Great customer service ,excellent experience, very nice
group of people . I would definitely recommend to all.
group of people . I would definitely recommend to all.
More
by Ed1506
Service Price Transparency
Jan 06, 2025 -
Mercedes-Benz of Boston responded
Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Boston provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!
Patrick helped me out during the whole maintenance
process. It includes the worry-free ride service and smooth, yet swift service.
process. It includes the worry-free ride service and smooth, yet swift service.
More
by marcusmaaaa
Service Price Transparency
Jan 02, 2025 -
Mercedes-Benz of Boston responded
Hi Marcus, we're delighted to hear that Patrick provided you with a seamless maintenance experience at Mercedes-Benz of Boston. Thank you for sharing your positive feedback, and we look forward to serving you again in the future! Safe travels!
Patrick took me without appointment when I had an
emergency notice. I always had excellent services at the same place for over 30 years.
emergency notice. I always had excellent services at the same place for over 30 years.
More
by HHAN
Service Price Transparency
Jan 02, 2025 -
Mercedes-Benz of Boston responded
We're delighted to hear that Patrick and the team at Mercedes-Benz of Boston were able to assist you promptly during your emergency. Thank you for trusting us with your service needs over the past 30 years! Safe travels!
Everything was done according to previous agreements and
discount rebate was submitted.
I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected.
Also
discount rebate was submitted.
I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected.
Also, after Porsche experience for 20 years, I never had loaner of lower class even, always next years and more upscale
More
by mukhaelyan
Service Price Transparency
Other Employees Tagged:
Jimmy
Dec 23, 2024 -
Mercedes-Benz of Boston responded
Hi Mukhaelyan, thank you for sharing your feedback with us. We're glad to hear that everything went according to plan at Mercedes-Benz of Boston. We appreciate your input regarding the loaner experience and will consider it for future improvements! Safe travels!
Thank you for such excellent service, Patrick.
You definitely made everything looked easy. Happy Holidays!!
You definitely made everything looked easy. Happy Holidays!!
More
by nguyenk02
Service Price Transparency
Dec 20, 2024 -
Mercedes-Benz of Boston responded
Nguyenk02, we're delighted to hear that Patrick provided excellent service at Mercedes-Benz of Boston. Wishing you a Happy Holidays and many joyful drives ahead!
Attentive to detail and ensures customer satisfaction.
Facility is clean and all if the employees are friendly.
Facility is clean and all if the employees are friendly.
More
by Georgetsg
Dec 01, 2024 -
Mercedes-Benz of Boston responded
Hi Georgetsg, thank you for highlighting the attentive service and friendly atmosphere at Mercedes-Benz of Boston. We're delighted to know our team made a positive impression on your visit! Have a great ride!
I have had my Smart Car serviced at Mercedes-Benz of
Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The
Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The most recent repairs required new wheel bearings and replacing an axle, but the car now drives like practically new.
More
by hugh_fortwo
Service Price Transparency
Nov 27, 2024 -
Mercedes-Benz of Boston responded
Hugh, thank you for trusting Mercedes-Benz of Boston with your Smart Car's service needs over the years! We're delighted to hear that our team has consistently provided proficient and courteous care. We appreciate your loyalty and look forward to continuing to serve you in the future!
The service team was accommodating and very helpful in
diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day.
diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day.
More
by abc9
Service Price Transparency
Nov 20, 2024 -
Mercedes-Benz of Boston responded
We're glad to hear that our service team at Mercedes-Benz of Boston was able to assist you effectively and accommodate your needs. Thank you for sharing your experience, and we appreciate your understanding regarding the timing!
The service at Mercedes Boston is always great.
Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy.
Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy.
More
by mxf
Nov 19, 2024 -
Mercedes-Benz of Boston responded
Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to know our team always provides professional and patient service. We appreciate your trust in us and look forward to serving you again next time!
The Service Dept and especially Patrick are excellent at
HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on
HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on typical driving wear. They get work done quickly and provide new, top-quality loaner vehicles you may prefer to keep!
More
by jfperroncello
Service Price Transparency
Nov 06, 2024 -
Mercedes-Benz of Boston responded
We're delighted to hear that Patrick and the Service Department at Mercedes-Benz of Boston provided you with honest, efficient service. It's great to know you appreciated the detailed reports and quality loaner vehicles. Thank you for sharing your experience!