Patti O
Patti O at Palmen Dodge Chrysler Jeep Of Racine

Patti O | Page 56

Service Advisor

Palmen Dodge Chrysler Jeep Of Racine

8320 Washington Ave
Racine, WI 53406

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5.0
608 Reviews
5.0

608 Reviews

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608 Reviews of Patti O

February 17, 2020

Dealership Rating
Employee Rating

I love Patty Jo! She is friendly and make sure my car needs are taken care of quickly and accurately! She makes the experience pleasant! More

by Mslaght212
Recommend Dealer
Yes

February 16, 2020

Dealership Rating
Employee Rating

Patti in the service department is absolutely wonderful! If I'm waiting for my car she always updates me on the progress! She makes the process less painful! More

by shannon a
Recommend Dealer
Yes

February 12, 2020

Dealership Rating
Employee Rating

The dealership is a good dealership but I spend too much time having to work with the service department on this vehicle. The 2015 jeep that I purchased is a true lemon. I seem to be constantly arguing ab More

by jamesnix52
Recommend Dealer
No

Other Employees Tagged: Jim Brinkman, Wally Clark

Feb 27, 2020

Palmen Dodge Chrysler Jeep Of Racine responded

Jim, I have tried reaching you a couple of times prior to this review going live on the site, but received no response. Did you actually have a problem with Palmen and your advisor this last visit that I was not aware of? If so, you did not provide anything in your comments indicating such, so please give me a call and I would be glad to help address any issues you have with the dealership specifically. If not, and your dissatisfaction lies only with your vehicle issues - past & present - and/or Jeep as a whole, I will gladly pass this along to them if you have not already. Otherwise, any surveys or reviews you complete are solely based on your dealership experience unless asked about your feelings on your vehicle and/or the manufacturer. We have been doing business together for a long time and we appreciate the opportunity to serve you. You know we are always here to help whenever we can, and with anything within our control, so please feel free to contact me anytime, using the info below, and I will do my best to help. Thank-you! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: M-F, 8:00am-6:00pm

February 10, 2020

Dealership Rating
Employee Rating

Five stars for both Patty and Josh. Tissue with vibration in my 19 Jeep still not resolved. Waiting to hear back on what Chrysler says is the cause. More

by egjacobs
Recommend Dealer
Yes

Other Employees Tagged: Josh

February 07, 2020

Dealership Rating
Employee Rating

Patty did an outstanding job helping us with our Jeep after the tire fell off because of another Jeep Dealers negligence. She took the time to explain everything and we greatly appreciated everything sh More

by Bright1red
Recommend Dealer
Yes

February 06, 2020

Dealership Rating
Employee Rating

Patti was great to work with. Service - Minor complaint Patti was great to work with. Service - Minor complaint had tire rotation done and oil change. Front tires call for higher pressure they were not More

by mpfdmedic131
Recommend Dealer
Yes

February 05, 2020

Dealership Rating
Employee Rating

The Service Department is very prompt and professional. They explained all charges & options available to me. The technicians were also able to have my car ready by the next day! Top notch! More

by Happy Customer
Recommend Dealer
Yes

February 03, 2020

Dealership Rating
Employee Rating

On time great service from check in to pick up Patti is great at what she does very helpful. Thanks to her and the service team More

by williamanthony427
Recommend Dealer
Yes

February 03, 2020

Dealership Rating
Employee Rating

My repair was fast and efficient. The dealership was clean, and the greeters were friendly. My repair went quickly and efficiently and I would recommend this dealership to others. Ke More

by Care
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 03, 2020

Dealership Rating
Employee Rating

There service was great .Everyone was very professional . I will be referring more customers to them to buy vehicles . My new Ram pick up is a great Truck More

by randycoates
Recommend Dealer
Yes

Other Employees Tagged: Mark Amburn, Matthew Gastaldi, Teddy Hendrix, Chuck Schovain, Ron Ward

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