Patti O | Page 17

I've came in twice for an oil change for my wifes new jeep, been told it's only by appointment. With my wife going through chemo, doctor appointments, and bringing the kids to and from school it's just jeep, been told it's only by appointment. With my wife going through chemo, doctor appointments, and bringing the kids to and from school it's just not possible for us. I ended up changing the old myself. Also, I've spent about $4500 in new mopar parts for my charger, mainly through other dealers. Out of that 4500, I've spent 400 with palmen. You guy offer absolutely no deals, sales on any parts, always charge me list price. Very dissatisfied.. More

by gbodyassassins Verified Customer Verified Customer

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Service Center has always taken great care of me, and it doesn't matter which individual you work with. Tim, Patti, Jim, etc. Great people, great focus, great service. doesn't matter which individual you work with. Tim, Patti, Jim, etc. Great people, great focus, great service. More

by joeadamek Verified Customer Verified Customer

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Been a customer at Palmer Dodge Chrysler Jeep of Racine for many, many years. Service is always great and Patti is one in a million.Always listens to what you have to say and makes you feel comfortable wh for many, many years. Service is always great and Patti is one in a million.Always listens to what you have to say and makes you feel comfortable while explaining the service to be performed..She bends over backwards for her customers. Very satisfied with Patti as she’s always smiling and friendly. Love the shuttle service they offer also. More

by Alfa3 Verified Customer Verified Customer

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Everyone at the Pullman in Racine was very much helpful check out fast knowledge of the truck we bought and your service department had a lot of knowledge about the 07 jeep that we brought in to have work check out fast knowledge of the truck we bought and your service department had a lot of knowledge about the 07 jeep that we brought in to have work done can’t complain about anything there More

by mrn2657 Verified Customer Verified Customer

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Patty in service department has 💯 percent costumer service and the lady at the desk where you pay she a nice person she works in the am service and the lady at the desk where you pay she a nice person she works in the am More

by garytownsend449 Verified Customer Verified Customer

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Patti was awesome. First time going to Palmen. She got me all the answers to my questions. Service was great and shuttle service. Overall great service. me all the answers to my questions. Service was great and shuttle service. Overall great service. More

by Dan Van Verified Customer Verified Customer

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Patti is the best . I walk in the door she’s right there with my paperwork. She is a very pleasant person, always has a smile for the customers. Hope you’re paying well. Jim does a good job also, I just don with my paperwork. She is a very pleasant person, always has a smile for the customers. Hope you’re paying well. Jim does a good job also, I just don’t deal with him as often. More

by larryo7540 Verified Customer Verified Customer

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Always a pleasure working with Patty. Never try’s to push additional or unnecessary work or costs on me. Her honesty and kindness is very much appreciated. additional or unnecessary work or costs on me. Her honesty and kindness is very much appreciated. More

by chris.moericke Verified Customer Verified Customer

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I arrived 15min earlier and after 3 min, Patty asked me for my last name. After I answered, even not having anyone behind me, she told my Appointment was with Tim and that I should wait for him. Then I wai for my last name. After I answered, even not having anyone behind me, she told my Appointment was with Tim and that I should wait for him. Then I waited for about 10min for Tim (he was not delayed), 10min that I could have used to do another important thing if Patyy had stepped up and attended me. While being attended by Tim, everything was fine. More

by CHRISTIAN.ROSSI Verified Customer Verified Customer

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Patti was wonderful once again taking getting my car in and taking care of the problem. The extended warranty didn’t cover the problem so it was expensive to have it done there but Patti was terrific!! and taking care of the problem. The extended warranty didn’t cover the problem so it was expensive to have it done there but Patti was terrific!! More

by Guyskido Verified Customer Verified Customer

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