Patrick Zimmerman | Page 29

Always Great Service All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! More

by ebeck1 Verified Customer Verified Customer

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Excellent customer service Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. More

by aanih Verified Customer Verified Customer

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Excellent Service quick and efficient They are always professional and have you in and out quickly. The staff are fantastic to deal with and always take the minute needed to explain what They are always professional and have you in and out quickly. The staff are fantastic to deal with and always take the minute needed to explain what they did to your vehicle. More

by JohnM Verified Customer Verified Customer

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Best service Cortese Ford's service is the best in service across the board in an top automotive industry within the Rochester NY area. Patrick Zimmerman is aweso Cortese Ford's service is the best in service across the board in an top automotive industry within the Rochester NY area. Patrick Zimmerman is awesome to work with and is one of the very best in the industry. More

by nnardone14450 Verified Customer Verified Customer

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Over Priced Labor Vehicle was in for Recall Notice and Inspection. Needed new rear shocks for my 2010 Ford Escape to pass inspection, these were not struts where the sp Vehicle was in for Recall Notice and Inspection. Needed new rear shocks for my 2010 Ford Escape to pass inspection, these were not struts where the springs needed removed and compressed, just regular 2 point fixed locations. Price per shock was OK, but Labor to install was over $225. I have been to other service garages over 40 years and Never paid this much for installation, but I needed the inspection done as it was the end of the month. I would highly question the labor rate if other work is required again. More

by mbilly Verified Customer Verified Customer

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Employees providing service We felt the employees were polite and efficient, when we were concerned about the problem they took extra time to be sure it was resolved. They detec We felt the employees were polite and efficient, when we were concerned about the problem they took extra time to be sure it was resolved. They detected our problem and were able to fix it promptly and even advised us of a recall which they also fixed. More

by RPDJC Verified Customer Verified Customer

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The Works Oil change, tire rotation, and pressure check • Brake Inspection • Vehicle Check-Up • Fluid Top-Off • Battery Test • Filter Check • Belts and Ho Oil change, tire rotation, and pressure check • Brake Inspection • Vehicle Check-Up • Fluid Top-Off • Battery Test • Filter Check • Belts and Hoses Check All completed quickly. Service advisor Patrick Zimmerman is the best. More

by rgray9 Verified Customer Verified Customer

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Warranty services Fast and friendly. Good waiting area with WiFi so I could work while I waited. Would recommend dealership to friends and family. Good reminder syst Fast and friendly. Good waiting area with WiFi so I could work while I waited. Would recommend dealership to friends and family. Good reminder system More

by mdibacco Verified Customer Verified Customer

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Comfortable, I trust them I have been coming to the dealership since I purchased the vehicle. Darren and his team always make me feel like one of the family and welcome. I tr I have been coming to the dealership since I purchased the vehicle. Darren and his team always make me feel like one of the family and welcome. I trust him and he takes my concerns seriously. I would bring any car I own here. I know that I will get an honest job done. More

by kyderr Verified Customer Verified Customer

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Great job! Patrick was on top of my recent service call from the very beginning. Couldn’t be happier! I’d bring my car to Cortese for service again! Patrick was on top of my recent service call from the very beginning. Couldn’t be happier! I’d bring my car to Cortese for service again! More

by mjbasile585 Verified Customer Verified Customer

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