Patti O
Patti O at Palmen Dodge Chrysler Jeep Of Racine

Patti O | Page 18

Service Advisor

Palmen Dodge Chrysler Jeep Of Racine

8320 Washington Ave
Racine, WI 53406

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4.9
614 Reviews
4.9

614 Reviews

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614 Reviews of Patti O

April 13, 2021

Dealership Rating
Employee Rating

Wally just seems to be lacking in customer service skills completely. I dread having to bring my vehicle in for service because of him. The lacking service department is the only reason why I would not want More

by Paty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Wally Clark

Apr 28, 2021

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as all customer input is considered valuable. I tried reaching out to you with alternative appointment/advisor options when we originally received this on 4/14, but received no response. If you would like to discuss anything further, please feel free to contact me directly, either privately here on DealerRater or using my contact information below. Please know that we appreciate your business and would like the opportunity to restore your trust in Palmen. Thank-you for your time and have a nice day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

April 13, 2021

Dealership Rating
Employee Rating

Very professional service rep and did the work in a timely manner. Patti was very knowledgeable. The schuttle person Gordy was very pleasant and friendly. More

by Lindaroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 13, 2021

Dealership Rating
Employee Rating

Service is always good. Always get in on time & it usually takes about the amount of time they tell me. I’m very happy with the service I get there. More

by larryo7540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman

April 10, 2021

Dealership Rating
Employee Rating

Patti is the best. Professional every visit. Very nice, honest, explains everything from start to finish. I drive to Racine just so I can have Patti help me. More

by PACKERFRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 10, 2021

Dealership Rating
Employee Rating

Always have had a positive experience with Palmen. Staff are friendly and not pushy, which i appreciate that style. Vehicle prices are competitive. The only down side is it takes a bit to long to finish the More

by K daws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Krikau , Ron Ward

April 08, 2021

Dealership Rating
Employee Rating

Very clean, very helpful staff. I drive from Milwaukee just to get truck serviced. Its been a great experience with all since buying my truck🚚 More

by Shehn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 08, 2021

Dealership Rating
Employee Rating

The jeep needed a lot of little things done. It is running great now. Everything went very well. Pattie is so nice to easy to talk to. You guys are awesome! More

by Kathrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 08, 2021

Dealership Rating
Employee Rating

I bought 3 vheicles from there i loved all of them. They treat me like family. The service dept. Is great. Plus they always wash my car after service. More

by DAVELEGATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teddy Hendrix

April 07, 2021

Dealership Rating
Employee Rating

Great service! Thank you so much. Everything was great until I got to this TWENTY FIVE word minimum review? This minimum is why people don’t spend the time doing reviews... For real! But, than More

by walek_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 07, 2021

Dealership Rating
Employee Rating

I'm very pleased with the palmen service department, for a dealership the prices are as expected and I know repairs are done correctly, the employees are there to help and are very knowledgeable and underst More

by RB1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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