Patrick Koballa | Page 26

Great Customer awareness and satisfaction. Over the years my wife and I have bought many new cars From Chevy trucks to BMW's and we know of the quality of KIA! We also have had dealings with Pa Over the years my wife and I have bought many new cars From Chevy trucks to BMW's and we know of the quality of KIA! We also have had dealings with Pat Koballa over the years and found him to be straight forward and honest. Like with any new car there is always a minor thing or two which needs attention from the dealership. "Coastal Kia" could not have been more attentive to our needs and know going forward they will ALWAYS be there when we need them! It is refreshing to walk into a dealership and feel welcomed, then talk to a sales person who obviously knows the product. More

by BFD50MD Verified Customer Verified Customer

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Coastal Kia Experience I had an extremely pleasant experience with next to no pressure. I had intended to just test drive a few vehicles and come back at a later time if I w I had an extremely pleasant experience with next to no pressure. I had intended to just test drive a few vehicles and come back at a later time if I was interested. I went after work and found myself driving home in a new Kia Soul a short time later. The staff was friendly and very efficient! More

by jenacobb5017 Verified Customer Verified Customer

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First service for 2019 Sorento SXL 7k miles Moved to Wilmington area in 2016 and introduced my then 2014 Sorento SXL to the dealership for my new service dealership. I was very happy with the se Moved to Wilmington area in 2016 and introduced my then 2014 Sorento SXL to the dealership for my new service dealership. I was very happy with the service from the get go. Then in July 2018 while having the 60K mile service, the dealership was being taken over by a new owner so I walked into the showroom. In there was my exact Black SXL but a brand new 2019 version and it was love a first sight. I met the new owner Pat Koballa who explained his plans for the dealership and the new name Coastal, and I told him I was extremely happy with the past performance and looked forward to the new Coastal name and what he has in store for the dealership. That conversation changed to so IF I trade my 2014 in for this 2019, what's it going to cost me. The rest is history and I would not have done the trade if I felt the deal was not good for either of us and I dove that car out of the showroom and home that day. So my first service 6 months after purchase and 6 months into their deanship make over, I was even more happy then in the past. Pat Koballa and his sales and service teams are amazing and I am a very happy Coastal Kia customer! I rate the entire dealership A++ More

by SDMARTINO Verified Customer Verified Customer

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Very good service The service was great and the gentlemen was very helpful and answer all the question I need about my car I would tell other about The service was great and the gentlemen was very helpful and answer all the question I need about my car I would tell other about More

by STEPHANIELWHITE85 Verified Customer Verified Customer

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Best dealer experience ever. Bought an off lease 2015 Sorrento bout 18 months ago at a great price. Kudos to the service department ever since. After Hurricane Florence I saw my Bought an off lease 2015 Sorrento bout 18 months ago at a great price. Kudos to the service department ever since. After Hurricane Florence I saw my roof beginning to peel down to the primer. Brought it in and asked for repainting...The service department got permission for the body shop to repaint my entire roof. They even removed and replaced the windshield..What a surprise. Picked it up after a week, and the entire car was so clean, both inside and outside that it looked showroom new. What a terrific organization. Mr. Koballa shout be proud.. More

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Customer Service Everyone takes great care of the customers. They are true 5 stars. I would recommend Coastal Kia to friends and associates.. Great job guys! Thank yo Everyone takes great care of the customers. They are true 5 stars. I would recommend Coastal Kia to friends and associates.. Great job guys! Thank you More

by studerserv Verified Customer Verified Customer

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Couldn’t ask for better service We had a scheduled appointment. The service manager greeted me promptly. We went over exactly what was going to be done. It was ready earlier than pro We had a scheduled appointment. The service manager greeted me promptly. We went over exactly what was going to be done. It was ready earlier than promised. We bought our new car seven months ago. Everyone from our sales associate to the finance department to the service department has been extremely helpful. I would buy another car from this dealership. More

by PMRABUN Verified Customer Verified Customer

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the whole process was painless and efitient. because the salesman was professional/courteous/friendly/ and every thing I was told on the phone was exactly what was done for me no surprises. because the salesman was professional/courteous/friendly/ and every thing I was told on the phone was exactly what was done for me no surprises. More

by ROBWADMAN Verified Customer Verified Customer

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Good guys Had an issue but Pat went out of his way to make sure all was good. Would recommend them. Good guys. I appreciate his assistance. My salesman Steve ma Had an issue but Pat went out of his way to make sure all was good. Would recommend them. Good guys. I appreciate his assistance. My salesman Steve made me a good deal on my Kia Soul. I'm very pleased with the purchase. More

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Coastal Kia is top notch Professional. And very personal Pat and his staff are on the ball with their culture at Coastal Kia. I recommend this place to all car buyers. Professional. And very personal Pat and his staff are on the ball with their culture at Coastal Kia. I recommend this place to all car buyers. More

by PAULCAIRNEY67 Verified Customer Verified Customer

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