Patrick Horkan
Patrick Horkan at Concordville Nissan

Patrick Horkan | Page 7

Service Advisor

Concordville Nissan

452 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.6
198 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs, 8 mos

4.6

198 Reviews

Write a Review

198 Reviews of Patrick Horkan

October 25, 2021

Dealership Rating
Employee Rating

quick and easy - except for the review of having to put in 15 work minimum it was great. More

by sharon.perry.lzqd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I can't remember who i worked with. Patrick??

Dec 06, 2021

Concordville Nissan responded

Hi, sharon.perry.lzqd! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Chuck DeSantis - General Manager

Oct 28, 2021

Concordville Nissan responded

Sharon.perry.lzqd, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2021

Dealership Rating
Employee Rating

Excellent service excellent customer service Very honest Excellent service excellent customer service Very honest clean reputable trustworthy establishment and care very much for their customers and their More

by FAWN380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Glenn, Kathryn Viohl

Dec 06, 2021

Concordville Nissan responded

Hi, FAWN380! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Have a wonderful day! - Chuck DeSantis - General Manager

Oct 28, 2021

Concordville Nissan responded

Fawn380, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! We hope to see you soon!

October 23, 2021

Dealership Rating
Employee Rating

Quick service kept me well informed while I was waiting vehicle was ready on time More

by JVISCUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Nissan responded

Hi, JVISCUSO! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Take care! - Chuck DeSantis - General Manager

Oct 28, 2021

Concordville Nissan responded

Hi Jviscuso! We're so happy we were able to help you out! We look forward to your next visit! Take care!

October 21, 2021

Dealership Rating
Employee Rating

Your service department knows how to treat you. If I need something that is within there power they will help you. More

by theskater
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Joseph Glenn, Kathryn Viohl

Dec 06, 2021

Concordville Nissan responded

Hi, theskater! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Chuck DeSantis - General Manager

October 20, 2021

Dealership Rating
Employee Rating

Don't use them, especially for service. No one called me back after leaving numerous messages. They tried to sell me service that wasn't needed. No one could tell me what my CPO warranty covered. Then ignor More

by R Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Costa, Joseph Glenn, Adam Meltz, David Solomon

Nov 26, 2021

Concordville Nissan responded

we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to Chuck DeSantis at (610) 459-8900. We look forward to hearing from you.

October 20, 2021

Dealership Rating
Employee Rating

Good communication prior to and at appointment but I had to initiate communication concerning status of car More

by PENKROT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Nissan responded

PENKROT, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Chuck DeSantis - General Manager

Oct 23, 2021

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 15, 2021

Dealership Rating
Employee Rating

The service advisors are so helpful and wonderful people. 10/10 I would definitely recommend More

by Ellawill825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Costa, Chuck Desantis, Nate Elliott, Joseph Glenn, Jon Hamm, Jeff Rubin, Sheila Saunders

Dec 06, 2021

Concordville Nissan responded

Hi, Ellawill825! Thank you for the stellar rating. We're delighted to hear that your positive experiences earned us your recommendation. Have a wonderful day! - Chuck DeSantis - General Manager

Oct 19, 2021

Concordville Nissan responded

Hi Ellawill825! We're so happy we were able to help you out! We hope to see you soon!

October 13, 2021

Dealership Rating
Employee Rating

This dealership is clean, friendly, convenient, and provides excellent service. I have been going there for over 7 years now and they have been great to work with! More

by deanna_ng1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Glenn, Kathryn Viohl

Dec 06, 2021

Concordville Nissan responded

Hi, deanna_ng1! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! - Chuck DeSantis - General Manager

October 09, 2021

Dealership Rating
Employee Rating

All the time, Every service, I should go back twice to All the time, Every service, I should go back twice to finish the job right & correct. I must check after their work, to make sure it’s completed co More

by ziadalmudaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Glenn

Dec 06, 2021

Concordville Nissan responded

ziadalmudaris, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Chuck DeSantis - General Manager

Oct 12, 2021

Concordville Nissan responded

Ziadalmudaris, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to Chuck DeSantis at (610) 459-8900 at your earliest convenience and we will do our best to resolve this with you.

October 08, 2021

Dealership Rating
Employee Rating

Car wash, quick sign in, quick sign out, more car power after throttle cleaning. Super! More

by joe68peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Nissan responded

Hi, joe68peter! Thank you for the 5-star review. We're happy to hear that. you left the dealership satisfied with our services. Have a great day! - Chuck DeSantis - General Manager

Oct 12, 2021

Concordville Nissan responded

Joe68peter, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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