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Tony Nissan

Waipahu, HI

4.7
1,749 Reviews
Call Dealership (808) 680-7150
View Awards

94-1299 Ka Uka Blvd

Waipahu, HI

96797

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1,749 Reviews of Tony Nissan

May 08, 2025

Worst service dealer. Bad customer service. Bad or no communication. Had my leaf for 6 months to replace my defective battery cell and I had to chase them for information More

by alancyn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Factora
Report | Print
May 09, 2025 -

Tony Nissan responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to Stan Mull our Service Manager at smull@tonygroup.com or 808-680-7169 so we may assist you in moving forward towards a resolution.

May 07, 2025

Great customer service ! Matthew service writer always on it ! Gets me in and out ! Always nice to see Aloha ! Mahalo Matthew! Rich Parmenter More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cardenas
Report | Print
May 09, 2025 -

Tony Nissan responded

Hello Rich, we're happy you found our staff to be so supportive during your experience here at Tony Nissan. We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2025

Tony Nissan is a great place to have your service work done. The Dealership is always clean and pleasant. The staff is polite and helpful and the work is value priced. Ryan Batista the service advisor is More

by Redsetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista
Report | Print
May 09, 2025 -

Tony Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tony Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2025

Friendly and very fast service. And they let you know everything that need to do for the next service More

by Villartiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista
Report | Print
May 06, 2025 -

Tony Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 22, 2025

Excellent customer service . Jason and Matthew help senior like me.I will recommend my friend to Tony Nissan. More

by mieko96789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Ming, Jason Komori, Matthew Cardenas
Report | Print
Apr 24, 2025 -

Tony Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2025

I have been working with Ryan for three and a half years. He has always given me the best service to maintain my vehicle. I will continue to call Ryan for Any future concerns with my car. More

by david.mow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista
Report | Print
Apr 14, 2025 -

Tony Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tony Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2025

This dealership always has amazing customer service. Tommy is very attentive and prompt when making a deal. More

by Achunming03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kawata, Tommy Chun-Ming, Joe Lacuesta
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Apr 08, 2025 -

Tony Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2025

So far the dealership is very good. Bought a new van from them the salesman was smart & helpf didn’t push at all & great deal. Have had a lease for Them for a few years great service More

by Jess_Kaala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Abordo, Tommy Chun-Ming, Jason Komori, Francis Hoang, Ethan Karr, Thomas Factora
Report | Print
March 26, 2025

Great customer service. very attentive and informative. The car was done within 2 hours of my arrival. More

by kuuipo95_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Karr
Report | Print
March 24, 2025

I have taken my Nissan to the Tony Group for five years. They have been professional, polite and accommodating. They also offer frequent service specials to make the cost of maintenance reasonable. More

by Redsetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista, Ethan Karr
Report | Print
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