Patti O | Page 35

Like the dealership the problem is with the windows coming off track Ram problem not the dealership Ram should have covered it this was the 2nd time in 4 years coming off track Ram problem not the dealership Ram should have covered it this was the 2nd time in 4 years More

by GMac Verified Customer Verified Customer

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Good work Patti the fix was great I like working with you and your vast knowledge of what my problem could be and give me a good estimate and your vast knowledge of what my problem could be and give me a good estimate More

by eroompd13 Verified Customer Verified Customer

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Ok... here is a positive review about patti and the service my wife, nicole schroeder recieved from palmen . My wife , nicole went there on Thursday for a oil change . I was there w/ my wife and patti service my wife, nicole schroeder recieved from palmen . My wife , nicole went there on Thursday for a oil change . I was there w/ my wife and patti addressed me for the xxxx up from when I was there before. She apologetic and explained herself to me infront of my wife explaining she meant no hurt feelings and was just explained that she was following company procedure. I meant alot to me hearing that from her . It shows a descent moral compass inwhich, the world lacks now a days . My wife, nicole recoeved an oil change on her 2015 jeep cherokee trailhawk.... so, to wrap this this up , I want to say thank you for taking care of My wife, my friend , my forever love , nicole... and thank you patti , for takin the time to talk to me .... best regards, John & Nicole Schroeder More

by Chevrolet 74 Verified Customer Verified Customer

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Patti was very helpful and got the service work done in the time she told me it would be completed. Waiting area was well-suited for COVID19. the time she told me it would be completed. Waiting area was well-suited for COVID19. More

by JERRYF61451 Verified Customer Verified Customer

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All was good aside from communication. Times of responses made it hard for planning. An easier chat or email function might be more efficient. Thanks responses made it hard for planning. An easier chat or email function might be more efficient. Thanks More

by jseel Verified Customer Verified Customer

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2004 Dodge truck needed a new transmission. Was very expensive but it seems to be working fine right now . They had to disconnect one of the batteries and missed that it was still loose. expensive but it seems to be working fine right now . They had to disconnect one of the batteries and missed that it was still loose. More

by ozzy4413 Verified Customer Verified Customer

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Patti and teddy are great to work with it is highly recommended service advisor Very good service and a friendly environment Would go back for all service recommended service advisor Very good service and a friendly environment Would go back for all service More

by romanwojo Verified Customer Verified Customer

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Best service department I've ever dealt with for Chrysler products. Patti Osterguard is the best. She listens and truly cares about your problems and really tries to solve them. products. Patti Osterguard is the best. She listens and truly cares about your problems and really tries to solve them. More

by nssdpaxton Verified Customer Verified Customer

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Took the Ram in for an oil change and tailgate recall. No problems during this visit, but have had a few issues in the past. Have been treated well overall though I think. problems during this visit, but have had a few issues in the past. Have been treated well overall though I think. More

by Dmitch Verified Customer Verified Customer

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Patti is always a pleasure to work with and we are never disappointed in her customer service and compassion she has to ensure our needs are met. disappointed in her customer service and compassion she has to ensure our needs are met. More

by EStecky Verified Customer Verified Customer

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