Patrick Spencer | Page 20

Salesman was super friendly. Although something went wrong on their end and getting a call back is a struggle! And reception answering phone don’t let you finish your sentence be Although something went wrong on their end and getting a call back is a struggle! And reception answering phone don’t let you finish your sentence before transferring your call. More

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This process was so easy and simple. Eros kept in communication with me and updated me on every RAV 4 that was coming in until we found the one I wanted. The pick up process was also so Eros kept in communication with me and updated me on every RAV 4 that was coming in until we found the one I wanted. The pick up process was also so easy and friendly and I can’t recommend them enough. More

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Very professional friendly and helpful staff. Seamless and easy purchase with great service. Highly recommend this location to all and will be returning for my next purchase. Seamless and easy purchase with great service. Highly recommend this location to all and will be returning for my next purchase. More

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We got 2022 Toyota RAV4 hybrid from Royal Moore Toyota. Due to supply issue it was quite a waiting time to get our preferred trim and specifications. We are happy that we got our car finally and the whole Due to supply issue it was quite a waiting time to get our preferred trim and specifications. We are happy that we got our car finally and the whole process of buying the car including all car loan formalities were went really smooth. Overall it was a good experience to get our first new car. Thanks to Eros and Spencer for making our life easy. 😊 More

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Eros and Spencer were great to work with and I absolutely love my new truck, very glad that I went to Royal Moore! love my new truck, very glad that I went to Royal Moore! More

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Nice n easy, thanks bois! Took good care of me. Much appreciated. Three more words. Took good care of me. Much appreciated. Three more words. More

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Huge shout out to this dealership for not only correcting and making right a bad experience but going way above and beyond to make my wife and I feel like family. From day one, Jessica treated us correcting and making right a bad experience but going way above and beyond to make my wife and I feel like family. From day one, Jessica treated us with respect and care. She was easy to talk to and was always professional and polite. It was obvious that she truly cared about us and wanted our experience to be memorable and rewarding. I think she was just as excited as we were when we finally received our new Sienna! :) Also, a huge thank you to general manager David Denney. He handled our situation with respect and concern. He honored a previous agreement made by the general manager before him and made us feel appreciated as a customer. I truly believe Royal Moore Toyota is in good hands now! :) The day we arrived at the dealership to pick up our new van we were immediately met by Jordan who came in on his day off to help coordinate and assist our purchase. This was the first time in my life buying a car where I felt relaxed and at peace with it. Jordan was funny, polite and very knowledgable. Finally, the last step in our buying process was signing paperwork with Patrick. He, too, made us feel comfortable. He explained everything to us and had a "father" figure deamenor and was very professional. Lastly, my wife and I can't express our thanks and gratitude enough. There were many times throughout this past year that the dealership could have treated us differently and worry about making more money than doing what was right. There are many dealerships our there right now that only care about making money. Royal Moore Toyota is definitely NOT one of them. They care about their customers and care about doing what is right! More

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One of the most stressful times in my life has been shopping for a new car. I am 55 years young and have bought 5 brand new cars. This one is the only one that was zero stress. From the time I drove on shopping for a new car. I am 55 years young and have bought 5 brand new cars. This one is the only one that was zero stress. From the time I drove on to the lot with my old car, until the time I drove off with my new car, we were treated like royalty. Thanks Josh!!! My wife and I are 110% satisfied!!! More

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Eros Mendoza was a great person and helped me with finishing the deal. Thank you Eros finishing the deal. Thank you Eros More

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Eros was great to work with. Patrick Spencer was rude and pompous. Never coming back. Patrick Spencer was rude and pompous. Never coming back. More

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