Patrick Horkan | Page 8

Service center did a very poor job of communicating back, I had call them several times, they never oncecalled me back in all 3 days, not even with a quote. It was just text to me. They kept my car in shop I had call them several times, they never oncecalled me back in all 3 days, not even with a quote. It was just text to me. They kept my car in shop for 3 days for a simple state inspection emissions test. Very unhappy with Service front desk person. More

by Vandana_Dubay Verified Customer Verified Customer

Report | Print

The driver’s side carpet and door area were soiled when I picked up the car. There was no protective paper floor mats. It was a rainy day. The young lady and gentleman at the service desk sent the car ba picked up the car. There was no protective paper floor mats. It was a rainy day. The young lady and gentleman at the service desk sent the car back to detailing to correct the problem. Also, The driver’s side upholstery was dirty as well as the steering wheel. More

by BDEMENTO Verified Customer Verified Customer

Report | Print

service was excellent accept 4 lady at the door, she only greets certain people. she didnt thank me, plus looked pretty bored and lazy on the phone. greets certain people. she didnt thank me, plus looked pretty bored and lazy on the phone. More

by thomaskielbasinski78 Verified Customer Verified Customer

Report | Print

Brought it in for inspection and was told it couldn’t be done due to engine light issue. They fixed and Had to reschedule the appt. Could have been treated better in terms of scheduling and priory due to th done due to engine light issue. They fixed and Had to reschedule the appt. Could have been treated better in terms of scheduling and priory due to the time already spent waiting for repair More

by JVISCUSO Verified Customer Verified Customer

Report | Print

The Customer Service is terrific at Concordville- very friendly and fixed by truck ahead of schedule! friendly and fixed by truck ahead of schedule! More

by mas Verified Customer Verified Customer

Report | Print

Efficient, quick, easy to work with. Service rates a 5 every time. Stuff is great! every time. Stuff is great! More

by DBONES0301 Verified Customer Verified Customer

Report | Print

My car was there for almost 2 weeks and I never received a call with an update - I always had to call myself to ask for an update. Many times, my service advisor was unavailable and I was told I’d get a ret a call with an update - I always had to call myself to ask for an update. Many times, my service advisor was unavailable and I was told I’d get a return call and I never did. When I dropped my car off, it was hardly running. After 2 weeks, they told me they found no issues with it, that it was running fine. I picked it up in the same condition as when I dropped it off. I took it to another Nissan dealership a few days later and they found many issues and quickly fixed the problems. I would not return to this location. More

by . Verified Customer Verified Customer

Report | Print

My car was done in good time frame and Thank you for the car wash car wash More

by dkellylandscaping Verified Customer Verified Customer

Report | Print

Dropped off my 2016 Rogue the day before, quality of work was excellent everyone at the dealership was most helpful and pleasant was excellent everyone at the dealership was most helpful and pleasant More

by CROBERTSKI Verified Customer Verified Customer

Report | Print

Great service at the right price , never a problem at Concordville Nissan. I will always have my 2016 Frontier serviced there! Concordville Nissan. I will always have my 2016 Frontier serviced there! More

by pfranzhd1 Verified Customer Verified Customer

Report | Print