Patti O
Patti O at Palmen Dodge Chrysler Jeep Of Racine

Patti O | Page 9

Service Advisor

Palmen Dodge Chrysler Jeep Of Racine

8320 Washington Ave
Racine, WI 53406

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4.9
614 Reviews
4.9

614 Reviews

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614 Reviews of Patti O

August 05, 2021

Dealership Rating
Employee Rating

Service was excellent! I always have my car serviced there. I would not take my car anywhere else. They always make sure everything is perfect. More

by ghopper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman, John Caretta, Wally Clark, Timothy Delord, Joshua Robinson

August 03, 2021

Dealership Rating
Employee Rating

Always good service and they are always so friendly and nice. That is why I go back and recommend the company to my friends. Glad I bought my car from them More

by btangerstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 02, 2021

Dealership Rating
Employee Rating

Appointment was at 4:30 - my vehicle was not done until around 6:00 pm. Seems I was forgotten or overlooked Unacceptable! The only reason I keep coming back to Palmen service is because of Patti Osterga More

by dancemom1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 03, 2021

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to complete this review. All customer feedback is welcome and considered valuable. I apologize for the delay and any additional inconvenience it may have caused. It is my understanding that once it was caught by Patti she notified you immediately and we completed the service at no charge. I hope this helps to show that we value your business and relationship with Patti, and keeps you coming back well into the future. Thank-you again, your patience and understanding are greatly appreciated. Jim Brinkman Customer Relations Mgr Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

July 30, 2021

Dealership Rating
Employee Rating

The oil change was great, but it took over 45 minutes to wash my truck. I was sitting by the car wash and they washed other customers cars ahead of mine. Thee people came in after me and I had an appointmen More

by wmconard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 29, 2021

Dealership Rating
Employee Rating

Patti O. is the best there is. She not only does a good job in making sure my Van is serviced correctly but she also listens to the stories of an 87 year old Geezer (me) that I often tell her, but more im More

by STUPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman, Matthew Gastaldi

July 24, 2021

Dealership Rating
Employee Rating

Service is always top notch. Patti is always super attentive and the work is always done quick. There's never any doubt that things are done right. More

by thegoedlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 21, 2021

Dealership Rating
Employee Rating

wonderful sevice and was in and out.. love they have shuttle service if needed while your vehicle is in the shop.. been going to them for years I trust them over some of these other places and reasonabl More

by meyers.kristine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 20, 2021

Dealership Rating
Employee Rating

Patti is the best. She is the reason I keep coming back to palmen. She listens and understands and explains things thoroughly. Very pleased with her More

by nicole1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 20, 2021

Dealership Rating
Employee Rating

Patti was so kind and courteous! She even offered me a shuttle when I mentioned walking to an appointment while my car was being worked on. I felt appreciated as a customer and was very appreciative of gr More

by samantha3785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 19, 2021

Dealership Rating
Employee Rating

The new oil seems to be nice and slippery. My jeep goes like a rocket ship. They washed it too. now I get looks from all the girls. More

by SKANETZKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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