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Patrick Koballa
278 Reviews
Pat has been in the Automotive Business in Wilmington since 1994 and will be at Coastal Kia exclusively to assist with your automotive needs. A Truly Exceptional Experience is what each customer deserves on every visit to Coastal Kia.
Read moreDealership Experience
8 yrs, 6 mos
Industry Experience
41 yrs, 6 mos
Languages Spoken
English
278 Reviews
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278 Reviews of Patrick Koballa
February 18, 2019
Great Service It is always a pleasure to work with Sam and Bob in the Service Dept. As I know, sometimes it can get very busy, but they are always quick to assist m It is always a pleasure to work with Sam and Bob in the Service Dept. As I know, sometimes it can get very busy, but they are always quick to assist me as fast as possible if there’s a need with my Optima that I purchased there. If there’s any questions about anything, they have the answers. I was very satisfied with my last service appt. there and I know I’ll be completely satisfied with all future appointments. Thank you Sam, Bob, and Service Dept. More
by KELLYGJOHNSON1
Verified CustomerOther Employees Tagged: John Wigger , Bernie Brust, Peggy Roberts
February 15, 2019
Everything was as expected and beyond! Service was done in time and everything was really professional! Got a free car wash which I was surprised about! Super happy customer! Will return! Service was done in time and everything was really professional! Got a free car wash which I was surprised about! Super happy customer! Will return! More
by ISABELLE.MAIER0302
Other Employees Tagged: John Wigger , Bernie Brust, JP Nicholas, Peggy Roberts
February 11, 2019
Another awesome experience !!! This is the 3rd time in less than a year that have dealt with Coastal Kia. Can't say enough about the service and dealings that I have had with them. This is the 3rd time in less than a year that have dealt with Coastal Kia. Can't say enough about the service and dealings that I have had with them. I will return again down the road to purchase another vehicle from salesman Kelvin Swinson and Pat Koballa. More
by Randy
Other Employees Tagged: Kelvin Swinson
February 07, 2019
Great Service Service team couldn't have been more gracious. Keep up the good work. They go out of their way to make sure you are satisfied.Frank Williams. Service team couldn't have been more gracious. Keep up the good work. They go out of their way to make sure you are satisfied.Frank Williams. More
by FrankWilliams
February 06, 2019
Convenient, Professional, Fast, and thorough service I used the Kia on line appointment tool to schedule my maintenance service and I got reminders for confirmation. The team makes the process convenient I used the Kia on line appointment tool to schedule my maintenance service and I got reminders for confirmation. The team makes the process convenient from the time you drive up and hand over your keys until the time your car is ready. They offer you a ride, if one is needed; you get free coffee, water and snacks while waiting. They even had a drawing for a free TV. The entire staff is very professional and friendly in their service to me and other customers. It takes very little time to get checked-in with a worksheet of your desired maintenance checks. Explanations are given for any needed repairs such as in my case, new brake pads. I was not surprised, the team mentioned this was coming from my last visit, so it was time. Although I chose to wait on site, the entire process was done in under 2 hours and the time went by fast. No complaints here. They are thorough in talking line by line on the billing so I had a good understanding of what was charged. Again, it was reasonable and affordable. I got a free car wash and drove away a happy customer. More
by Heidi982
Other Employees Tagged: John Wigger , JP Nicholas
February 05, 2019
Great Customer awareness and satisfaction. Over the years my wife and I have bought many new cars From Chevy trucks to BMW's and we know of the quality of KIA! We also have had dealings with Pa Over the years my wife and I have bought many new cars From Chevy trucks to BMW's and we know of the quality of KIA! We also have had dealings with Pat Koballa over the years and found him to be straight forward and honest. Like with any new car there is always a minor thing or two which needs attention from the dealership. "Coastal Kia" could not have been more attentive to our needs and know going forward they will ALWAYS be there when we need them! It is refreshing to walk into a dealership and feel welcomed, then talk to a sales person who obviously knows the product. More
by BFD50MD
Other Employees Tagged: Bernie Brust, JP Nicholas, Steve Kramer ,Haywood McDonald, Bob Tomlin ( all great folks )
February 05, 2019
Coastal Kia Experience I had an extremely pleasant experience with next to no pressure. I had intended to just test drive a few vehicles and come back at a later time if I w I had an extremely pleasant experience with next to no pressure. I had intended to just test drive a few vehicles and come back at a later time if I was interested. I went after work and found myself driving home in a new Kia Soul a short time later. The staff was friendly and very efficient! More
by jenacobb5017
Other Employees Tagged: Michael Lewis & Haywood McDonald
January 30, 2019
First service for 2019 Sorento SXL 7k miles Moved to Wilmington area in 2016 and introduced my then 2014 Sorento SXL to the dealership for my new service dealership. I was very happy with the se Moved to Wilmington area in 2016 and introduced my then 2014 Sorento SXL to the dealership for my new service dealership. I was very happy with the service from the get go. Then in July 2018 while having the 60K mile service, the dealership was being taken over by a new owner so I walked into the showroom. In there was my exact Black SXL but a brand new 2019 version and it was love a first sight. I met the new owner Pat Koballa who explained his plans for the dealership and the new name Coastal, and I told him I was extremely happy with the past performance and looked forward to the new Coastal name and what he has in store for the dealership. That conversation changed to so IF I trade my 2014 in for this 2019, what's it going to cost me. The rest is history and I would not have done the trade if I felt the deal was not good for either of us and I dove that car out of the showroom and home that day. So my first service 6 months after purchase and 6 months into their deanship make over, I was even more happy then in the past. Pat Koballa and his sales and service teams are amazing and I am a very happy Coastal Kia customer! I rate the entire dealership A++ More
by SDMARTINO
Other Employees Tagged: John Wigger
January 25, 2019
Very good service The service was great and the gentlemen was very helpful and answer all the question I need about my car I would tell other about The service was great and the gentlemen was very helpful and answer all the question I need about my car I would tell other about More
by STEPHANIELWHITE85
Other Employees Tagged: John Wigger , Bernie Brust, JP Nicholas, Peggy Roberts, Sam
January 24, 2019
Best dealer experience ever. Bought an off lease 2015 Sorrento bout 18 months ago at a great price. Kudos to the service department ever since. After Hurricane Florence I saw my Bought an off lease 2015 Sorrento bout 18 months ago at a great price. Kudos to the service department ever since. After Hurricane Florence I saw my roof beginning to peel down to the primer. Brought it in and asked for repainting...The service department got permission for the body shop to repaint my entire roof. They even removed and replaced the windshield..What a surprise. Picked it up after a week, and the entire car was so clean, both inside and outside that it looked showroom new. What a terrific organization. Mr. Koballa shout be proud.. More
by DetJoe
Other Employees Tagged: John Wigger , Peggy Roberts, Steve in service
