Patti O
Patti O at Palmen Dodge Chrysler Jeep Of Racine

Patti O | Page 56

Service Advisor

Palmen Dodge Chrysler Jeep Of Racine

8320 Washington Ave
Racine, WI 53406

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4.9
614 Reviews
4.9

614 Reviews

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614 Reviews of Patti O

February 20, 2020

Dealership Rating
Employee Rating

Service department is always friendly and very knowledgeable. Brought the truck in for an issue I was having. They were able to get it in and resolved within 24 hrs. Great work team. More

by Customer
Recommend Dealer
Yes

Other Employees Tagged: Joshua Robinson

February 19, 2020

Dealership Rating
Employee Rating

Patty always goes above and beyond. I can trust what she tells me when I take my car in for service. I appreciate the courtesy rides and free water too! More

by dee4himonly
Recommend Dealer
Yes

Other Employees Tagged: Wally Clark, Vince Gedgaudas, Tonya Tatro

February 18, 2020

Dealership Rating
Employee Rating

The services was great they fixed the problem I was able to get a ride from there and picked up when my truck was ready I would most definitely recommend this service to anyone More

by jebreelg
Recommend Dealer
Yes

Other Employees Tagged: Wally Clark, Timothy Delord, Joshua Robinson

February 18, 2020

Dealership Rating
Employee Rating

Always fast wonderful service.. I never have to wait long for my vehicle to be finished .. I will always recommend family and friends to deal with Palme More

by skrikau
Recommend Dealer
Yes

Other Employees Tagged: Tim Krikau , Mark Amburn, Matthew Gastaldi, Jessica Spencer

February 18, 2020

Dealership Rating
Employee Rating

Patti O. Is big help to when ever I go in to Palmen Motors. She is a employee that is Happy to help with anything. FANTASTIC!!!!!! More

by terernst
Recommend Dealer
Yes

February 18, 2020

Dealership Rating
Employee Rating

Patty got me in right away with my appointment time she did everything that needed to be done and did a very good job thank you Mark Rousey More

by makrause18
Recommend Dealer
Yes

February 17, 2020

Dealership Rating
Employee Rating

I love Patty Jo! She is friendly and make sure my car needs are taken care of quickly and accurately! She makes the experience pleasant! More

by Mslaght212
Recommend Dealer
Yes

February 16, 2020

Dealership Rating
Employee Rating

Patti in the service department is absolutely wonderful! If I'm waiting for my car she always updates me on the progress! She makes the process less painful! More

by shannon a
Recommend Dealer
Yes

February 12, 2020

Dealership Rating
Employee Rating

The dealership is a good dealership but I spend too much time having to work with the service department on this vehicle. The 2015 jeep that I purchased is a true lemon. I seem to be constantly arguing ab More

by jamesnix52
Recommend Dealer
No

Other Employees Tagged: Jim Brinkman, Wally Clark

Feb 27, 2020

Palmen Dodge Chrysler Jeep Of Racine responded

Jim, I have tried reaching you a couple of times prior to this review going live on the site, but received no response. Did you actually have a problem with Palmen and your advisor this last visit that I was not aware of? If so, you did not provide anything in your comments indicating such, so please give me a call and I would be glad to help address any issues you have with the dealership specifically. If not, and your dissatisfaction lies only with your vehicle issues - past & present - and/or Jeep as a whole, I will gladly pass this along to them if you have not already. Otherwise, any surveys or reviews you complete are solely based on your dealership experience unless asked about your feelings on your vehicle and/or the manufacturer. We have been doing business together for a long time and we appreciate the opportunity to serve you. You know we are always here to help whenever we can, and with anything within our control, so please feel free to contact me anytime, using the info below, and I will do my best to help. Thank-you! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: M-F, 8:00am-6:00pm

February 10, 2020

Dealership Rating
Employee Rating

Five stars for both Patty and Josh. Tissue with vibration in my 19 Jeep still not resolved. Waiting to hear back on what Chrysler says is the cause. More

by egjacobs
Recommend Dealer
Yes

Other Employees Tagged: Josh

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