Patti O
Patti O at Palmen Dodge Chrysler Jeep Of Racine

Patti O | Page 19

Service Advisor

Palmen Dodge Chrysler Jeep Of Racine

8320 Washington Ave
Racine, WI 53406

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4.9
614 Reviews
4.9

614 Reviews

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614 Reviews of Patti O

April 02, 2021

Dealership Rating
Employee Rating

Had such a great experience with Randy, we will be going to him for any future vehicle needs! Pattie in the service department is our families favorite, she goes above and beyond to make every experience en More

by Kendrazarletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Rogers

April 02, 2021

Dealership Rating
Employee Rating

Patti is fabulous... always friendly, helpful and knowledgeable. Wally is also very good although I have not seen him the last few times my car was in for service. More

by Faye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wally Clark

April 02, 2021

Dealership Rating
Employee Rating

Very happy with Palmen. Vince Gedgaudas was my salesman .He answered all my questions & found the truck I wanted. He was very knowledgeable about everything on the truck. I will buy from Palmen again. More

by larryo7540
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman, Vince Gedgaudas, Steve

April 01, 2021

Dealership Rating
Employee Rating

I have been buying vehicles from this dealership since 1991. I am satisfied with the service and will buy my next vehicle here, again. I trust Patti in the service depth. And Tom Berlin in sales. More

by susanbalcerek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Berlin

April 01, 2021

Dealership Rating
Employee Rating

Palmen Jeep always provides the best service. Patti is an outstanding service technician who takes care of all my needs and is very proactive in reaching out More

by chk262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 01, 2021

Dealership Rating
Employee Rating

The lady I worked with was very rude. Acted as if I couldn’t comprehend because I asked her what exactly was the recall on my vehicle. I will never come here again. More

by Tstory99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Apr 15, 2021

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as we value all customer input. I attempted to reach out to you on 4/1, when we originally received the review, and apologize that you left here feeling this way. Additionally, I spoke to your advisor, who also apologizes but does not recall anything that she felt would have given you this impression. If you have the time, I would appreciate it if you could contact me to provide more specific details as I would definitely like to regain your trust in our service department. You can reach me using my direct contact info below or by privately responding here on DealerRater. Thank-you again and have a nice day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

March 30, 2021

Dealership Rating
Employee Rating

Always a pleasure to deal with Palmen and particularly Patti in service! I always come away confident that to hings were done well and I know they stand behind their work. More

by thegoedlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2021

Dealership Rating
Employee Rating

Very happy with the service that was provided. Patti wrote the job up and called with the diagnosis. She told us when the work would be finished and it was. We are glad to have our Jeep back in action. More

by gringer7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 29, 2021

Dealership Rating
Employee Rating

I Was at Palmen for maintenance, oil change. It was done efficiently and timely. Patti was attentive to detail and had a car wash also. More

by jacknrose79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 29, 2021

Dealership Rating
Employee Rating

Patti Jo was amazing! I had an oil change gone wrong done by Woodman’s (never again). Patti called me first thing in the morning to discuss my situation. She kept in tough throughout the day and emailed me p More

by Sch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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