Patti O
Patti O at Palmen Dodge Chrysler Jeep Of Racine

Patti O | Page 18

Service Advisor

Palmen Dodge Chrysler Jeep Of Racine

8320 Washington Ave
Racine, WI 53406

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5.0
608 Reviews
5.0

608 Reviews

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608 Reviews of Patti O

April 08, 2021

Dealership Rating
Employee Rating

The jeep needed a lot of little things done. It is running great now. Everything went very well. Pattie is so nice to easy to talk to. You guys are awesome! More

by Kathrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 08, 2021

Dealership Rating
Employee Rating

I bought 3 vheicles from there i loved all of them. They treat me like family. The service dept. Is great. Plus they always wash my car after service. More

by DAVELEGATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teddy Hendrix

April 07, 2021

Dealership Rating
Employee Rating

Great service! Thank you so much. Everything was great until I got to this TWENTY FIVE word minimum review? This minimum is why people don’t spend the time doing reviews... For real! But, than More

by walek_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 07, 2021

Dealership Rating
Employee Rating

I'm very pleased with the palmen service department, for a dealership the prices are as expected and I know repairs are done correctly, the employees are there to help and are very knowledgeable and underst More

by RB1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 02, 2021

Dealership Rating
Employee Rating

Had such a great experience with Randy, we will be going to him for any future vehicle needs! Pattie in the service department is our families favorite, she goes above and beyond to make every experience en More

by Kendrazarletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Rogers

April 02, 2021

Dealership Rating
Employee Rating

Patti is fabulous... always friendly, helpful and knowledgeable. Wally is also very good although I have not seen him the last few times my car was in for service. More

by Faye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wally Clark

April 02, 2021

Dealership Rating
Employee Rating

Very happy with Palmen. Vince Gedgaudas was my salesman .He answered all my questions & found the truck I wanted. He was very knowledgeable about everything on the truck. I will buy from Palmen again. More

by larryo7540
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman, Vince Gedgaudas, Steve

April 01, 2021

Dealership Rating
Employee Rating

I have been buying vehicles from this dealership since 1991. I am satisfied with the service and will buy my next vehicle here, again. I trust Patti in the service depth. And Tom Berlin in sales. More

by susanbalcerek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Berlin

April 01, 2021

Dealership Rating
Employee Rating

Palmen Jeep always provides the best service. Patti is an outstanding service technician who takes care of all my needs and is very proactive in reaching out More

by chk262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 01, 2021

Dealership Rating
Employee Rating

The lady I worked with was very rude. Acted as if I couldn’t comprehend because I asked her what exactly was the recall on my vehicle. I will never come here again. More

by Tstory99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Apr 15, 2021

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as we value all customer input. I attempted to reach out to you on 4/1, when we originally received the review, and apologize that you left here feeling this way. Additionally, I spoke to your advisor, who also apologizes but does not recall anything that she felt would have given you this impression. If you have the time, I would appreciate it if you could contact me to provide more specific details as I would definitely like to regain your trust in our service department. You can reach me using my direct contact info below or by privately responding here on DealerRater. Thank-you again and have a nice day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

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