Patrick Jeffers | Page 28
Director of Fixed Operations
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
423 Reviews
Write a ReviewDealership Experience
11 yrs, 6 mos
Industry Experience
27 yrs, 7 mos
Specialties & Trainings
NADA Graduate
423 Reviews of Patrick Jeffers
March 06, 2021
I'm glad I choose rothrock because the employees that run the express service are great they always put the customer as a first priority and that means a lot from a customer prospective great to know the peo the express service are great they always put the customer as a first priority and that means a lot from a customer prospective great to know the people who cares More
Other Employees Tagged: Simone McErlean, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche
March 05, 2021
It took a very long time for my car to get fixed or even someone to call me concerning the status of my car, also I noticed after picking up my car I have few scratches on the cyan at the hood. Always say i someone to call me concerning the status of my car, also I noticed after picking up my car I have few scratches on the cyan at the hood. Always say it was a hard time to contact someone and gave me status no one has reported or told me anything concerning those scratches in which my card did not hat when I dropped it offSo customer service it was really poor and protecting property it was horrible as well More
Other Employees Tagged: Simone McErlean, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche
March 04, 2021
We had a great experience when we took our Nissan to be fixed at Rothrock. The customer service was everything we could ask for. Our SUV was fixed quickly and to our complete satisfaction. fixed at Rothrock. The customer service was everything we could ask for. Our SUV was fixed quickly and to our complete satisfaction. More
Other Employees Tagged: Charlene Kratzer
February 27, 2021
Quick and efficient.Ordered parts come quickly and WYANE is the best, he takes good care of his customers. My dad referred me and I’m glad I chose Roth Rock! is the best, he takes good care of his customers. My dad referred me and I’m glad I chose Roth Rock! More
Other Employees Tagged: Wayne Roatche
February 24, 2021
lack of communication,no follow up from the service provider the client needs to follow up ,it was not professional at all.good job thks provider the client needs to follow up ,it was not professional at all.good job thks More
Other Employees Tagged: Simone McErlean, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche
February 18, 2021
Needed leased car inspected. Had no registration, Rothrock error in paperwork. Registration sent to them. 5 hours to resolve. Inspection cost not compensate for inconvenience. Rothrock error in paperwork. Registration sent to them. 5 hours to resolve. Inspection cost not compensate for inconvenience. More
Other Employees Tagged: Eric Gubish
February 18, 2021
I have had another positive experience at Rothrock Service Center. Done in a timely fashion and Patrick was on top of it from start to finish. Waited 15 min to get in the door for a 7:30 appt. came 1 Service Center. Done in a timely fashion and Patrick was on top of it from start to finish. Waited 15 min to get in the door for a 7:30 appt. came 10 minutes earlier and was 2nd in line. You are lucky to have Patrick in your company. More
Other Employees Tagged: Charlene Kratzer

