Patrick Horkan
Patrick Horkan at Concordville Nissan

Patrick Horkan | Page 3

Service Advisor

Concordville Nissan

452 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.4
201 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 11 mos

4.4

201 Reviews

Write a Review

201 Reviews of Patrick Horkan

January 24, 2023

Dealership Rating
Employee Rating

We had a great experience working with Adam, he’s awesome !! The Sales Manager was easy to understand and helped as needed. . All the staff seems happy so Nissan is definitely..doing something right. Thank More

by diannemariesusi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Christie , John Agovino, Adam Meltz, Andrew Sciscione, David Solomon

Jan 25, 2023

Concordville Nissan responded

Hi diannemariesusi, We appreciate your 5-star review. We are delighted to hear working with Adam made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

Jan 27, 2023

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jan 28, 2023

diannemariesusi responded

Wishing Adam and the entire Nissan team a beautiful weekend and a year filled with success.

December 04, 2022

Dealership Rating
Employee Rating

Great, fast, reliable, honest service . Efficient and timely .requested that I needed to leave by a certain time and they far exceeded my expectations . My vehicle was ready more than 30 mi More

by r.killian030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Balas, Robia Comer, Ryan Eckberg, Ryan Gilroy, Ian Kearney, Kenney Oppel, David Solomon, Joe Turk

Dec 05, 2022

Concordville Nissan responded

Hi r.killian030, We appreicate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

Dec 06, 2022

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2022

Dealership Rating
Employee Rating

The service is good but not great. Overall the service experience is positive but the time for repairs can many times be long due to not stocking most parts locally and they do not off More

by JVESSEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruby Smith

May 03, 2022

Concordville Nissan responded

JVESSEX, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Chuck DeSantis, General Manager

February 05, 2022

Dealership Rating
Employee Rating

Not my first time leasing a vehicle at Concordville Nissan and won’t be my last! From management to the salesmen to the service department I am always very pleased!! More

by BAGORMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zac Miller, Janice Ciallella, Mike McCord , Matt Costa, Mark Dawson, Chuck Desantis, Jeff Rubin

Feb 07, 2022

Concordville Nissan responded

Hi, BAGORMAN! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

Feb 10, 2022

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2022

Dealership Rating
Employee Rating

Horrible, took days to get back any information at all and wasn’t even accurate information. They kept saying I would get a call back but never did, I called 5 mins before they closed after the 2nd day be More

by Concordville Nissan Sucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Clark, Matt Costa, Chuck Desantis, Ryan Eckberg, Ryan Gilroy, Lee Kundrat, Kelli Mantell, Craig Reichert, David Solomon

Jan 22, 2022

Concordville Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit We would like to get more details about this; please reach out to me at your earliest convenience at (610) 459-8900. Chuck DeSantis

Jan 22, 2022

Concordville Nissan Sucks responded

Ok I will give you a call. Thank you for reaching out. I will not change my opinion but I appreciate someone trying to make it right when usually someone may brush it off and not care.

January 12, 2022

Dealership Rating
Employee Rating

Everyone was great and helpful, service was prompt. I had no issues or complaints . Thanks More

by RHULE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm, Kelli Mantell, Ruby Smith

Jan 13, 2022

Concordville Nissan responded

Hi, RHULE69! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

Jan 14, 2022

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2022

Dealership Rating
Employee Rating

Excellent service all the way around! Second time purchasing from them and would return for my next vehicle, too. Just a great place to do business. I have also serviced my vehicle there and apprec More

by Hgsmiley33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zac Miller, Brian Colvin , Matthew Clark, Chuck Desantis, Joseph Glenn, Adam Meltz, Jeff Rubin, David Solomon

Jan 04, 2022

Concordville Nissan responded

Hi, Hgsmiley33! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Safe travels! - Chuck DeSantis, General Manager

December 28, 2021

Dealership Rating
Employee Rating

Amazing friendly service! Very easy scheduling and timely completion. Service is completed thoroughly and well explained. More

by JESSICA.MCCORD90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm

Dec 29, 2021

Concordville Nissan responded

Hi, JESSICA.MCCORD90! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Chuck DeSantis, General Manager

Jan 01, 2022

Concordville Nissan responded

Hi Jessica.mccord90, we are very happy to have provided you with such a positive experience! We hope to see you soon!

December 17, 2021

Dealership Rating
Employee Rating

Once my appointment was confirmed everything went great, nice area to work with desks, outlets and wifi. Everyone was very nice More

by BLAAIN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm, Adam Meltz, Everyone was nice. Dont remember the guys name at the counter

Dec 19, 2021

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2021

Dealership Rating
Employee Rating

Great staff, excellent service!Special thanks to Chuck Great staff, excellent service! Special thanks to Chuck DiSantis and Joe in Service!!Thank you More

by MIKECOSTANZO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm, Chuck DiSantis

Dec 17, 2021

Concordville Nissan responded

Mikecostanzo0, we are so happy to read such a great review about Concordville Nissan! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

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