Patti O

Very clean and professional. The person I had was just stating. If l had a question and he couldn't answer he apologized and got help. The person I had was just stating. If l had a question and he couldn't answer he apologized and got help. More

by DAVESUPRAK Verified Customer Verified Customer

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Have all the service work on our Grand Cherokee performed at Palmen. Have always dealt with Patti. No complaints. The Service Department is the main reason we buy our cars ( last 4 Jeeps ) at Palmen, at Palmen. Have always dealt with Patti. No complaints. The Service Department is the main reason we buy our cars ( last 4 Jeeps ) at Palmen, More

by Road Runner Verified Customer Verified Customer

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Very pleased with my experience with this dealership. My third Ram 1500 purchased from Palmen and have always been treated with respect and fairness. My third Ram 1500 purchased from Palmen and have always been treated with respect and fairness. More

by BOBWEDDEL Verified Customer Verified Customer

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Very quick with diagnosis of problem. Explained the fix and cost well, plus had the vehicle done before the end of the day. Explained the fix and cost well, plus had the vehicle done before the end of the day. More

by dkmeyers2009 Verified Customer Verified Customer

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The team at Palmen’s service department are always informative, helpful, and friendly. Their prices are very reasonable and I am confident in the quality of their work. informative, helpful, and friendly. Their prices are very reasonable and I am confident in the quality of their work. More

by Travelin_Gal Verified Customer Verified Customer

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I won't recommend anyone buying from you as I never received any return communication on the problem I had with my jeep when delivered because the salesman made a mistake. received any return communication on the problem I had with my jeep when delivered because the salesman made a mistake. More

by URBWDLF Verified Customer Verified Customer

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Palmen Dodge Chrysler Jeep of Racine has taken care of all my service needs, on my 2019 Jeep Grand Cherokee, with respect and quality workmanship i would recommend this dealership . all my service needs, on my 2019 Jeep Grand Cherokee, with respect and quality workmanship i would recommend this dealership . More

by dstika1 Verified Customer Verified Customer

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There was some contention when I got to the dealership. I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took c I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took care of me and was extremely customer friendly. I was very happy when I left the dealership. More

by puzzlemaster Verified Customer Verified Customer

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Everyone is great and so pleasant to work with. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff. More

by mmarks Verified Customer Verified Customer

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The final bill seemed a little pricey (one hundred dollars) for an oil change and rotation. dollars) for an oil change and rotation. More

by scottsikora Verified Customer Verified Customer

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