jessica.mccord90, we are very happy to have provided you with such a positive experience! We hope to see you soon!

December 17, 2021

Dealership Rating
Employee Rating

Once my appointment was confirmed everything went great, nice area to work with desks, outlets and wifi. Everyone was very nice More

by BLAAIN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm, Adam Meltz, Everyone was nice. Dont remember the guys name at the counter

Dec 19, 2021

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2021

Dealership Rating
Employee Rating

Great staff, excellent service!Special thanks to Chuck Great staff, excellent service! Special thanks to Chuck DiSantis and Joe in Service!!Thank you More

by MIKECOSTANZO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm, Chuck DiSantis

Dec 17, 2021

Concordville Nissan responded

Mikecostanzo0, we are so happy to read such a great review about Concordville Nissan! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

December 16, 2021

Dealership Rating
Employee Rating

Great customer service. Very responsive and thorough employees went out of their way to keep you informed More

by AKACAP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm

Dec 16, 2021

Concordville Nissan responded

Hi, AKACAP3! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Chuck DeSantis, General Manager

December 15, 2021

Dealership Rating
Employee Rating

A a a a a a a a a a. A a a a a a a a More

by sbaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm

Dec 16, 2021

Concordville Nissan responded

Hi, sbaines! Thank you for the stellar rating. We look forward to your next visit. Safe travels! - Chuck DeSantis, General Manager

December 13, 2021

Dealership Rating
Employee Rating

Terrible service representative. He was ignorant. Did not offer me a rental. My camera did not work and told me “I did not need a camera to drive the car” More

by michele2442
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Dec 14, 2021

Concordville Nissan responded

Hi Michele2442. we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager Matt would really like to speak with you more regarding this matter. Please reach out to him at (610) 459-8900. We look forward to hearing from you.

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